Devices do not report app usage data in Configuration Manager current branch, version 2010

KB 5001670

Summary

App usage data is stale or unavailable for devices in the Endpoint Analytics portal in the Microsoft Endpoint Manager admin center. This only affects notebook computers that run for multiple days without restarting.
An error resembling the following is recorded in the SensorManagedProvider.log file on affected devices.

Other exception - Value was either too large or too small for an Int32.,    at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
   at System.Convert.ToInt32(String value, IFormatProvider provider)
   at Microsoft.ConfigurationManagement.SensorFramework.SrumUtilHelper.ImportCsvToDataTable[T](String filePath)

Update information for Microsoft Endpoint Configuration Manager, version 2010

An update to resolve this issue is available in the Updates and Servicing node of the Configuration Manager console for environments that completed the tenant attach process and installed the following update rollup.

KB 4600089: Update Rollup for Microsoft Endpoint Configuration Manager current branch, version 2010

Restart information

This update does not require a computer restart but will initiate a site reset after installation.

Update replacement information

This update does not replace any previously released updates.

Additional installation information

After you install this update on a primary site, pre-existing secondary sites must be manually updated. To update a secondary site in the Configuration Manager console, click Administration, click Site Configuration, click Sites, click Recover Secondary Site, and then select the secondary site. The primary site then reinstalls that secondary site by using the updated files. Configurations and settings for the secondary site are not affected by this reinstallation. The new, upgraded, and reinstalled secondary sites under that primary site automatically receive this update.

Run the following SQL Server command on the site database to check whether the update version of a secondary site matches that of its parent primary site:

select dbo.fnGetSecondarySiteCMUpdateStatus ('SiteCode_of_secondary_site')

If the value 1 is returned, the site is up to date, with all the hotfixes applied on its parent primary site.

If the value 0 is returned, the site has not installed all the fixes that are applied to the primary site, and you should use the Recover Secondary Site option to update the secondary site.

File name

File version

File size

Date

Time

Platform

cm2010-client-kb5001670-i386.msp

Not Applicable

8093696

24-Jan-2021

00:00

Not Applicable

cm2010-client-kb5001670-x64.msp

Not Applicable

10149888

24-Jan-2021

00:00

Not Applicable

mcs.msi

Not Applicable

17342464

24-Jan-2021

00:00

Not Applicable

microsoft.configurationmanagement.sensorframework.dll

6.2011.91.3109

193912

24-Jan-2021

00:00

x86

microsoft.configurationmanagement.sensorframework.dll

6.2011.91.3109

193912

24-Jan-2021

00:00

x86

microsoft.configurationmanager.configmgrgatewayclient.dll

6.2011.91.3109

208760

24-Jan-2021

00:00

x64

microsoft.configurationmanager.configmgrgatewayclient.dll

6.2011.91.3109

208760

24-Jan-2021

00:00

x64

microsoft.configurationmanager.serviceconnector.dll

5.0.9040.1048

504712

24-Jan-2021

00:00

x86

mp.msi

Not Applicable

24690688

24-Jan-2021

00:00

Not Applicable

policyagentendpoint.dll

5.00.9040.1048

1796984

24-Jan-2021

00:00

x64

policyagentendpoint.dll

5.00.9040.1048

1325448

24-Jan-2021

00:00

x86

pulldp.msi

Not Applicable

12865536

24-Jan-2021

00:00

Not Applicable

pulldp.msi

Not Applicable

15859712

24-Jan-2021

00:00

Not Applicable

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