The following section will provide steps to follow if you are unable to browse to http://safety.live.com because a computer is showing symptoms of malware that has compromised browsing functionality, such as the Win32/FakeSpypro infection.

Summary

  1. Open Internet Explorer

  2. Click on Tools

  3. Click on Internet options

  4. Click on Connections Tab

  5. Click on LAN Settings

  6. Uncheck "Bypass proxy server for local address"

  7. Uncheck "Use a proxy for your LAN"

  8. Click on OK

  9. Click on OK

  10. Close Internet Explorer

  11. Open Internet Explorer

Additional information and an automated FixIt assistant can be found here: http://support.microsoft.com/kb/2289942

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