Summary

This article describes the issues that are fixed in the Microsoft Outlook 2010 hotfix package that is dated April 24, 2012.

INTRODUCTION

Issues that this hotfix package fixes

  • When you open some large email messages that request read receipts in Outlook 2010, one of the read receipts becomes corrupted. After this issue occurs, you cannot send email messages. Additionally, you receive the following error message:

    Task '<account name> - Sending' reported error (0x800CCC13): 'Cannot connect to the network. Verify your network connection or modem.'

  • You cannot send a public folder calendar as an email message in Outlook 2010.

  • When you create a meeting or an appointment from an archive mailbox folder in Outlook 2010, the meeting or the appointment does not appear in your calendar.

  • When you open and close an .eml file, a new .tmp file is created in the temp directory. This .tmp file remains in the temp directory until you close Outlook.

  • When you perform a custom action to categorize a conversation, and you have a delegate store, the expected category is not applied to the conversation.

  • Duplicate email messages are sent intermittently when multiple Outlook 2010 clients in online mode are connected.

  • After you apply the hotfix package that is described in the Microsoft Knowledge Base (KB) article 2596485, you cannot save files to a network share in Outlook 2010. For example, you cannot save an appointment as an .ics file or as a .vcs file to a network share.

  • Assume that the reading pane is enabled in Outlook 2010. When you install an add-in to change the underlying body of an email message from a stub message body to the full message body, the full message body is not loaded as expected.

  • Under certain conditions, Outlook 2010 crashes when you create a new profile. This issue occurs after you install Microsoft Office 2010 Service Pack 1 (SP1).

  • Outlook 2010 does not recognize or use certificates that have the Enhance Key Usage property set to Any Purpose.

  • When you press CTRL+P to open a print preview of an email message in Outlook 2010, the print preview is not displayed, and you do not receive an error message. This issue occurs when the folder that contains the email message contains more than 500 items.

  • When you open a PowerPoint Show (.ppsx) file that is an attachment in an email message in Outlook 2010, the file does not open in Slide Show mode as expected.

  • When the Mobile Address Book is disabled in Outlook 2010, you cannot create a new profile by using the profile wizard. Additionally, you receive the following error message:

    Your Organization does not allow you to use this service.


  • Assume that the DisablePWDialog registry entry is set in Outlook 2010, and you try to access the Automatic Replies (Out of Office) feature. In this situation, Outlook 2010 cannot authenticate with Microsoft Exchange Web Services (EWS), and you receive the following message:

    Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later.


  • After you use a macro that contains the AddStore method to add a .pst file to Outlook 2010, other .pst files that are expanded in Outlook 2010 collapse.

  • 2598291 No member names are displayed in a distribution list in Outlook 2010

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix package, you must have Office 2010 or Office 2010 SP1 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2510690 List of all Office 2010 SP1 packages

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86
Download information

File name

File version

File size

Date

Time

Outlook2010-kb2598318-fullfile-x86-glb.exe

14.0.6120.5000

18,954,608

5-Apr-12

17:41


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Outlook-x-none.msp

Not Applicable

23,771,136

5-Apr-12

5:00


Outlook-x-none.msp information

File name

File version

File size

Date

Time

Cnfnot32.exe

14.0.6009.1000

151,904

20-Oct-10

8:08

Contab32.dll

14.0.6009.1000

135,032

22-Oct-10

7:05

Dlgsetp.dll

14.0.6108.5000

87,920

20-Jul-11

8:09

Emsmdb32.dll

14.0.6120.5000

1,739,448

4-Apr-12

19:41

Envelope.dll

14.0.6024.1000

155,008

17-Mar-11

2:34

Exsec32.dll

14.0.6120.5000

331,848

4-Apr-12

19:41

Impmail.dll

14.0.6009.1000

135,528

20-Oct-10

8:08

Mapiph.dll

14.0.6108.5000

273,312

20-Jul-11

8:09

Mimedir.dll

14.0.6114.5000

360,216

16-Nov-11

16:42

Mspst32.dll

14.0.6117.5000

1,258,864

9-Feb-12

3:34

Olmapi32.dll

14.0.6120.5000

3,298,936

4-Apr-12

19:41

Omsmain.dll

14.0.6015.1000

724,864

27-Dec-10

16:52

Omsxp32.dll

14.0.6015.1000

233,360

27-Dec-10

16:52

Outlacct.dll

14.0.6009.1000

28,000

22-Oct-10

7:05

Outlctl.dll

14.0.6009.1000

122,720

20-Oct-10

8:08

Outlmime.dll

14.0.6120.5000

524,416

4-Apr-12

19:41

Outlook.exe

14.0.6120.5000

15,964,760

4-Apr-12

19:41

Outlph.dll

14.0.6024.1000

329,616

18-Mar-11

15:08

Outlrpc.dll

14.0.6016.1000

43,352

12-Jan-11

10:59

Outlvbs.dll

14.0.6009.1000

55,664

20-Oct-10

8:08

Pstprx32.dll

14.0.6117.5000

310,056

7-Feb-12

20:22

Recall.dll

14.0.6108.5000

44,904

20-Jul-11

8:09

Rtfhtml.dll

14.0.6009.1000

423,280

22-Oct-10

7:05

Scanpst.exe

14.0.6015.1000

39,328

20-Dec-10

17:15

Scnpst32.dll

14.0.6106.5000

336,808

12-Jun-11

2:32

Scnpst64.dll

14.0.6106.5000

347,568

12-Jun-11

2:32

Transmgr.dll

14.0.6009.1000

105,344

20-Oct-10

7:10


x64
Download information

File name

File version

File size

Date

Time

Outlook2010-kb2598318-fullfile-x64-glb.exe

14.0.6120.5000

21,865,032

5-Apr-12

15:42


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Outlook-x-none.msp

Not Applicable

26,441,728

5-Apr-12

4:59


Outlook-x-none.msp information

File name

File version

File size

Date

Time

Cnfnot32.exe

14.0.6009.1000

226,144

20-Oct-10

7:19

Contab32.dll

14.0.6009.1000

183,672

22-Oct-10

7:28

Dlgsetp.dll

14.0.6108.5000

118,128

20-Jul-11

8:48

Emsmdb32.dll

14.0.6120.5000

2,315,960

4-Apr-12

20:06

Envelope.dll

14.0.6024.1000

219,520

17-Mar-11

2:26

Exsec32.dll

14.0.6120.5000

476,232

4-Apr-12

20:06

Impmail.dll

14.0.6009.1000

186,728

20-Oct-10

7:19

Mapiph.dll

14.0.6108.5000

417,184

20-Jul-11

8:48

Mimedir.dll

14.0.6114.5000

545,048

16-Nov-11

21:49

Mspst32.dll

14.0.6117.5000

1,692,016

9-Feb-12

3:45

Olmapi32.dll

14.0.6120.5000

4,631,160

4-Apr-12

20:06

Omsmain.dll

14.0.6015.1000

1,104,256

27-Dec-10

16:52

Omsxp32.dll

14.0.6015.1000

365,968

27-Dec-10

16:52

Outlacct.dll

14.0.6009.1000

40,800

22-Oct-10

7:28

Outlctl.dll

14.0.6009.1000

166,240

20-Oct-10

7:19

Outlmime.dll

14.0.6120.5000

721,024

4-Apr-12

20:06

Outlook.exe

14.0.6120.5000

24,619,608

4-Apr-12

20:06

Outlph.dll

14.0.6024.1000

390,032

18-Mar-11

15:19

Outlrpc.dll

14.0.6016.1000

58,712

12-Jan-11

11:11

Outlvbs.dll

14.0.6009.1000

71,536

20-Oct-10

7:19

Pstprx32.dll

14.0.6117.5000

428,840

7-Feb-12

20:36

Recall.dll

14.0.6108.5000

56,680

20-Jul-11

8:48

Rtfhtml.dll

14.0.6009.1000

567,152

22-Oct-10

7:28

Scanpst.exe

14.0.6015.1000

47,008

20-Dec-10

20:41

Scnpst32.dll

14.0.6106.5000

450,472

12-Jun-11

2:44

Scnpst64.dll

14.0.6106.5000

448,432

12-Jun-11

2:44

Transmgr.dll

14.0.6009.1000

130,944

20-Oct-10

6:46


References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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