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Symptoms

Consider the following scenario:

  • You install the update that is described in Microsoft Knowledge Base (KB) article 2822241 on a computer that is running Windows RT, Windows 8, or Windows Server 2012.

  • You create a customized push-button reset recovery image.

  • You refresh the computer by using the push-button reset recovery image.

In this scenario, most applications disappear from the Start screen.

Cause

This issue occurs because of issues in update 2822241 that cause a push-button reset failure.

Resolution

Update information

How to obtain this update

Windows Update

This update is available from Windows Update.

Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows 8

Download Download the package now.

All supported x64-based versions of Windows 8

Download Download the package now.

All supported x64-based versions of Windows Server 2012

Download Download the package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running Windows RT, Windows 8, or Windows Server 2012.

Registry information

To use the update in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows RT, Windows 8 and Windows Server 2012 file information notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.16 xxx

    Windows RT, Windows 8 and Server 2012

    RTM

    GDR

    6.2.920 0.20 xxx

    Windows RT, Windows 8 and Server 2012

    RTM

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain updates in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows RT, Windows 8, and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For Windows RT

File name

File version

File size

Date

Time

Platform

Msoobeplugins.dll

6.2.9200.16692

341,504

15-Aug-2013

02:57

Not applicable

For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Msoobeplugins.dll

6.2.9200.16692

305,152

14-Aug-2013

22:38

x86

Msoobeplugins.dll

6.2.9200.20800

305,152

15-Aug-2013

04:34

x86

For all supported x64-based versions of Windows 8 and of Windows Server 2012

File name

File version

File size

Date

Time

Platform

Msoobeplugins.dll

6.2.9200.16692

374,784

15-Aug-2013

05:29

x64

Msoobeplugins.dll

6.2.9200.20800

374,784

15-Aug-2013

05:15

x64




More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows RT, Windows 8, and Windows Server 2012

Additional files for Windows RT

File property

Value

File name

Arm_a6e5734c0a30d09e766da9039b83c515_31bf3856ad364e35_6.2.9200.16692_none_aa2070e27c27f43a.manifest

File version

Not applicable

File size

708

Date (UTC)

15-Aug-2013

Time (UTC)

23:26

File name

Arm_microsoft-windows-oobe-machine-plugins_31bf3856ad364e35_6.2.9200.16692_none_cbd6e6afd89f5afb.manifest

File version

Not applicable

File size

34,907

Date (UTC)

15-Aug-2013

Time (UTC)

04:00

Additional files for all supported x86-based versions of Windows 8

File property

Value

File name

X86_3212da30e87bd1bca4f0d19c60d6d93f_31bf3856ad364e35_6.2.9200.20800_none_fb2fc4899f2874ae.manifest

File version

Not applicable

File size

708

Date (UTC)

15-Aug-2013

Time (UTC)

23:28

File name

X86_c0b6e798a229676a8a45771f6b14772c_31bf3856ad364e35_6.2.9200.16692_none_84063fd3afafbfe5.manifest

File version

Not applicable

File size

708

Date (UTC)

15-Aug-2013

Time (UTC)

23:28

File name

X86_microsoft-windows-oobe-machine-plugins_31bf3856ad364e35_6.2.9200.16692_none_cbd47457d8a23c35.manifest

File version

Not applicable

File size

34,907

Date (UTC)

14-Aug-2013

Time (UTC)

23:24

File name

X86_microsoft-windows-oobe-machine-plugins_31bf3856ad364e35_6.2.9200.20800_none_ccbd61c0f178aaff.manifest

File version

Not applicable

File size

34,907

Date (UTC)

15-Aug-2013

Time (UTC)

05:24

Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012

File property

Value

File name

Amd64_0b3d07a46ec62a9005d021aac87340f4_31bf3856ad364e35_6.2.9200.16692_none_faa8416922e4fc94.manifest

File version

Not applicable

File size

712

Date (UTC)

15-Aug-2013

Time (UTC)

23:34

File name

Amd64_871e961cf3676c6bf2ca4f02bf171564_31bf3856ad364e35_6.2.9200.20800_none_6be4b6b8eeb674bd.manifest

File version

Not applicable

File size

712

Date (UTC)

15-Aug-2013

Time (UTC)

23:34

File name

Amd64_microsoft-windows-oobe-machine-plugins_31bf3856ad364e35_6.2.9200.16692_none_27f30fdb90ffad6b.manifest

File version

Not applicable

File size

34,911

Date (UTC)

15-Aug-2013

Time (UTC)

06:47

File name

Amd64_microsoft-windows-oobe-machine-plugins_31bf3856ad364e35_6.2.9200.20800_none_28dbfd44a9d61c35.manifest

File version

Not applicable

File size

34,911

Date (UTC)

15-Aug-2013

Time (UTC)

07:07


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