Error when you call an Excel application object on Windows 8 or Windows Server 2012

Symptoms

When you call a Microsoft Excel application object on a computer that is running Windows 8.1 or Windows Server 2012, an error occurs.

Cause

This problem occurs when the input method editor (IME) generates too many WM_TIMER messages in the message queue of the target application window.

Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Registry information

To enable this fix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

Windows 8 and Windows Server 2012 file information and notesThe global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Ime-japanese-coretipjpnprofile.ptxml

Not applicable

671

20-Sep-2012

01:50

Not applicable

Imjptip.dll

15.0.9200.21247

1,925,120

01-Oct-2014

22:34

x86

For all supported x64-based versions of Windows 8 and Windows Server 2012

File name

File version

File size

Date

Time

Platform

Ime-japanese-coretipjpnprofile.ptxml

Not applicable

671

20-Sep-2012

01:48

Not applicable

Imjptip.dll

15.0.9200.21247

2,243,072

01-Oct-2014

22:35

x64

Imjptip.dll

15.0.9200.21247

1,925,120

01-Oct-2014

22:34

x86

Wow64_ime-japanese-coretipjpnprofile.ptxml

Not applicable

671

20-Sep-2012

01:50

Not applicable

Additional file information for Windows 8 and for Windows Server 2012

Additional files for all supported x86-based versions of Windows 8

File name

Package_1_for_kb3001522~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not applicable

File size

1,877

Date (UTC)

02-Oct-2014

Time (UTC)

21:48

File name

Package_2_for_kb3001522~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not applicable

File size

1,876

Date (UTC)

02-Oct-2014

Time (UTC)

21:48

File name

Package_for_kb3001522_rtm~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not applicable

File size

1,939

Date (UTC)

02-Oct-2014

Time (UTC)

21:48

File name

X86_6198c5f4e261f7aa99f63bd484b83ea9_31bf3856ad364e35_6.2.9200.21250_none_76e8fc707aae2b00.manifest

File version

Not applicable

File size

759

Date (UTC)

02-Oct-2014

Time (UTC)

21:48

File name

X86_microsoft-windows-d..e-coretipjpnprofile_31bf3856ad364e35_6.2.9200.21250_none_df2b0158e86c8d8e.manifest

File version

Not applicable

File size

21,563

Date (UTC)

01-Oct-2014

Time (UTC)

23:14

Additional files for all supported x64-based versions of Windows 8 and Windows Server 2012

File name

Amd64_0f89b7eeef2c6c30b63276b5a42adf85_31bf3856ad364e35_6.2.9200.21250_none_05817f6f86f68612.manifest

File version

Not applicable

File size

1,168

Date (UTC)

02-Oct-2014

Time (UTC)

21:52

File name

Amd64_680c2b5329aabc23ae201b8178e78f19_31bf3856ad364e35_6.2.9200.21250_none_d1ecc73620dab6b7.manifest

File version

Not applicable

File size

763

Date (UTC)

02-Oct-2014

Time (UTC)

21:52

File name

Amd64_d9ea64d28420b1d574e2d26ff76283d0_31bf3856ad364e35_6.2.9200.21250_none_40742cc260607fa7.manifest

File version

Not applicable

File size

763

Date (UTC)

02-Oct-2014

Time (UTC)

21:52

File name

Amd64_microsoft-windows-d..e-coretipjpnprofile_31bf3856ad364e35_6.2.9200.21250_none_3b499cdca0c9fec4.manifest

File version

Not applicable

File size

21,567

Date (UTC)

02-Oct-2014

Time (UTC)

01:02

File name

Package_1_for_kb3001522~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not applicable

File size

2,329

Date (UTC)

02-Oct-2014

Time (UTC)

21:52

File name

Package_2_for_kb3001522~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not applicable

File size

2,335

Date (UTC)

02-Oct-2014

Time (UTC)

21:52

File name

Package_3_for_kb3001522~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not applicable

File size

2,165

Date (UTC)

02-Oct-2014

Time (UTC)

21:52

File name

Package_for_kb3001522_rtm~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not applicable

File size

2,884

Date (UTC)

02-Oct-2014

Time (UTC)

21:52

File name

Wow64_microsoft-windows-d..e-coretipjpnprofile_31bf3856ad364e35_6.2.9200.21250_none_459e472ed52ac0bf.manifest

File version

Not applicable

File size

11,157

Date (UTC)

01-Oct-2014

Time (UTC)

23:05


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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