Symptoms

Consider the following scenario:

  • You connect more than one monitor on a computer that is running Windows Vista, Windows Server 2008, Windows 7 or Windows Server 2008 R2.

  • On a secondary monitor, you put a Windows Explorer window into full-screen mode by pressing the F11 key.

In this scenario, when you move the pointer to the top of the screen, the Windows Explorer navigation bar does not appear.

Notes

  • The navigation bar appears if the Windows Explorer window is maximized instead of in full-screen mode.

  • The navigation bar appears if you switch out of full-screen mode by pressing the F11 key.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows Vista

  • Windows Vista Service Pack 1 (SP1)

  • Windows Server 2008

  • Windows 7

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information


This hotfix does not replace any other previously released hotfixes.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Vista and Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.600
    0.
    20xxx

    Windows Vista

    RTM

    LDR

    6.0.600
    1.
    22xxx

    Windows Vista and Windows Server 2008

    SP1

    LDR

  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxx version number.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Browseui.dll

6.0.6000.20792

1,321,984

14-Mar-2008

03:19

x86

Browseui.dll

6.0.6001.22136

1,324,032

14-Mar-2008

03:18

x86

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Browseui.dll

6.0.6000.20792

1,671,680

14-Mar-2008

03:33

x64

Browseui.dll

6.0.6001.22136

1,653,760

14-Mar-2008

03:47

x64

Browseui.dll

6.0.6000.20792

1,321,984

14-Mar-2008

03:19

x86

Browseui.dll

6.0.6001.22136

1,324,032

14-Mar-2008

03:18

x86

For all supported IA-64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Browseui.dll

6.0.6001.22136

3,175,936

14-Mar-2008

03:33

IA-64

Browseui.dll

6.0.6001.22136

1,324,032

14-Mar-2008

03:18

x86

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    0.20xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    LDR

    6.1.760
    1.21xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Actxprxy.dll

6.1.7600.20861

309,760

18-Dec-2010

05:25

x86

Actxprxy.dll

6.1.7601.21624

309,760

18-Dec-2010

07:56

x86

Explorerframe.dll

6.1.7600.20861

1,495,552

18-Dec-2010

05:27

x86

Explorerframe.dll

6.1.7601.21624

1,493,504

18-Dec-2010

07:57

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Actxprxy.dll

6.1.7600.20861

957,952

18-Dec-2010

06:04

x64

Actxprxy.dll

6.1.7601.21624

958,464

18-Dec-2010

08:51

x64

Explorerframe.dll

6.1.7600.20861

1,864,704

18-Dec-2010

06:06

x64

Explorerframe.dll

6.1.7601.21624

1,865,728

18-Dec-2010

08:51

x64

Explorerframe.dll

6.1.7600.20861

1,495,552

18-Dec-2010

05:27

x86

Explorerframe.dll

6.1.7601.21624

1,493,504

18-Dec-2010

07:57

x86

Actxprxy.dll

6.1.7600.20861

309,760

18-Dec-2010

05:25

x86

Actxprxy.dll

6.1.7601.21624

309,760

18-Dec-2010

07:56

x86

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Actxprxy.dll

6.1.7600.20861

1,007,104

18-Dec-2010

05:13

IA-64

Actxprxy.dll

6.1.7601.21624

1,007,104

18-Dec-2010

09:35

IA-64

Explorerframe.dll

6.1.7600.20861

3,805,184

18-Dec-2010

05:15

IA-64

Explorerframe.dll

6.1.7601.21624

3,805,696

18-Dec-2010

09:35

IA-64

Explorerframe.dll

6.1.7600.20861

1,495,552

18-Dec-2010

05:27

x86

Explorerframe.dll

6.1.7601.21624

1,493,504

18-Dec-2010

07:57

x86

Actxprxy.dll

6.1.7600.20861

309,760

18-Dec-2010

05:25

x86

Actxprxy.dll

6.1.7601.21624

309,760

18-Dec-2010

07:56

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008

File name

Update.mum

File version

Not Applicable

File size

3,075

Date (UTC)

14-Mar-2008

Time (UTC)

18:15

Platform

Not Applicable

File name

X86_microsoft-windows-browseui_31bf3856ad364e35_6.0.6000.20792_none_2f26f12002940a1c.manifest

File version

Not Applicable

File size

48,516

Date (UTC)

14-Mar-2008

Time (UTC)

03:45

Platform

Not Applicable

File name

X86_microsoft-windows-browseui_31bf3856ad364e35_6.0.6001.22136_none_31521075ff8658c3.manifest

File version

Not Applicable

File size

48,522

Date (UTC)

14-Mar-2008

Time (UTC)

03:57

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008

File name

Amd64_microsoft-windows-browseui_31bf3856ad364e35_6.0.6000.20792_none_8b458ca3baf17b52.manifest

File version

Not Applicable

File size

48,886

Date (UTC)

14-Mar-2008

Time (UTC)

04:04

Platform

Not Applicable

File name

Amd64_microsoft-windows-browseui_31bf3856ad364e35_6.0.6001.22136_none_8d70abf9b7e3c9f9.manifest

File version

Not Applicable

File size

48,892

Date (UTC)

14-Mar-2008

Time (UTC)

04:26

Platform

Not Applicable

File name

Update.mum

File version

Not Applicable

File size

3,097

Date (UTC)

14-Mar-2008

Time (UTC)

18:15

Platform

Not Applicable

File name

X86_microsoft-windows-browseui_31bf3856ad364e35_6.0.6000.20792_none_2f26f12002940a1c.manifest

File version

Not Applicable

File size

48,516

Date (UTC)

14-Mar-2008

Time (UTC)

03:45

Platform

Not Applicable

File name

X86_microsoft-windows-browseui_31bf3856ad364e35_6.0.6001.22136_none_31521075ff8658c3.manifest

File version

Not Applicable

File size

48,522

Date (UTC)

14-Mar-2008

Time (UTC)

03:57

Platform

Not Applicable

Additional files for all supported IA-64-based versions of Windows Server 2008

File name

Ia64_microsoft-windows-browseui_31bf3856ad364e35_6.0.6001.22136_none_3153b46bff8461bf.manifest

File version

Not Applicable

File size

48,548

Date (UTC)

14-Mar-2008

Time (UTC)

04:09

Platform

Not Applicable

File name

Update.mum

File version

Not Applicable

File size

1,923

Date (UTC)

14-Mar-2008

Time (UTC)

18:15

Platform

Not Applicable

File name

X86_microsoft-windows-browseui_31bf3856ad364e35_6.0.6001.22136_none_31521075ff8658c3.manifest

File version

Not Applicable

File size

48,522

Date (UTC)

14-Mar-2008

Time (UTC)

03:57

Platform

Not Applicable

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

Update.mum

File version

Not Applicable

File size

2,657

Date (UTC)

20-Dec-2010

Time (UTC)

20:26

Platform

Not Applicable

File name

X86_microsoft-windows-activexproxy_31bf3856ad364e35_6.1.7600.20861_none_127fcca664aee32f.manifest

File version

Not Applicable

File size

475,993

Date (UTC)

18-Dec-2010

Time (UTC)

05:57

Platform

Not Applicable

File name

X86_microsoft-windows-activexproxy_31bf3856ad364e35_6.1.7601.21624_none_14946a3a61b22b5c.manifest

File version

Not Applicable

File size

475,993

Date (UTC)

18-Dec-2010

Time (UTC)

08:31

Platform

Not Applicable

File name

X86_microsoft-windows-explorerframe_31bf3856ad364e35_6.1.7600.20861_none_c2eea299ee357373.manifest

File version

Not Applicable

File size

46,850

Date (UTC)

18-Dec-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

X86_microsoft-windows-explorerframe_31bf3856ad364e35_6.1.7601.21624_none_c503402deb38bba0.manifest

File version

Not Applicable

File size

46,850

Date (UTC)

18-Dec-2010

Time (UTC)

08:33

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_microsoft-windows-activexproxy_31bf3856ad364e35_6.1.7600.20861_none_6e9e682a1d0c5465.manifest

File version

Not Applicable

File size

475,995

Date (UTC)

18-Dec-2010

Time (UTC)

06:51

Platform

Not Applicable

File name

Amd64_microsoft-windows-activexproxy_31bf3856ad364e35_6.1.7601.21624_none_70b305be1a0f9c92.manifest

File version

Not Applicable

File size

475,995

Date (UTC)

18-Dec-2010

Time (UTC)

09:24

Platform

Not Applicable

File name

Amd64_microsoft-windows-explorerframe_31bf3856ad364e35_6.1.7600.20861_none_1f0d3e1da692e4a9.manifest

File version

Not Applicable

File size

46,854

Date (UTC)

18-Dec-2010

Time (UTC)

06:53

Platform

Not Applicable

File name

Amd64_microsoft-windows-explorerframe_31bf3856ad364e35_6.1.7601.21624_none_2121dbb1a3962cd6.manifest

File version

Not Applicable

File size

46,854

Date (UTC)

18-Dec-2010

Time (UTC)

09:26

Platform

Not Applicable

File name

Update.mum

File version

Not Applicable

File size

3,943

Date (UTC)

20-Dec-2010

Time (UTC)

20:26

Platform

Not Applicable

File name

Wow64_microsoft-windows-explorerframe_31bf3856ad364e35_6.1.7600.20861_none_2961e86fdaf3a6a4.manifest

File version

Not Applicable

File size

46,504

Date (UTC)

18-Dec-2010

Time (UTC)

05:50

Platform

Not Applicable

File name

Wow64_microsoft-windows-explorerframe_31bf3856ad364e35_6.1.7601.21624_none_2b768603d7f6eed1.manifest

File version

Not Applicable

File size

46,504

Date (UTC)

18-Dec-2010

Time (UTC)

08:23

Platform

Not Applicable

File name

X86_microsoft-windows-activexproxy_31bf3856ad364e35_6.1.7600.20861_none_127fcca664aee32f.manifest

File version

Not Applicable

File size

475,993

Date (UTC)

18-Dec-2010

Time (UTC)

05:57

Platform

Not Applicable

File name

X86_microsoft-windows-activexproxy_31bf3856ad364e35_6.1.7601.21624_none_14946a3a61b22b5c.manifest

File version

Not Applicable

File size

475,993

Date (UTC)

18-Dec-2010

Time (UTC)

08:31

Platform

Not Applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_microsoft-windows-activexproxy_31bf3856ad364e35_6.1.7600.20861_none_1281709c64acec2b.manifest

File version

Not Applicable

File size

475,994

Date (UTC)

18-Dec-2010

Time (UTC)

06:51

Platform

Not Applicable

File name

Ia64_microsoft-windows-activexproxy_31bf3856ad364e35_6.1.7601.21624_none_14960e3061b03458.manifest

File version

Not Applicable

File size

475,994

Date (UTC)

18-Dec-2010

Time (UTC)

09:57

Platform

Not Applicable

File name

Ia64_microsoft-windows-explorerframe_31bf3856ad364e35_6.1.7600.20861_none_c2f0468fee337c6f.manifest

File version

Not Applicable

File size

46,852

Date (UTC)

18-Dec-2010

Time (UTC)

06:52

Platform

Not Applicable

File name

Ia64_microsoft-windows-explorerframe_31bf3856ad364e35_6.1.7601.21624_none_c504e423eb36c49c.manifest

File version

Not Applicable

File size

46,852

Date (UTC)

18-Dec-2010

Time (UTC)

09:58

Platform

Not Applicable

File name

Update.mum

File version

Not Applicable

File size

2,161

Date (UTC)

20-Dec-2010

Time (UTC)

20:26

Platform

Not Applicable

File name

Wow64_microsoft-windows-explorerframe_31bf3856ad364e35_6.1.7600.20861_none_2961e86fdaf3a6a4.manifest

File version

Not Applicable

File size

46,504

Date (UTC)

18-Dec-2010

Time (UTC)

05:50

Platform

Not Applicable

File name

Wow64_microsoft-windows-explorerframe_31bf3856ad364e35_6.1.7601.21624_none_2b768603d7f6eed1.manifest

File version

Not Applicable

File size

46,504

Date (UTC)

18-Dec-2010

Time (UTC)

08:23

Platform

Not Applicable

File name

X86_microsoft-windows-activexproxy_31bf3856ad364e35_6.1.7600.20861_none_127fcca664aee32f.manifest

File version

Not Applicable

File size

475,993

Date (UTC)

18-Dec-2010

Time (UTC)

05:57

Platform

Not Applicable

File name

X86_microsoft-windows-activexproxy_31bf3856ad364e35_6.1.7601.21624_none_14946a3a61b22b5c.manifest

File version

Not Applicable

File size

475,993

Date (UTC)

18-Dec-2010

Time (UTC)

08:31

Platform

Not Applicable

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