Cluster service stops when an error occurs in the registry replication process of a failover cluster in Windows Server 2008 R2 or in Windows Server 2008

Symptoms

Consider the following scenario:

  • You create a failover cluster on some computers that are running Windows Server 2008 or Windows Server 2008 R2.

  • You run an application that continuously writes information to the cluster database. This application updates lots of data in the cluster database.

In this scenario, the Cluster service on the node stops, and the application fails over to another node. Therefore, the application encounters downtime.

When this issue occurs, entries that resemble the following Tare logged in the Cluster.log file:

00001260.000029cc::2011/11/17-17:15:48.160 ERR   [DM] Dm::Hive::PerformReplicatedOperation: ERROR_LOG_FULL(6628)' because of '::WriteLogRestartArea( marshallingArea.GetBuffer(), & size, sizeof( ULONG ), NULL, 0, NULL, NULL, NULL )' 00001260.000029cc::2011/11/17-17:15:48.160 ERR   Operation failed on a local hive (status = 6628) 00001260.000029cc::2011/11/17-17:15:48.160 DBG   Operation failed on a local hive: set netft heartbeat interval to 900 seconds 00001260.000029cc::2011/11/17-17:15:48.160 ERR   Operation failed on a local hive (status = 6628), executing OnStop 

Additionally, the following event description is logged in the Event log:

Cause

This issue occurs because the Cluster service does not handle a returned error in the registry replication process correctly. Therefore, the Cluster service stops itself.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows Server 2008 Service Pack 2 (SP2)

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.600
    2.
    22xxx

    Windows Server 2008

    SP2

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Clussvc.exe

6.0.6002.22633

2,352,640

28-Apr-2011

13:13

x86

Cluswmi.dll

6.0.6002.22633

165,888

28-Apr-2011

15:14

x86

Cluswmiuninstall.mof

Not applicable

176

28-Apr-2011

11:09

Not applicable

For all supported x64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Clussvc.exe

6.0.6002.22633

3,889,664

28-Apr-2011

13:32

x64

Cluswmi.dll

6.0.6002.22633

281,088

28-Apr-2011

15:22

x64

Cluswmi.mof

Not applicable

68,218

28-Apr-2011

11:06

Not applicable

Cluswmiuninstall.mof

Not applicable

176

28-Apr-2011

11:06

Not applicable

For all supported IA-64–based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Clussvc.exe

6.0.6002.22633

6,515,200

28-Apr-2011

13:41

IA-64

Cluswmi.dll

6.0.6002.22633

500,224

28-Apr-2011

15:19

IA-64

Cluswmi.mof

Not applicable

68,218

28-Apr-2011

11:34

Not applicable

Cluswmiuninstall.mof

Not applicable

176

28-Apr-2011

11:34

Not applicable



Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.760
    1.
    18xxx

    Windows Server 2008 R2

    SP1

    GDR

    6.0.760
    1.
    22xxx

    Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Clussvc.exe

6.1.7601.18195

4,583,936

28-Jun-2013

11:24

x64

Clussvc.exe

6.1.7601.22370

4,624,896

28-Jun-2013

03:14

x64

Cluswmi.dll

6.1.7601.22370

542,208

28-Jun-2013

05:11

x64

For all supported IA-64–based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Clussvc.exe

6.1.7601.18195

7,709,696

28-Jun-2013

10:45

IA-64

Clussvc.exe

6.1.7601.22370

7,787,520

28-Jun-2013

02:45

IA-64

Cluswmi.dll

6.1.7601.22370

886,784

28-Jun-2013

04:13

IA-64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008

File name

Update.mum

File version

Not applicable

File size

17,294

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

X86_a93956976fddae160b0524fb9f680a1f_31bf3856ad364e35_6.0.6002.22633_none_51f40b3e2cfda7a1.manifest

File version

Not applicable

File size

719

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

X86_abfc60542152ee6b309e35c5dfeaba8e_31bf3856ad364e35_6.0.6002.22633_none_9809de02e2e91125.manifest

File version

Not applicable

File size

719

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

X86_b48f28ded4cc5c01807b1e7fb59b92e6_31bf3856ad364e35_6.0.6002.22633_none_883ec7df7c08607d.manifest

File version

Not applicable

File size

719

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

X86_be67a85fa4cb294a1340b8778aa361ad_31bf3856ad364e35_6.0.6002.22633_none_9e31d28ee053c62a.manifest

File version

Not applicable

File size

719

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

X86_c9b154540395a6cdde8fbbe89bf3a149_31bf3856ad364e35_6.0.6002.22633_none_e34843aa036d2854.manifest

File version

Not applicable

File size

711

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

X86_cb4acf6f5a351df28428b8f335bfe0ab_31bf3856ad364e35_6.0.6002.22633_none_f89e29241370c2b8.manifest

File version

Not applicable

File size

719

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

X86_e07d1800b8a992fc2d8a3fcee6f4d87a_31bf3856ad364e35_6.0.6002.22633_none_68fd62850ec002d1.manifest

File version

Not applicable

File size

719

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

X86_ef95fde17aaec830e489788c84fbca6a_31bf3856ad364e35_6.0.6002.22633_none_3cbef8fdc9011237.manifest

File version

Not applicable

File size

719

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

X86_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.0.6002.22633_none_bc14584ab7e54b9e.manifest

File version

Not applicable

File size

15,117

Date (UTC)

28-Apr-2011

Time (UTC)

15:41

Platform

Not applicable

File name

X86_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.0.6002.22633_none_bec2518eb62ae57b.manifest

File version

Not applicable

File size

11,233

Date (UTC)

28-Apr-2011

Time (UTC)

15:39

Platform

Not applicable

File name

X86_microsoft-windows-f..r-cluswmi.resources_31bf3856ad364e35_6.0.6002.22633_en-us_4d071234b1b10918.manifest

File version

Not applicable

File size

3,484

Date (UTC)

28-Apr-2011

Time (UTC)

15:35

Platform

Not applicable

Additional files for all supported x64-based versions of Windows Server 2008

File name

Amd64_a1601ff3ebdae5ce712f4864067ed504_31bf3856ad364e35_6.0.6002.22633_none_b3db17643e71a5bc.manifest

File version

Not applicable

File size

723

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

Amd64_a667f819ea5804c637085b712c226d3e_31bf3856ad364e35_6.0.6002.22633_none_9eefa9774391458d.manifest

File version

Not applicable

File size

723

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

Amd64_ae5ccf2b8f5c54e8949ae90dec205597_31bf3856ad364e35_6.0.6002.22633_none_d20fb3b0b473cf8d.manifest

File version

Not applicable

File size

723

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

Amd64_afcce671217575e552f47b0f92b7d98a_31bf3856ad364e35_6.0.6002.22633_none_c458981545f8db7c.manifest

File version

Not applicable

File size

723

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

Amd64_b62920b3de511745053fb38a24c1cb23_31bf3856ad364e35_6.0.6002.22633_none_2a3416a8f7e096c7.manifest

File version

Not applicable

File size

723

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

Amd64_bb667f99d19cd223d95b28e5ec379312_31bf3856ad364e35_6.0.6002.22633_none_7131f16f94d7f78b.manifest

File version

Not applicable

File size

723

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

Amd64_bfeaf747749ab5ca5e5e54ab10acf2d8_31bf3856ad364e35_6.0.6002.22633_none_53e85e89e7b3ab5e.manifest

File version

Not applicable

File size

723

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

Amd64_d3df118acfc12b334780069bbf2fae04_31bf3856ad364e35_6.0.6002.22633_none_e21a676baa019d4a.manifest

File version

Not applicable

File size

723

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

Amd64_d552d593cebb08ff8c38f27af063f2ba_31bf3856ad364e35_6.0.6002.22633_none_d3ee0760a1da5c54.manifest

File version

Not applicable

File size

723

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

Amd64_d961c4daeceda2757909a8a4bfee1875_31bf3856ad364e35_6.0.6002.22633_none_b399bd3654284cd7.manifest

File version

Not applicable

File size

723

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

Amd64_e633350d5e0ee857a4f333c4917e6820_31bf3856ad364e35_6.0.6002.22633_none_67b187827bc04407.manifest

File version

Not applicable

File size

723

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

Amd64_effaad14784c271aaca336ff8f025ab4_31bf3856ad364e35_6.0.6002.22633_none_6e4522a31735dae3.manifest

File version

Not applicable

File size

723

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

Amd64_f58a562e89cec96bee5da8f053d5b924_31bf3856ad364e35_6.0.6002.22633_none_d77fc3d76776f3fe.manifest

File version

Not applicable

File size

723

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

Amd64_f5ff9c8d8ba9a7f8205d4c45bb567b20_31bf3856ad364e35_6.0.6002.22633_none_ff60fffeca9abec7.manifest

File version

Not applicable

File size

723

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

Amd64_f95c6ea653a1ff470af727dbabe1112d_31bf3856ad364e35_6.0.6002.22633_none_ae5b003018f52635.manifest

File version

Not applicable

File size

723

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

Amd64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.0.6002.22633_none_1832f3ce7042bcd4.manifest

File version

Not applicable

File size

15,155

Date (UTC)

28-Apr-2011

Time (UTC)

15:51

Platform

Not applicable

File name

Amd64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.0.6002.22633_none_1ae0ed126e8856b1.manifest

File version

Not applicable

File size

11,257

Date (UTC)

28-Apr-2011

Time (UTC)

15:50

Platform

Not applicable

File name

Amd64_microsoft-windows-f..r-cluswmi.resources_31bf3856ad364e35_6.0.6002.22633_en-us_a925adb86a0e7a4e.manifest

File version

Not applicable

File size

3,486

Date (UTC)

28-Apr-2011

Time (UTC)

15:38

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

17,454

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

Wow64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.0.6002.22633_none_22879e20a4a37ecf.manifest

File version

Not applicable

File size

4,510

Date (UTC)

28-Apr-2011

Time (UTC)

15:22

Platform

Not applicable

Additional files for all supported IA-64–based versions of Windows Server 2008

File name

Ia64_dd3e0e72ecb6dfaa6f71761cc2eb53f0_31bf3856ad364e35_6.0.6002.22633_none_4c04391715cafc56.manifest

File version

Not applicable

File size

721

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

Ia64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.0.6002.22633_none_bc15fc40b7e3549a.manifest

File version

Not applicable

File size

15,136

Date (UTC)

28-Apr-2011

Time (UTC)

15:37

Platform

Not applicable

File name

Ia64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.0.6002.22633_none_bec3f584b628ee77.manifest

File version

Not applicable

File size

11,245

Date (UTC)

28-Apr-2011

Time (UTC)

15:35

Platform

Not applicable

File name

Ia64_microsoft-windows-f..r-cluswmi.resources_31bf3856ad364e35_6.0.6002.22633_en-us_4d08b62ab1af1214.manifest

File version

Not applicable

File size

3,485

Date (UTC)

28-Apr-2011

Time (UTC)

15:36

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

4,807

Date (UTC)

28-Apr-2011

Time (UTC)

20:11

Platform

Not applicable

File name

Wow64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.0.6002.22633_none_22879e20a4a37ecf.manifest

File version

Not applicable

File size

4,510

Date (UTC)

28-Apr-2011

Time (UTC)

15:22

Platform

Not applicable

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2

File name

Amd64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.18195_none_17921146b86b75c5.manifest

File version

Not Applicable

File size

7,438

Date (UTC)

28-Jun-2013

Time (UTC)

14:31

Platform

Not Applicable

File name

Amd64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.22370_none_182c4e5dd17d5c21.manifest

File version

Not Applicable

File size

7,438

Date (UTC)

28-Jun-2013

Time (UTC)

05:51

Platform

Not Applicable

File name

Amd64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.1.7601.22370_none_1ada47a1cfc2f5fe.manifest

File version

Not Applicable

File size

6,668

Date (UTC)

28-Jun-2013

Time (UTC)

05:49

Platform

Not Applicable

File name

Update-bf.mum

File version

Not Applicable

File size

16,880

Date (UTC)

28-Jun-2013

Time (UTC)

19:27

Platform

Not Applicable

File name

Update.mum

File version

Not Applicable

File size

17,202

Date (UTC)

28-Jun-2013

Time (UTC)

19:27

Platform

Not Applicable

File name

Wow64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.18195_none_21e6bb98eccc37c0.manifest

File version

Not Applicable

File size

4,604

Date (UTC)

28-Jun-2013

Time (UTC)

13:18

Platform

Not Applicable

File name

Wow64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.22370_none_2280f8b005de1e1c.manifest

File version

Not Applicable

File size

4,604

Date (UTC)

28-Jun-2013

Time (UTC)

05:28

Platform

Not Applicable

Additional files for all supported IA-64–based versions of Windows Server 2008 R2

File name

Ia64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.18195_none_bb7519b9000c0d8b.manifest

File version

Not Applicable

File size

7,436

Date (UTC)

28-Jun-2013

Time (UTC)

14:11

Platform

Not Applicable

File name

Ia64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.22370_none_bc0f56d0191df3e7.manifest

File version

Not Applicable

File size

7,436

Date (UTC)

28-Jun-2013

Time (UTC)

05:38

Platform

Not Applicable

File name

Ia64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.1.7601.22370_none_bebd501417638dc4.manifest

File version

Not Applicable

File size

6,666

Date (UTC)

28-Jun-2013

Time (UTC)

05:37

Platform

Not Applicable

File name

Update-bf.mum

File version

Not Applicable

File size

4,428

Date (UTC)

28-Jun-2013

Time (UTC)

19:27

Platform

Not Applicable

File name

Update.mum

File version

Not Applicable

File size

4,509

Date (UTC)

28-Jun-2013

Time (UTC)

19:27

Platform

Not Applicable

File name

Wow64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.18195_none_21e6bb98eccc37c0.manifest

File version

Not Applicable

File size

4,604

Date (UTC)

28-Jun-2013

Time (UTC)

13:18

Platform

Not Applicable

File name

Wow64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.22370_none_2280f8b005de1e1c.manifest

File version

Not Applicable

File size

4,604

Date (UTC)

28-Jun-2013

Time (UTC)

05:28

Platform

Not Applicable

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×