Summary
If you have trouble downloading software from the Partner Membership Center digital download page, follow the steps in this article to troubleshoot your experience.
More Information
Troubleshooting steps
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Make sure that you download from the correct URL: https://www.microsoft.com/msppdd/Home.aspx
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Sign in with your Microsoft ID (formerly Windows Live ID) that is associated with your Microsoft Partner Network membership.
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Make sure that you are associated to your organization with the correct privileges:
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Sign in to the your Individual Account Home in the Partner Membership Center.
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Verify that you have the Software Download option checked.
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If you need to access product keys, verify that you also have the View Keys option checked.
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If you are still unable to resolve the problem, please contact your Regional Service Center for help.
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