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This article describes update 5002531 for Microsoft SharePoint Server 2019 that was released on December 12, 2023.

Note: This is build 16.0.10405.20000 of the update package.

Improvements and fixes

This update contains the following fixes in SharePoint Server 2019:

  • Fixes an issue in which the "Cannot start service AppFabricCachingService" error is received when you run the SharePoint Products Configuration Wizard (PSConfig) if the Distributed Cache service is disabled.

  • Fixes an issue in which it is impossible to distinguish between selected and non-selected navigation elements on the SharePoint Term Store Management Tool page in high contrast mode.

  • Fixes an issue in which exceptions from third-party antimalware engines could prevent the Antimalware Scan Interface (AMSI) feature from delivering requests to SharePoint.

This update also contains a fix in SharePoint Server 2019. To fix this issue completely, you have to install KB 5002532 together with this update.

  • Fixes an issue in which the screen reader announces some suite bar elements by using overly lengthy labels.

How to download and install the update

Download Center

This update is available only for manual download and installation from the Microsoft Download Center. 

Virus-scan claim

Microsoft scanned this file for viruses by using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.

Update information


To apply this update, you must have Microsoft SharePoint Server 2019 installed.

Restart information

You may have to restart the computer after you install this update.

File information

For the list of files that are included in update 5002531, download the file information.


Learn about the standard terminology that is used to describe Microsoft software updates.

The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office. 

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