An application that uses the Ieframe.dll module does not work after you install Internet Explorer 7

Symptoms

You install Windows Internet Explorer 7 on a computer that is running Windows XP, Windows server 2003, Windows Vista or Windows Server 2008. In this situation, some applications that use the Ieframe.dll module do not work.

Cause

This issue occurs because the Ieframe.dll module has a delay-load dependency on the Dwmapi.dll module. The behavior is caused by a call to the DwmExtendFrameIntoClientArea function. Windows XP does not have the Dwmapi.dll module. Additionally, the Ieframe.dll module does not load on embedded platforms unless a Dwmapi.dll module exists that the Ieframe.dll module can rely on.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, your computer must be running one of the following operating systems:

  • Windows XP Service Pack 2 (SP2)

  • Windows XP Service Pack 3 (SP3)

  • Windows Server 2003 Service Pack 2 (SP2)

  • Windows Vista Service Pack 1 (SP1)

  • Windows Vista Service Pack 2 (SP2)

  • Windows Server 2008

  • Windows Server 2008 Service Pack 2 (SP2)

For more information about how to obtain a Windows XP service pack, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

For more information about how to obtain a Windows Server 2003 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows XP and Windows Server 2003 file information notes
  • In addition to the files that are listed in these tables, this hotfix also installs an associated security catalog file (KBnumber.cat) that is signed with a Microsoft digital signature.

For all supported x86-based versions of Windows XP

File name

File version

File size

Date

Time

Platform

Ieframe.dll

7.0.6000.21241

6,070,784

11-Mar-2010

09:19

x86

For all supported x86-based versions of Windows Server 2003

File name

File version

File size

Date

Time

Platform

Ieframe.dll

7.0.6000.21228

6,071,296

27-Feb-2010

11:18

x86

For all supported x64-based versions of Windows Server 2003

File name

File version

File size

Date

Time

Platform

SP requirement

Service branch

Ieframe.dll

7.0.6000.21228

7,073,280

28-Feb-2010

01:20

x64

SP2

Not Applicable

Wieframe.dll

7.0.6000.21228

6,071,296

28-Feb-2010

01:20

x86

SP2

WOW

For all supported IA-64-based versions of Windows Server 2003

File name

File version

File size

Date

Time

Platform

SP requirement

Service branch

Ieframe.dll

7.0.6000.21228

7,073,280

28-Feb-2010

01:20

x64

SP2

Not Applicable

Wieframe.dll

7.0.6000.21228

6,071,296

28-Feb-2010

01:20

x86

SP2

WOW

Windows Vista and Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.600
    0.
    20xxx

    Windows Vista

    RTM

    LDR

    6.0.600
    1.
    22xxx

    Windows Vista and Windows Server 2008

    SP1

    LDR

    6.0.600
    2.
    22xxx

    Windows Vista and Windows Server 2008

    SP2

    LDR

  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxx version number.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Ieframe.dll

7.0.6000.21234

6,071,296

26-Feb-2010

17:19

x86

Ieui.dll

7.0.6000.21234

180,736

26-Feb-2010

17:19

x86

Ieframe.dll

7.0.6001.22644

6,072,832

26-Feb-2010

15:11

x86

Ieui.dll

7.0.6001.22644

180,736

26-Feb-2010

18:08

x86

Ieframe.dll

7.0.6002.22350

6,082,048

26-Feb-2010

17:07

x86

Ieui.dll

7.0.6002.22350

180,736

26-Feb-2010

17:07

x86

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Ieframe.dll

7.0.6000.21234

7,073,280

26-Feb-2010

17:59

x64

Ieui.dll

7.0.6000.21234

228,352

26-Feb-2010

17:59

x64

Ieframe.dll

7.0.6001.22644

7,009,792

26-Feb-2010

22:14

x64

Ieui.dll

7.0.6001.22644

224,768

26-Feb-2010

22:14

x64

Ieframe.dll

7.0.6002.22350

7,008,768

26-Feb-2010

21:33

x64

Ieui.dll

7.0.6002.22350

224,768

26-Feb-2010

21:33

x64

Ieframe.dll

7.0.6000.21234

6,071,296

26-Feb-2010

17:19

x86

Ieui.dll

7.0.6000.21234

180,736

26-Feb-2010

17:19

x86

Ieframe.dll

7.0.6001.22644

6,072,832

26-Feb-2010

15:11

x86

Ieui.dll

7.0.6001.22644

180,736

26-Feb-2010

18:08

x86

Ieframe.dll

7.0.6002.22350

6,082,048

26-Feb-2010

17:07

x86

Ieui.dll

7.0.6002.22350

180,736

26-Feb-2010

17:07

x86

For all supported IA-64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Ieframe.dll

7.0.6001.22644

11,729,920

26-Feb-2010

17:16

IA-64

Ieui.dll

7.0.6001.22644

532,992

26-Feb-2010

17:16

IA-64

Ieframe.dll

7.0.6002.22350

11,730,432

26-Feb-2010

16:50

IA-64

Ieui.dll

7.0.6002.22350

532,992

26-Feb-2010

16:50

IA-64

Ieframe.dll

7.0.6001.22644

6,072,832

26-Feb-2010

15:11

x86

Ieui.dll

7.0.6001.22644

180,736

26-Feb-2010

18:08

x86

Ieframe.dll

7.0.6002.22350

6,082,048

26-Feb-2010

17:07

x86

Ieui.dll

7.0.6002.22350

180,736

26-Feb-2010

17:07

x86

Workaround

To work around this issue, create the Dwmapi.dll module that exports theDwmExtendFrameIntoClientArea function.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Package_for_kb980342_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,426

27-Feb-2010

11:46

Not Applicable

Package_for_kb980342_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,367

27-Feb-2010

11:46

Not Applicable

Package_for_kb980342_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,530

27-Feb-2010

11:46

Not Applicable

Package_for_kb980342_client~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,995

27-Feb-2010

11:46

Not Applicable

Package_for_kb980342_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,425

27-Feb-2010

11:46

Not Applicable

Package_for_kb980342_server_1~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,530

27-Feb-2010

11:46

Not Applicable

Package_for_kb980342_server~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,713

27-Feb-2010

11:46

Not Applicable

Package_for_kb980342_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,364

27-Feb-2010

11:46

Not Applicable

Package_for_kb980342_winpe~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,424

27-Feb-2010

11:46

Not Applicable

X86_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6000.21234_none_63293be2ca2af92f.manifest

Not Applicable

747,837

26-Feb-2010

19:05

Not Applicable

X86_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6001.22644_none_6504d460c7596ff6.manifest

Not Applicable

748,664

26-Feb-2010

20:13

Not Applicable

X86_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6002.22350_none_66dc7534c48b7baf.manifest

Not Applicable

748,664

26-Feb-2010

18:53

Not Applicable

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Amd64_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6000.21234_none_bf47d76682886a65.manifest

Not Applicable

747,939

26-Feb-2010

19:50

Not Applicable

Amd64_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6001.22644_none_c1236fe47fb6e12c.manifest

Not Applicable

748,768

27-Feb-2010

00:16

Not Applicable

Amd64_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6002.22350_none_c2fb10b87ce8ece5.manifest

Not Applicable

748,768

26-Feb-2010

23:13

Not Applicable

Package_for_kb980342_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,434

27-Feb-2010

11:46

Not Applicable

Package_for_kb980342_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,375

27-Feb-2010

11:46

Not Applicable

Package_for_kb980342_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,540

27-Feb-2010

11:46

Not Applicable

Package_for_kb980342_client~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

2,007

27-Feb-2010

11:46

Not Applicable

Package_for_kb980342_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,433

27-Feb-2010

11:46

Not Applicable

Package_for_kb980342_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,540

27-Feb-2010

11:46

Not Applicable

Package_for_kb980342_server~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,723

27-Feb-2010

11:46

Not Applicable

Package_for_kb980342_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,372

27-Feb-2010

11:46

Not Applicable

Package_for_kb980342_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,432

27-Feb-2010

11:46

Not Applicable

X86_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6000.21234_none_63293be2ca2af92f.manifest

Not Applicable

747,837

26-Feb-2010

19:05

Not Applicable

X86_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6001.22644_none_6504d460c7596ff6.manifest

Not Applicable

748,664

26-Feb-2010

20:13

Not Applicable

X86_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6002.22350_none_66dc7534c48b7baf.manifest

Not Applicable

748,664

26-Feb-2010

18:53

Not Applicable

Additional files for all supported IA-64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Ia64_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6001.22644_none_65067856c75778f2.manifest

Not Applicable

748,731

26-Feb-2010

18:53

Not Applicable

Ia64_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6002.22350_none_66de192ac48984ab.manifest

Not Applicable

748,731

26-Feb-2010

18:21

Not Applicable

Package_for_kb980342_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,429

27-Feb-2010

11:46

Not Applicable

Package_for_kb980342_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,370

27-Feb-2010

11:46

Not Applicable

Package_for_kb980342_server~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,716

27-Feb-2010

11:46

Not Applicable

X86_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6001.22644_none_6504d460c7596ff6.manifest

Not Applicable

748,664

26-Feb-2010

20:13

Not Applicable

X86_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6002.22350_none_66dc7534c48b7baf.manifest

Not Applicable

748,664

26-Feb-2010

18:53

Not Applicable

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