This article describes update KB2883036 for Microsoft Office 2013 KMS activation component that was released on August 12, 2014. This update also applies to Office Home and Student 2013 RT.

This update includes stability and performance improvements. Please note that this update does not apply to Office 365 editions such as Office 365 Home.

Improvements and Fixes

  • Improved Office Software Protection Platform script (ospp.vbs) with a link to the corresponding solution document for the error messages.

  • Fixed the issue by which non-administrator users cannot activate Office 2013 with a Multiple Activation Key (MAK) online. The users receive the following error message:

    An unspecified error has occurred. Your request cannot be processed at this time. Please try again later. (0x80070190)

How to download and install the update

Windows Update

Use Windows Update to automatically download and install the update.

Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

If you are not sure what platform (32-bit or 64-bit) you’re running, see Am I running 32-bit or 64-bit Office.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses, using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.

Restart information You do not have to restart the computer after you install this update.

More Information

This update applies to the Microsoft Installer (.msi)-based edition of Office 2013. It does not apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home.

How to determine if my Office installation is Click-to-Run or MSI-based:

  1. Start an Office 2013 application, such as OneNote 2013.

  2. On the File menu, click Account.

  3. For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item is not displayed.

Office 2013 Click-to-Run installation

MSI-based Office 2013

The screenshot for OneNote Click To Run

The screenshot for OneNote MSI

This update contains the files that are listed in the following tables.





32-bit

Ospp-x-none.msp file information

File name

File version

File size

Date

Time

Liclua.exe

15.0.4633.1000

189,128

27-Jul-2014

03:41

Ospp.vbs

Not Applicable

80,720

27-Jul-2014

03:41


64-bit

Ospp-x-none.msp file information

File name

File version

File size

Date

Time

Liclua.exe

15.0.4633.1000

197,328

27-Jul-2014

03:41

Ospp.vbs

Not Applicable

80,720

27-Jul-2014

03:41


Windows 8

  1. Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the lower-right corner of the screen, and then click Search.

  2. Type windows update, tap or click Settings, and then tap or click View installed updates in the search results.

  3. In the list of updates, locate and then tap or click update KB2883036, and then tap or click Uninstall.

Windows 7

  1. Click Start, and then click Run.

  2. Type Appwiz.cpl, and then click OK.

  3. Click View installed updates.

  4. In the list of updates, locate and then click update KB2883036, and then click Uninstall.



The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all Versions of Office. For more information about the Office System TechCenter, go to the following Microsoft website:

IT support and resources for Microsoft Office

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!

×