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Symptoms

On a computer that is running Windows 7 or Windows Server 2008 R2, you have an application that uses the Fax Service Extended COM API to query fax jobs on a Fax server. However, the application can only enumerate the fax jobs of the current user account that you use to run the application.

Note This issue occurs even when you run the application by using a user account that has necessary permissions to enumerate the fax jobs of all users.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not exist, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 or Windows 7 Service Pack 1 (SP1).

For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932

Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 file information notes


  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    0.16xxx

    Windows 7

    RTM

    GDR

    6.1.760
    0.20xxx

    Windows 7

    RTM

    LDR

    6.1.760
    1.17xxx

    Windows 7

    SP1

    GDR

    6.1.760
    1.21xxx

    Windows 7

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, very important issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are very important to maintaining the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Fxsapi.dll

6.1.7600.16385

227,328

14-Jul-2009

01:15

x86

Fxscom.dll

6.1.7600.16385

78,336

14-Jul-2009

01:15

x86

Fxscomex.dll

6.1.7600.20944

473,088

16-Apr-2011

04:40

x86

Fxsocm.dll

6.1.7600.16385

35,328

14-Jul-2009

01:15

x86

Fxsresm.dll

6.1.7600.16385

925,184

14-Jul-2009

01:05

x86

Fxst30.dll

6.1.7600.16385

216,064

14-Jul-2009

01:15

x86

Fxstiff.dll

6.1.7600.16385

429,568

14-Jul-2009

01:15

x86

Microsoft-windows-fax-common-ppdlic.xrm-ms

Not applicable

3,118

16-Apr-2011

04:58

Not applicable

Welcomescan.jpg

Not applicable

516,424

10-Jun-2009

21:41

Not applicable

Winfax.dll

6.1.7600.16385

27,648

14-Jul-2009

01:16

x86

Fxsapi.dll

6.1.7600.16385

227,328

14-Jul-2009

01:15

x86

Fxscom.dll

6.1.7600.16385

78,336

14-Jul-2009

01:15

x86

Fxscomex.dll

6.1.7601.21705

473,088

16-Apr-2011

05:52

x86

Fxsocm.dll

6.1.7600.16385

35,328

14-Jul-2009

01:15

x86

Fxsresm.dll

6.1.7600.16385

925,184

14-Jul-2009

01:05

x86

Fxst30.dll

6.1.7600.16385

216,064

14-Jul-2009

01:15

x86

Fxstiff.dll

6.1.7601.17514

430,080

20-Nov-2010

12:19

x86

Microsoft-windows-fax-common-ppdlic.xrm-ms

Not applicable

3,118

16-Apr-2011

06:06

Not applicable

Welcomescan.jpg

Not applicable

516,424

10-Jun-2009

21:41

Not applicable

Winfax.dll

6.1.7600.16385

27,648

14-Jul-2009

01:16

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Fxsapi.dll

6.1.7600.16385

623,104

14-Jul-2009

01:40

x64

Fxscom.dll

6.1.7600.16385

88,064

14-Jul-2009

01:40

x64

Fxscomex.dll

6.1.7600.20944

591,872

16-Apr-2011

05:12

x64

Fxsocm.dll

6.1.7600.16385

35,328

14-Jul-2009

01:40

x64

Fxsresm.dll

6.1.7600.16385

925,184

14-Jul-2009

01:27

x64

Fxst30.dll

6.1.7600.16385

258,560

14-Jul-2009

01:40

x64

Fxstiff.dll

6.1.7600.16385

434,176

14-Jul-2009

01:40

x64

Microsoft-windows-fax-common-ppdlic.xrm-ms

Not applicable

3,118

16-Apr-2011

05:28

Not applicable

Welcomescan.jpg

Not applicable

516,424

10-Jun-2009

21:03

Not applicable

Winfax.dll

6.1.7600.16385

29,184

14-Jul-2009

01:41

x64

Fxsapi.dll

6.1.7601.17514

623,104

20-Nov-2010

13:26

x64

Fxscom.dll

6.1.7600.16385

88,064

14-Jul-2009

01:40

x64

Fxscomex.dll

6.1.7601.21705

591,872

16-Apr-2011

05:17

x64

Fxsocm.dll

6.1.7600.16385

35,328

14-Jul-2009

01:40

x64

Fxsresm.dll

6.1.7600.16385

925,184

14-Jul-2009

01:27

x64

Fxst30.dll

6.1.7600.16385

258,560

14-Jul-2009

01:40

x64

Fxstiff.dll

6.1.7601.17514

434,688

20-Nov-2010

13:26

x64

Microsoft-windows-fax-common-ppdlic.xrm-ms

Not applicable

3,118

16-Apr-2011

05:30

Not applicable

Welcomescan.jpg

Not applicable

516,424

10-Jun-2009

21:03

Not applicable

Winfax.dll

6.1.7600.16385

29,184

14-Jul-2009

01:41

x64

Fxsapi.dll

6.1.7600.16385

227,328

14-Jul-2009

01:15

x86

Fxscom.dll

6.1.7600.16385

78,336

14-Jul-2009

01:15

x86

Fxscomex.dll

6.1.7600.20944

473,088

16-Apr-2011

04:40

x86

Fxsresm.dll

6.1.7600.16385

925,184

14-Jul-2009

01:05

x86

Winfax.dll

6.1.7600.16385

27,648

14-Jul-2009

01:16

x86

Fxsapi.dll

6.1.7600.16385

227,328

14-Jul-2009

01:15

x86

Fxscom.dll

6.1.7600.16385

78,336

14-Jul-2009

01:15

x86

Fxscomex.dll

6.1.7601.21705

473,088

16-Apr-2011

05:52

x86

Fxsresm.dll

6.1.7600.16385

925,184

14-Jul-2009

01:05

x86

Winfax.dll

6.1.7600.16385

27,648

14-Jul-2009

01:16

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about how to use the Fax Client COM Implementation, visit the following Microsoft Developer Network (MSDN) website:

Using the Fax Client COM ImplementationFor more information about the Fax Service Extended COM API, visit the following Microsoft Developer Network (MSDN) website:

About the Fax Service Extended COM APIFor more information about how to use the Fax Service Extended COM API, visit the following Microsoft Developer Network (MSDN) website:

Using the Fax Service Extended COM APIFor more information about Fax Service Extended COM, visit the following Microsoft Developer Network (MSDN) website:

Fax Service Extended COM ReferenceFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684

Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7

Additional files for all supported x86-based versions of Windows 7

File name

Update.mum

File version

Not applicable

File size

2,722

Date (UTC)

18-Apr-2011

Time (UTC)

14:07

Platform

Not applicable

File name

X86_1b9caf04aba324129ffe23665c485e69_31bf3856ad364e35_6.1.7601.21705_none_a9b5723389fd9829.manifest

File version

Not applicable

File size

698

Date (UTC)

18-Apr-2011

Time (UTC)

14:07

Platform

Not applicable

File name

X86_af1670f3d9e34c74fdb6ab572f198a20_31bf3856ad364e35_6.1.7600.20944_none_4c2ff1bfb772cbaf.manifest

File version

Not applicable

File size

698

Date (UTC)

18-Apr-2011

Time (UTC)

14:07

Platform

Not applicable

File name

X86_microsoft-windows-fax-common_31bf3856ad364e35_6.1.7600.20944_none_0c8eeabbcaf2257e.manifest

File version

Not applicable

File size

141,073

Date (UTC)

18-Apr-2011

Time (UTC)

14:11

Platform

Not applicable

File name

X86_microsoft-windows-fax-common_31bf3856ad364e35_6.1.7601.21705_none_0ea187bbc7f73afd.manifest

File version

Not applicable

File size

141,073

Date (UTC)

18-Apr-2011

Time (UTC)

14:11

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 7

File name

Amd64_4ca202a5097936b0f435c90651e9a96d_31bf3856ad364e35_6.1.7600.20944_none_9f08cff5adcdb8fa.manifest

File version

Not applicable

File size

1,046

Date (UTC)

18-Apr-2011

Time (UTC)

14:07

Platform

Not applicable

File name

Amd64_b5a97a7539dfa73f6066bec287e496b3_31bf3856ad364e35_6.1.7601.21705_none_27d8a59e9da0aa91.manifest

File version

Not applicable

File size

1,046

Date (UTC)

18-Apr-2011

Time (UTC)

14:07

Platform

Not applicable

File name

Amd64_microsoft-windows-fax-common_31bf3856ad364e35_6.1.7600.20944_none_68ad863f834f96b4.manifest

File version

Not applicable

File size

141,082

Date (UTC)

18-Apr-2011

Time (UTC)

14:07

Platform

Not applicable

File name

Amd64_microsoft-windows-fax-common_31bf3856ad364e35_6.1.7601.21705_none_6ac0233f8054ac33.manifest

File version

Not applicable

File size

141,082

Date (UTC)

18-Apr-2011

Time (UTC)

14:07

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

3,142

Date (UTC)

18-Apr-2011

Time (UTC)

14:07

Platform

Not applicable

File name

Wow64_microsoft-windows-fax-common_31bf3856ad364e35_6.1.7600.20944_none_73023091b7b058af.manifest

File version

Not applicable

File size

132,130

Date (UTC)

18-Apr-2011

Time (UTC)

14:07

Platform

Not applicable

File name

Wow64_microsoft-windows-fax-common_31bf3856ad364e35_6.1.7601.21705_none_7514cd91b4b56e2e.manifest

File version

Not applicable

File size

132,130

Date (UTC)

18-Apr-2011

Time (UTC)

14:07

Platform

Not applicable

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