Chinese IME toggle hotkey cannot be disabled in Windows 7 or Windows Server 2008 R2

This article describes an issue that occurs when you disable a Chinese Input Method Editor (IME) toggle hotkey in Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1. A hotfix is available to resolve this issue. The hotfix has a prerequisite.

Symptoms

Consider the following scenario:

  • You add a Chinese (Traditional) IME on a computer that is running Windows 7 SP1 or Windows Server 2008 R2 SP1.

  • In Control Panel > Region and Language, you click the Change keyboards button under the Keyboards and Languages tab.

  • Under the Advanced Key Settings tab, you select the Chinese (Traditional) IME that you added.

  • You click the Change Key Sequence button, and you click to clear the Enable Key Sequence check box.

  • You apply these settings.

In this scenario, the Chinese (Traditional) IME toggle hotkey still works.

Cause

The issue occurs because the keyboard automatically adds the toggle hotkey.

Resolution

Get the hotfix for Windows 7 or Windows Server 2008 R2

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this update, you must have Service Pack 1 installed in Windows 7 or Windows Server 2008 R2.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

More Information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information and notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760 1.22xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Input.dll

6.1.7601.22842

202,240

11-Oct-2014

03:44

x86

User32.dll

6.1.7601.22842

811,520

11-Oct-2014

03:44

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Input.dll

6.1.7601.22842

246,784

11-Oct-2014

04:05

x64

User32.dll

6.1.7601.22842

1,008,128

11-Oct-2014

04:05

x64

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Input.dll

6.1.7601.22842

427,520

11-Oct-2014

03:24

IA-64

User32.dll

6.1.7601.22842

1,760,256

11-Oct-2014

03:24

IA-64

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File property

Value

File name

X86_77bf57836a3e56a1e8c39b2e899a1916_31bf3856ad364e35_6.1.7601.22842_none_f4b5aef1833f0396.manifest

File version

Not applicable

File size

694

Date (UTC)

13-Oct-2014

Time (UTC)

21:06

Platform

Not applicable

File name

X86_bdf513f4d0c2957f683e471e43382ee4_31bf3856ad364e35_6.1.7601.22842_none_a2fdcc37f57de624.manifest

File version

Not applicable

File size

718

Date (UTC)

13-Oct-2014

Time (UTC)

21:06

Platform

Not applicable

File name

X86_microsoft-windows-t..sframework-inputdll_31bf3856ad364e35_6.1.7601.22842_none_5f0576163ccf626b.manifest

File version

Not applicable

File size

2,618

Date (UTC)

11-Oct-2014

Time (UTC)

04:16

Platform

Not applicable

File name

X86_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.22842_none_cfa6efa3e4d66d1b.manifest

File version

Not applicable

File size

2,731

Date (UTC)

11-Oct-2014

Time (UTC)

04:18

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File property

Value

File name

Amd64_457d135cd3e192f7e6120f0d0773d940_31bf3856ad364e35_6.1.7601.22842_none_d378b94103accf51.manifest

File version

Not applicable

File size

722

Date (UTC)

13-Oct-2014

Time (UTC)

21:06

Platform

Not applicable

File name

Amd64_52468651d570a1d518f63fc099b0c2ce_31bf3856ad364e35_6.1.7601.22842_none_13c319d5dc0e6548.manifest

File version

Not applicable

File size

698

Date (UTC)

13-Oct-2014

Time (UTC)

21:06

Platform

Not applicable

File name

Amd64_620ba83a46266819938858b59acd66a0_31bf3856ad364e35_6.1.7601.22842_none_916fc4f3be061857.manifest

File version

Not applicable

File size

1,038

Date (UTC)

13-Oct-2014

Time (UTC)

21:06

Platform

Not applicable

File name

Amd64_9c014bc2120180c6a769dc8c255697d8_31bf3856ad364e35_6.1.7601.22842_none_b85095337d2dceec.manifest

File version

Not applicable

File size

1,084

Date (UTC)

13-Oct-2014

Time (UTC)

21:06

Platform

Not applicable

File name

Amd64_bdf513f4d0c2957f683e471e43382ee4_31bf3856ad364e35_6.1.7601.22842_none_ff1c67bbaddb575a.manifest

File version

Not applicable

File size

720

Date (UTC)

13-Oct-2014

Time (UTC)

21:06

Platform

Not applicable

File name

Amd64_d6ce5d1b189f066b36722f6cbec98606_31bf3856ad364e35_6.1.7601.22842_none_2faa00d0d54b3fd2.manifest

File version

Not applicable

File size

698

Date (UTC)

13-Oct-2014

Time (UTC)

21:06

Platform

Not applicable

File name

Amd64_microsoft-windows-t..sframework-inputdll_31bf3856ad364e35_6.1.7601.22842_none_bb241199f52cd3a1.manifest

File version

Not applicable

File size

2,622

Date (UTC)

11-Oct-2014

Time (UTC)

04:44

Platform

Not applicable

File name

Amd64_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.22842_none_2bc58b279d33de51.manifest

File version

Not applicable

File size

2,735

Date (UTC)

11-Oct-2014

Time (UTC)

04:46

Platform

Not applicable

File name

Wow64_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.22842_none_361a3579d194a04c.manifest

File version

Not applicable

File size

2,743

Date (UTC)

11-Oct-2014

Time (UTC)

04:01

Platform

Not applicable

File name

X86_microsoft-windows-t..sframework-inputdll_31bf3856ad364e35_6.1.7601.22842_none_5f0576163ccf626b.manifest

File version

Not applicable

File size

2,618

Date (UTC)

11-Oct-2014

Time (UTC)

04:16

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File property

Value

File name

Ia64_a658b92459b21bf9fc00d1b027b0a82d_31bf3856ad364e35_6.1.7601.22842_none_090cfceac0bda5ad.manifest

File version

Not applicable

File size

1,036

Date (UTC)

13-Oct-2014

Time (UTC)

21:06

Platform

Not applicable

File name

Ia64_e01532e2fc79bf897b131e469238552a_31bf3856ad364e35_6.1.7601.22842_none_7f35ee88ff54ed75.manifest

File version

Not applicable

File size

1,082

Date (UTC)

13-Oct-2014

Time (UTC)

21:06

Platform

Not applicable

File name

Ia64_microsoft-windows-t..sframework-inputdll_31bf3856ad364e35_6.1.7601.22842_none_5f071a0c3ccd6b67.manifest

File version

Not applicable

File size

2,620

Date (UTC)

11-Oct-2014

Time (UTC)

04:05

Platform

Not applicable

File name

Ia64_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.22842_none_cfa89399e4d47617.manifest

File version

Not applicable

File size

2,733

Date (UTC)

11-Oct-2014

Time (UTC)

04:07

Platform

Not applicable

File name

Wow64_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.22842_none_361a3579d194a04c.manifest

File version

Not applicable

File size

2,743

Date (UTC)

11-Oct-2014

Time (UTC)

04:01

Platform

Not applicable

File name

X86_microsoft-windows-t..sframework-inputdll_31bf3856ad364e35_6.1.7601.22842_none_5f0576163ccf626b.manifest

File version

Not applicable

File size

2,618

Date (UTC)

11-Oct-2014

Time (UTC)

04:16

Platform

Not applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.

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