Description of the Outlook 2010 hotfix package (x64 Outlook-x-none.msp; x86 Outlook-x-none.msp): October 25, 2011

Summary

This article describes the Microsoft Outlook 2010 issues that are fixed in the hotfix package that is dated October 25, 2011.

INTRODUCTION

Issues that this hotfix package fixes

  • Consider the following scenario:

    • You have an .msg file that has the Restricted permission enabled.

    • You change the email message and then save the changes to the .msg file in Outlook 2010.

    • You send the email message.

    In this scenario, the recipient of the email message receives the following error message in the email message body:

    You have received a message with restricted permission.
    Open this item to read its content.

  • When you try to save an email message as an .msg file to a UNC share, the email message may not be saved as expected. Additionally, you receive the following error message:

    The operation failed. The messaging interfaces have returned an unknown error. If the problem persists, restart Outlook.

  • Assume that you try to develop an add-in to disable the following operations in Outlook 2010. However, there are no functions, and objects may be called to disable the following operations:

    • Click File, click Print and then click Print.

    • Hold CTRL, press P, and then click Print.

  • When you use an IMAP account to send an email message, the delivery of the email message may fail. If the delivery of the email message fails, you receive a non-delivery report (NDR) in the Inbox as expected. However, the NDR disappears from the Inbox when you click to view another folder in the Outlook Folder List.

  • Consider the following scenario:

    • Office 2010 Service Pack 1 is installed on your computer.

    • You change the value of the FBPublishRange registry entry under the following registry subkey:
      HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\outlook\preferences
      Note The FBPublishRange registry entry is used to specify the period, in months, for which you want to publish Free/Busy information to the Microsoft Exchange Server in Outlook 2010.

    • You start Outlook 2010.

    In this scenario, the free/busy information is not published to the Exchange server at the frequency that you set.

  • You cannot open a hyperlink in an email message when the hyperlink address contains "file://" and the number sign (#) in Outlook 2010. For example, you cannot open a hyperlink if the hyperlink address is "file://server/public/share/te#st".
    Note This hotfix does not resolve the issue if the number sign (#) is the last character in the hyperlink address. For example, this hotfix does not resolve the issue if the hyperlink address is "file://server/public/share/test#."

  • Consider the following scenario:

    • You use Rich Text Format (RTF) to create an email message that has the Do Not Forward permission enabled in Outlook 2010.

    • You save the email message as a draft.

    • You open the draft and then click To to add a recipient.

    • You try to save the email message.

    In this scenario, you receive the following error message:

    Microsoft Outlook was not able to create a message with restricted permission.

    Then, you enable the No Restrictions permission on the draft and save the draft. When you try to reopen the draft, the following information is displayed in the body of the email message:

    If you are not running an e-mail application that supports messages with restricted permission, such as Microsoft Office 2003 or later, you can view this message by downloading the Rights Management Add-on for Internet Explorer from http://officeredir.microsoft.com/r/rlidRestrictedPermissionViewer?clid=1033&ver=14&app=outlook.exe&lidhelp=0409&liduser=0409&lidui=0409

  • When you upgrade to Outlook 2010, the Download shared folders option is enabled. This occurs even if you use the Office Customization Tool (OCT) to disable the option before you upgrade to Outlook 2010.

  • Consider the following scenario:

    • You move an email message that has multiple recipients from an Exchange server to a .pst file.

    • You click Reply All to reply to that email message in Outlook 2010.

    • You type the first character of one of the recipient's names, other than the original sender, in a new email message. Then, you select the recipient from the autocomplete list.

    • You open the Contact Card of the recipient.

    In this scenario, the Organization tab and the Member Of tab are not displayed in the Contact Card.


  • When you run Outlook 2010 in online mode, a recurring meeting is either not displayed in your Calendar or displayed at the wrong time. Additionally, a reminder for the meeting is not displayed as expected. This problem occurs when the following conditions are true:

    • The recurring meeting was created in an earlier version of Outlook.

    • The earlier version of Outlook used the Jerusalem time zone and had DST disabled.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix package, you must have Microsoft Office 2010 or Microsoft Office 2010 Service Pack 1 (SP1) installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2510690 List of all Office 2010 SP1 packages

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86

Download information

File name

File version

File size

Date

Time

Outlook2010-kb2596485-fullfile-x86-glb.exe

14.0.6112.5000

17,500,920

17-Oct-11

1:51


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Outlook-x-none.msp

Not Applicable

21,486,080

16-Oct-11

14:48


Outlook-x-none.msp information

File name

File version

File size

Date

Time

Cnfnot32.exe

14.0.6009.1000

151,904

1-Sep-11

13:10

Contab32.dll

14.0.6009.1000

135,032

1-Sep-11

13:10

Dlgsetp.dll

14.0.6108.5000

87,920

1-Sep-11

13:10

Emsmdb32.dll

14.0.6109.5000

1,704,888

1-Sep-11

13:10

Envelope.dll

14.0.6024.1000

155,008

1-Sep-11

13:10

Exsec32.dll

14.0.6019.1000

330,576

1-Sep-11

13:10

Impmail.dll

14.0.6009.1000

135,528

1-Sep-11

13:10

Mapiph.dll

14.0.6108.5000

273,312

1-Sep-11

13:10

Mimedir.dll

14.0.6108.5000

359,264

1-Sep-11

13:10

Mspst32.dll

14.0.6108.5000

1,256,368

1-Sep-11

13:10

Olmapi32.dll

14.0.6108.5000

3,283,840

1-Sep-11

13:10

Omsmain.dll

14.0.6015.1000

724,864

1-Sep-11

17:13

Omsxp32.dll

14.0.6015.1000

233,360

1-Sep-11

17:13

Outlacct.dll

14.0.6009.1000

28,000

1-Sep-11

13:10

Outlctl.dll

14.0.6009.1000

122,720

1-Sep-11

13:10

Outlmime.dll

14.0.6108.5000

523,656

1-Sep-11

13:10

Outlook.exe

14.0.6112.5000

15,678,816

16-Oct-11

11:40

Outlph.dll

14.0.6024.1000

329,616

1-Sep-11

13:10

Outlrpc.dll

14.0.6016.1000

43,352

1-Sep-11

13:10

Outlvbs.dll

14.0.6009.1000

55,664

1-Sep-11

13:10

Pstprx32.dll

14.0.6110.5000

309,096

2-Sep-11

6:30

Recall.dll

14.0.6108.5000

44,904

1-Sep-11

13:10

Rtfhtml.dll

14.0.6009.1000

423,280

1-Sep-11

13:10

Scanpst.exe

14.0.6015.1000

39,328

1-Sep-11

13:10

Scnpst32.dll

14.0.6106.5000

336,808

1-Sep-11

13:10

Scnpst64.dll

14.0.6106.5000

347,568

1-Sep-11

13:10

Transmgr.dll

14.0.6009.1000

105,344

29-Aug-11

10:09


x64

Download information

File name

File version

File size

Date

Time

Outlook2010-kb2596485-fullfile-x64-glb.exe

14.0.6112.5000

20,470,248

17-Oct-11

0:36


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Outlook-x-none.msp

Not Applicable

24,139,264

16-Oct-11

14:55


Outlook-x-none.msp information

File name

File version

File size

Date

Time

Cnfnot32.exe_0004

14.0.6009.1000

226,144

1-Sep-11

13:12

Contab32.dll

14.0.6009.1000

183,672

1-Sep-11

13:12

Dlgsetp.dll

14.0.6108.5000

118,128

1-Sep-11

13:12

Emsmdb32.dll_0005

14.0.6109.5000

2,278,328

1-Sep-11

13:12

Envelope.dll

14.0.6024.1000

219,520

1-Sep-11

13:12

Exsec32.dll_0001

14.0.6019.1000

475,472

1-Sep-11

13:12

Impmail.dll

14.0.6009.1000

186,728

1-Sep-11

13:12

Mapiph.dll

14.0.6108.5000

417,184

1-Sep-11

13:12

Mimedir.dll

14.0.6108.5000

543,584

1-Sep-11

13:12

Mspst32.dll_0004

14.0.6108.5000

1,694,640

1-Sep-11

13:13

Olmapi32.dll

14.0.6108.5000

4,612,992

1-Sep-11

13:13

Omsmain.dll

14.0.6015.1000

1,104,256

1-Sep-11

17:13

Omsxp32.dll

14.0.6015.1000

365,968

1-Sep-11

17:13

Outlacct.dll

14.0.6009.1000

40,800

1-Sep-11

13:13

Outlctl.dll

14.0.6009.1000

166,240

1-Sep-11

13:13

Outlmime.dll

14.0.6108.5000

721,288

1-Sep-11

13:13

Outlook.exe

14.0.6112.5000

23,992,160

16-Oct-11

11:43

Outlph.dll

14.0.6024.1000

390,032

1-Sep-11

13:13

Outlrpc.dll

14.0.6016.1000

58,712

1-Sep-11

13:13

Outlvbs.dll_0001

14.0.6009.1000

71,536

1-Sep-11

13:13

Pstprx32.dll

14.0.6110.5000

427,880

2-Sep-11

6:34

Recall.dll

14.0.6108.5000

56,680

1-Sep-11

13:13

Rtfhtml.dll

14.0.6009.1000

567,152

1-Sep-11

13:13

Scanpst.exe_0002

14.0.6015.1000

47,008

1-Sep-11

13:13

Scnpst32.dll

14.0.6106.5000

450,472

1-Sep-11

13:13

Scnpst64.dll

14.0.6106.5000

448,432

1-Sep-11

13:13

Transmgr.dll

14.0.6009.1000

130,944

29-Aug-11

10:09



References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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