This article applies to Microsoft Dynamics AX for all regions.
This article describes that an update is available to correct the DirectLink (NZ) export format in Microsoft Dynamics AX 2012.
Currently, in Microsoft Dynamics AX 2012, the DirectLink (NZ) export format requires that the length of a registration number and a bank account number must be equal to 17 characters. However, bank accounts in New Zealand are only 15 or 16 characters long.
After you apply this update, the DirectLink (NZ) export format will require the bank account length to be less than or equal to 17 characters.
Refer to the following websites for confirmation:
This confirms all bank account numbers in New Zealand use the following pattern, AA BBBB CCCCCCC DDD
A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:
https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.
If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must follow these steps:
Review the changes that are documented in the .xpo file.
Apply these changes in a test environment before you apply the hotfix in a production environment.
For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
893082 How to install a Microsoft Dynamics AX hotfix
You must have Microsoft Dynamics AX 2012 installed to apply this update:
You must restart the Application Object Server (AOS) service after you apply this update.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.