Applications crash when automated by a UI Automation client app in Windows

Symptoms

Desktop applications may crash when they are automated by a UI Automation client application. This issue may affect accessibility applications or UI automation testing tools in Windows Server 2012, Windows Embedded 8, Windows Server 2008 R2 Service Pack 1 (SP1), or Windows 7 SP1.

Cause

This issue occurs because of an unhandled access violation exception in UIAutomationCore.dll.

Hotfix information

Important If you install a language pack after you install this hotfix, you must reinstall this hotfix. Therefore, we recommend that you install any language packs that you need before you install this hotfix. For more information, see Add language packs to Windows.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that's described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there's a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section doesn't appear, submit a request to Microsoft Customer Service and Support to get the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that don't qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you don't see your language, it's because a hotfix isn't available for that language.

Prerequisites

To apply this hotfix, you must install Service Pack 1 for Windows 7 or Windows Server 2008 R2.

There's no prerequisite for Windows Embedded 8 and Windows Server 2012 to apply this hotfix.

Registry information

To apply this hotfix, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix doesn't replace a previously released hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

File information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to. 

Note The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

ia64 Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Uiautomationcore.dll

7.0.0.0

1,423,872

13-Mar-2015

03:22

IA-64

Uiautomationcore.ptxml

Not applicable

1,054

13-Mar-2015

00:13

Not applicable

Uiautomationcore.dll

7.0.0.0

562,176

13-Mar-2015

04:05

x86

Wow64_uiautomationcore.ptxml

Not applicable

1,054

13-Mar-2015

00:16

Not applicable

x64 Windows 7 and Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Uiautomationcore.dll

7.0.0.0

752,128

13-Mar-2015

04:24

x64

Uiautomationcore.ptxml

Not applicable

1,054

13-Mar-2015

00:18

Not applicable

Uiautomationcore.dll

7.0.0.0

562,176

13-Mar-2015

04:05

x86

Wow64_uiautomationcore.ptxml

Not applicable

1,054

13-Mar-2015

00:16

Not applicable

x86 Windows 7

File name

File version

File size

Date

Time

Platform

Uiautomationcore.dll

7.0.0.0

562,176

13-Mar-2015

04:05

x86

Uiautomationcore.ptxml

Not applicable

1,054

13-Mar-2015

00:16

Not applicable


Important Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8/Windows Server 2012" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to. 


Note The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

x86 Windows 8

File name

File version

File size

Date

Time

Platform

Uiautomationcore.dll

7.2.9200.21414

901,632

11-Mar-2015

03:17

x86

Uiautomationcore.ptxml

Not applicable

1,054

25-Jul-2012

20:21

Not applicable

Uiautomationcoreres.dll

7.2.9200.16384

33,792

26-Jul-2012

02:44

x86

x64 Windows 8 and Windows Server 2012

File name

File version

File size

Date

Time

Platform

Uiautomationcore.dll

7.2.9200.21414

1,162,752

11-Mar-2015

04:12

x64

Uiautomationcore.ptxml

Not applicable

1,054

25-Jul-2012

20:18

Not applicable

Uiautomationcoreres.dll

7.2.9200.16384

33,792

26-Jul-2012

02:34

x64

Uiautomationcore.dll

7.2.9200.21414

901,632

11-Mar-2015

03:17

x86

Uiautomationcoreres.dll

7.2.9200.16384

33,792

26-Jul-2012

02:44

x86

Wow64_uiautomationcore.ptxml

Not applicable

1,054

25-Jul-2012

20:21

Not applicable


ia64 Windows Server 2008 R2

File property

Value

File name

Ia64_e7b8eb23da86e6e8dc0e3aacb6dc14ac_31bf3856ad364e35_6.1.7601.22999_none_e17b1407a81c966a.manifest

File version

Not applicable

File size

1,056

Date (UTC)

13-Mar-2015

Time (UTC)

16:21

Platform

Not applicable

File name

Ia64_microsoft-windows-uiautomationcore_31bf3856ad364e35_6.1.7601.22999_none_b259af47b9b615b2.manifest

File version

Not applicable

File size

169,471

Date (UTC)

13-Mar-2015

Time (UTC)

04:25

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,447

Date (UTC)

13-Mar-2015

Time (UTC)

16:21

Platform

Not applicable

File name

Wow64_microsoft-windows-uiautomationcore_31bf3856ad364e35_6.1.7601.22999_none_18cb5127a6763fe7.manifest

File version

Not applicable

File size

168,240

Date (UTC)

13-Mar-2015

Time (UTC)

04:19

Platform

Not applicable

x86 Windows 8

File property

Value

File name

Update.mum

File version

Not applicable

File size

2,020

Date (UTC)

11-Mar-2015

Time (UTC)

23:58

Platform

Not applicable

File name

X86_bb0a57f37c18dd1ea0b269f76e2d4911_31bf3856ad364e35_6.2.9200.21414_none_5a6e56e0e01787e8.manifest

File version

Not applicable

File size

704

Date (UTC)

11-Mar-2015

Time (UTC)

23:58

Platform

Not applicable

File name

X86_microsoft-windows-uiautomationcore_31bf3856ad364e35_6.2.9200.21414_none_ad98d4f72c679f25.manifest

File version

Not applicable

File size

72,440

Date (UTC)

12-Mar-2015

Time (UTC)

00:02

Platform

Not applicable

x64 Windows 7 and Windows Server 2008 R2

File property

Value

File name

Amd64_88693dcc07fb988d35e45cffb2641c39_31bf3856ad364e35_6.1.7601.22999_none_7119ecb5ec0723b4.manifest

File version

Not applicable

File size

708

Date (UTC)

13-Mar-2015

Time (UTC)

16:21

Platform

Not applicable

File name

Amd64_c53e06e758becc8d3909380381fb061f_31bf3856ad364e35_6.1.7601.22999_none_003f37e0aab78cd0.manifest

File version

Not applicable

File size

1,058

Date (UTC)

13-Mar-2015

Time (UTC)

16:21

Platform

Not applicable

File name

Amd64_microsoft-windows-uiautomationcore_31bf3856ad364e35_6.1.7601.22999_none_0e76a6d572157dec.manifest

File version

Not applicable

File size

169,473

Date (UTC)

13-Mar-2015

Time (UTC)

04:51

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,335

Date (UTC)

13-Mar-2015

Time (UTC)

16:21

Platform

Not applicable

File name

Wow64_microsoft-windows-uiautomationcore_31bf3856ad364e35_6.1.7601.22999_none_18cb5127a6763fe7.manifest

File version

Not applicable

File size

168,240

Date (UTC)

13-Mar-2015

Time (UTC)

04:19

Platform

Not applicable

x86 Windows 7

File property

Value

File name

Update.mum

File version

Not applicable

File size

2,121

Date (UTC)

13-Mar-2015

Time (UTC)

16:21

Platform

Not applicable

File name

X86_15e3bd79880c5178b4b54191852967be_31bf3856ad364e35_6.1.7601.22999_none_887fe646ee455f8d.manifest

File version

Not applicable

File size

704

Date (UTC)

13-Mar-2015

Time (UTC)

16:21

Platform

Not applicable

File name

X86_microsoft-windows-uiautomationcore_31bf3856ad364e35_6.1.7601.22999_none_b2580b51b9b80cb6.manifest

File version

Not applicable

File size

169,469

Date (UTC)

13-Mar-2015

Time (UTC)

04:31

Platform

Not applicable

x64 Windows 8 and Windows Server 2012

File property

Value

File name

Amd64_15b9db805b491b053c642f6561ed54c9_31bf3856ad364e35_6.2.9200.21414_none_e138ff7d48bd2f1d.manifest

File version

Not applicable

File size

1,058

Date (UTC)

11-Mar-2015

Time (UTC)

23:58

Platform

Not applicable

File name

Amd64_fff9b170fc2e76fca7f6f4035d685b04_31bf3856ad364e35_6.2.9200.21414_none_24b694c5c41ec24a.manifest

File version

Not applicable

File size

708

Date (UTC)

11-Mar-2015

Time (UTC)

23:58

Platform

Not applicable

File name

Amd64_microsoft-windows-uiautomationcore_31bf3856ad364e35_6.2.9200.21414_none_09b7707ae4c5105b.manifest

File version

Not applicable

File size

72,444

Date (UTC)

11-Mar-2015

Time (UTC)

23:58

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,490

Date (UTC)

11-Mar-2015

Time (UTC)

23:58

Platform

Not applicable

File name

Wow64_microsoft-windows-uiautomationcore_31bf3856ad364e35_6.2.9200.21414_none_140c1acd1925d256.manifest

File version

Not applicable

File size

71,425

Date (UTC)

11-Mar-2015

Time (UTC)

23:58

Platform

Not applicable


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