EAC has no option to select an archive domain for cloud-based archive in Exchange Server 2019 and 2016

Symptoms

In a multi-tenant hybrid scenario in Microsoft Exchange Server 2019 or Exchange Server 2016, you may need an option to select the remote archive domain or tenant when creating a remote archive, so that the on-prem object is stamped with correct archive domain or tenant. Currently, Exchange Admin Center (EAC) doesn't have an option to select the archive domain. Instead, it selects the target delivery domain (TargetDeliveryDomain) or the initial tenant as the archive domain.

Resolution

To fix this issue, install one of the following updates:

For Exchange Server 2019, install the Cumulative Update 9 for Exchange Server 2019 or a later cumulative update for Exchange Server 2019.

For Exchange Server 2016, install the Cumulative Update 20 for Exchange Server 2016 or a later cumulative update for Exchange Server 2016.

References

Learn about the terminology that Microsoft uses to describe software updates.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×