Important
Microsoft removed the ability to create or use GPTs (created by Microsoft and by customers) along with their associated GPT data on July 14th, 2024.
End of support for Copilot GPTs in Copilot Pro
Select a heading below for more information
Why is Microsoft removing the Copilot GPTs feature in Copilot Pro?
We are continuing to evaluate our strategy for consumer Copilot extensibility and are prioritizing core product experiences, while remaining committed to developer opportunities. To this end, we are shifting our focus on GPTs to Commercial and Enterprise scenarios and are stopping GPT efforts in consumer Copilot.
Do I need to take any action?
If you created a Copilot GPT and would like to save your custom instructions:
- Open your GPT in edit mode.
- Go to the configure tab.
- Copy the instructions and save them elsewhere for reference.
Will Microsoft still have access to data collected by Copilot GPT Builder?
Copilot Pro subscribers' data that was collected by Copilot GPT builder will be deleted. For more information about how Microsoft handles and processes user data, see our Privacy Statement.
What happens to the Copilot GPTs that I created?
Copilot GPTs created by customers will be deleted.
Will I still be able to access my custom GPTs?
No.
Subscription Questions
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How do I cancel my subscription?
If you wish to cancel your MicrosoftCopilot Pro subscription, visit this page for instructions.
If you purchased Copilot Pro from Google Play or the Apple app store, contact their customer support for cancellation.
How can I find out when my Copilot Pro subscription expires?
Please refer to Find out when your Microsoft 365 subscription expires.
How can I find where I purchased my Copilot Pro subscription?
Go to your Services & subscriptions page.
If prompted, choose Sign in and enter the Microsoft account email and password associated with your Copilot Pro subscription.
Click on the Manage button, if your subscription was purchased through Microsoft, you will see options to manage your subscription, otherwise you will be taken to the website of the third-party retailer where you purchased your subscription.
My subscription was turned off and I want to keep using Copilot Pro. How do I turn recurring billing back on?
If you wish to continue your Copilot Pro subscription, you can log into your Microsoft account at account.microsoft.com and click the Turn on recurring billing link under your Copilot Pro subscription.