Summary

This article describes the Microsoft PowerPoint 2010 issues that are fixed in the hotfix package that is dated April 24, 2012.

INTRODUCTION

Issues that this hotfix package fixes

  • Assume that you open a PowerPoint 2010 presentation in Windows Internet Explorer 7 or in Windows Internet Explorer 8. When you try to print the presentation, the print operation fails. When this occurs, you do not receive an error message.

  • Assume that you have a PowerPoint presentation that contains a hyperlink that links to a sublocation of a document. For example, the PowerPoint Presentation contains the following hyperlink that links to a cell of an Excel workbook:D:\ test\test.xlsx#Sheet2!G15If you save the PowerPoint presentation in PowerPoint 2010, the sublocation of the document in the presentation is removed. For the previous example, the link is changed to the following:D:\ test\test.xlsx

  • Assume that you have a PowerPoint 2010 presentation that is saved on a UNC share. The file name of the presentation contains a number sign (#). When you try to open the presentation through a link in Internet Explorer, the open operation fails.

  • Assume that you have a .ppt file that is protected by using Information Rights Management (IRM) on a network share. When you open the file in PowerPoint 2010, a File In Use dialog box appears. However, the dialog box does not display the correct name of the user who locked the file. Therefore, you cannot edit the file.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix package, you must have Microsoft Office 2010 or Microsoft Office 2010 Service Pack 1 (SP1) installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2460049 Description of Office 2010 SP1

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.x86Download information

File name

File version

File size

Date

Time

Office2010-kb2598275-fullfile-x86-glb.exe

14.0.6120.5000

38,085,728

5-Apr-12

15:23

Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Powerpoint-x-none.msp

Not Applicable

101,195,264

5-Apr-12

4:49

Pptview-x-none.msp

Not Applicable

8,988,160

5-Apr-12

4:49

Powerpoint-x-none.msp information

File name

File version

File size

Date

Time

Powerpnt.exe

14.0.6009.1000

2,162,024

22-Oct-10

6:55

Ppcore.dll

14.0.6120.5000

9,722,976

4-Apr-12

18:54

Pptico.exe

14.0.6120.5000

3,793,496

3-Apr-12

18:17

x64Download information

File name

File version

File size

Date

Time

Office2010-kb2598275-fullfile-x64-glb.exe

14.0.6120.5000

28,120,352

5-Apr-12

14:02

Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Powerpoint-x-none.msp

Not Applicable

87,202,816

5-Apr-12

4:49

Powerpoint-x-none.msp information

File name

File version

File size

Date

Time

Powerpnt.exe

14.0.6009.1000

2,163,560

22-Oct-10

6:57

Ppcore.dll

14.0.6120.5000

15,642,720

4-Apr-12

18:52

Pptico.exe

14.0.6120.5000

3,793,496

3-Apr-12

18:22

References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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