Description of the Word 2010 hotfix package (Word-x-none.msp): December 10, 2013


This article describes the issues that are fixed in the Microsoft Word 2010 hotfix package that is dated December 10, 2013.


Issues that this hotfix package fixes

  • Assume that you format a paragraph by using a custom style that derives properties from another custom style in Word 2010. When you paste some plain text into the paragraph, the style is not retained.

  • When you use VBA to change the protection type or the protection password of a document in Word 2010, the protect settings are not changed.

  • Assume that you create a document that is based on a template in Word 2010. The template contains a linked object, such as a linked Excel chart. When select No in the Do you want to update this document with the data from the linked files dialog box, the linked object is updated unexpectedly.

  • When you use the Application.ActivePrinter VBA code with a printer name without considering the case-sensitivity of the name in Word 2010, you receive the following error message:

    Run-time error '5216':"There is a printer error."

  • You cannot open an embedded Word document that contains a floating embedded OLE object. For example, when you try to open the embedded Word document from an Excel workbook, you receive the following error message:

    Microsoft Excel can't start the application required to open this object. An error occurred and this feature is no longer functioning properly. Would you like to repair this feature now?

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To install this hotfix package, you must have either Microsoft Office 2010 Service Pack 1 (SP1) or Service Pack 2 (SP2) installed. For more information about Office 2010 SP1 and SP2, click the following article numbers to view the articles in the Microsoft Knowledge Base:

2510690 List of all Office 2010 SP1 packages

2687521 List of all Office 2010 SP2 packages

Restart requirement

You do not have to restart the computer after you install this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

File information

This hotfix package may not contain all the files that you must have to fully update a product to the latest build. This hotfix package contains only the files that you must have to resolve the issue that listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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