Symptoms

Consider the following scenario:

  • You configure DirectAccess with the support of Windows 7-based clients on a computer that is running Windows Server 2012 Essentials in a network environment.

  • You set the current certification authority (CA) root certificate to be the trusted root certificate for the DirectAccess client authentication in an Internet Protocol security (IPsec) tunnel.

    Note The CA trusted root certificate is also set on a Windows Server 2012 Essentials-based computer.

  • You try to run the Get-RemoteAccess cmdlet to perform a lookup operation for the CA root certificate during the DirectAccess setup process.

In this scenario, the DirectAccess setup is blocked. Additionally, the cmdlet fails and you receive an error message that resembles the following:

The cmdlet did not run as expected.


Note You also receive the same error message when you open the Remote Access management console after you perform the first two steps.

Cause

This issue occurs because the DirectAccess server does not support lookup operations for the certificate that contain a subject name encoded in the UTF-8 format.

Resolution

Hotfix information

To resolve this issue, install the hotfix on the Windows Server 2012 Essentials-based computer. After you install the hotfix, the DirectAccess server supports lookup operations for the certificate that contain a subject name encoded in the UTF-8 format.

If the DirectAccess client runs Windows 7 after you install the hotfix, then the DirectAccess connections may not work as expected. This issue occurs because the Windows 7-based DirectAccess client does not have inherit support for the certificate in the UTF-8 format. To resolve this issue, install the hotfix that is described in Microsoft Knowledge Base (KB) article 2615847 on the Windows 7-based DirectAccess client. For more information about the hotfix 2615847, click the following article number to view the article in the Microsoft Knowledge Base:

2615847 "ERROR_IPSEC_IKE_CERT_CHAIN_POLICY_MISMATCH" error when you try to start an IPsec connection between two computers that are running Windows 7 or Windows Server 2008 R2
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2012 Essentials.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2012 file information notesImportant Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.20 xxx

    Windows Server 2012

    RTM

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2012

File name

File version

File size

Date

Time

Platform

Ps_daappserverconnection_v1.0.0.cdxml

Not applicable

2,805

02-Jun-2012

14:33

Not applicable

Ps_daappserver_v1.0.0.cdxml

Not applicable

10,042

02-Jun-2012

14:33

Not applicable

Ps_daclientdnsconfiguration_v1.0.0.cdxml

Not applicable

8,443

02-Jun-2012

14:33

Not applicable

Ps_daclient_v1.0.0.cdxml

Not applicable

13,141

02-Jun-2012

14:33

Not applicable

Ps_daentrypointdc_v1.0.0.cdxml

Not applicable

6,235

02-Jun-2012

14:33

Not applicable

Ps_daentrypoint_v1.0.0.cdxml

Not applicable

10,833

02-Jun-2012

14:33

Not applicable

Ps_damgmtserver_v1.0.0.cdxml

Not applicable

6,149

02-Jun-2012

14:33

Not applicable

Ps_damultisite_v1.0.0.cdxml

Not applicable

8,880

02-Jun-2012

14:33

Not applicable

Ps_danetworklocationserver_v1.0.0.cdxml

Not applicable

6,346

02-Jun-2012

14:33

Not applicable

Ps_daotpauthentication_v1.0.0.cdxml

Not applicable

9,822

02-Jun-2012

14:33

Not applicable

Ps_daserver_v1.0.0.cdxml

Not applicable

12,508

02-Jun-2012

14:33

Not applicable

Ps_remoteaccessaccounting_v1.0.0.cdxml

Not applicable

7,443

02-Jun-2012

14:33

Not applicable

Ps_remoteaccessconnectionstatisticssummary_v1.0.0.cdxml

Not applicable

3,117

02-Jun-2012

14:33

Not applicable

Ps_remoteaccessconnectionstatistics_v1.0.0.cdxml

Not applicable

3,423

02-Jun-2012

14:33

Not applicable

Ps_remoteaccesshealth_v1.0.0.cdxml

Not applicable

3,672

02-Jun-2012

14:33

Not applicable

Ps_remoteaccessinboxaccountingstore_v1.0.0.cdxml

Not applicable

4,367

02-Jun-2012

14:33

Not applicable

Ps_remoteaccessloadbalancernode_v1.0.0.cdxml

Not applicable

5,329

02-Jun-2012

14:33

Not applicable

Ps_remoteaccessloadbalancer_v1.0.0.cdxml

Not applicable

8,910

02-Jun-2012

14:33

Not applicable

Ps_remoteaccessradius_v1.0.0.cdxml

Not applicable

14,910

02-Jun-2012

14:33

Not applicable

Ps_remoteaccessuseractivity_v1.0.0.cdxml

Not applicable

5,547

02-Jun-2012

14:33

Not applicable

Ps_remoteaccess_v1.0.0.cdxml

Not applicable

17,752

02-Jun-2012

14:33

Not applicable

Ps_vpnauthprotocol_v1.0.0.cdxml

Not applicable

4,319

02-Jun-2012

14:33

Not applicable

Ps_vpnauthtype_v1.0.0.cdxml

Not applicable

4,889

02-Jun-2012

14:33

Not applicable

Ps_vpnipaddressassignment_v1.0.0.cdxml

Not applicable

5,012

02-Jun-2012

14:33

Not applicable

Ps_vpnipaddressrange_v1.0.0.cdxml

Not applicable

4,098

02-Jun-2012

14:33

Not applicable

Ps_vpns2sinterfacestatistics_v1.0.0.cdxml

Not applicable

2,698

02-Jun-2012

14:33

Not applicable

Ps_vpns2sinterface_v1.0.0.cdxml

Not applicable

54,839

02-Jun-2012

14:33

Not applicable

Ps_vpnserveripsecconfiguration_v1.0.0.cdxml

Not applicable

12,573

02-Jun-2012

14:33

Not applicable

Ps_vpnuser_v1.0.0.cdxml

Not applicable

3,491

02-Jun-2012

14:33

Not applicable

Ramgmtpsprovider.dll

6.2.9200.20588

5,758,976

18-Dec-2012

23:59

x64

Ramgmtpsprovider.format.ps1xml

Not applicable

154,330

02-Jun-2012

14:33

Not applicable

Ramgmtpsprovider.mof

Not applicable

127,478

02-Jun-2012

14:33

Not applicable

Ramgmtpsprovider.types.ps1xml

Not applicable

149,809

02-Jun-2012

14:33

Not applicable

Ramgmtpsprovider_uninstall.mof

Not applicable

10,326

02-Jun-2012

14:33

Not applicable

Remoteaccess.psd1

Not applicable

3,756

02-Jun-2012

14:33

Not applicable

Ps_daappserverconnection_v1.0.0.cdxml

Not applicable

2,805

06-Jul-2012

19:56

Not applicable

Ps_daappserver_v1.0.0.cdxml

Not applicable

10,042

06-Jul-2012

19:56

Not applicable

Ps_daclientdnsconfiguration_v1.0.0.cdxml

Not applicable

8,443

06-Jul-2012

19:56

Not applicable

Ps_daclient_v1.0.0.cdxml

Not applicable

13,141

06-Jul-2012

19:56

Not applicable

Ps_daentrypointdc_v1.0.0.cdxml

Not applicable

6,235

06-Jul-2012

19:56

Not applicable

Ps_daentrypoint_v1.0.0.cdxml

Not applicable

10,833

06-Jul-2012

19:56

Not applicable

Ps_damgmtserver_v1.0.0.cdxml

Not applicable

6,149

06-Jul-2012

19:56

Not applicable

Ps_damultisite_v1.0.0.cdxml

Not applicable

8,880

06-Jul-2012

19:56

Not applicable

Ps_danetworklocationserver_v1.0.0.cdxml

Not applicable

6,346

06-Jul-2012

19:56

Not applicable

Ps_daotpauthentication_v1.0.0.cdxml

Not applicable

9,822

06-Jul-2012

19:56

Not applicable

Ps_daserver_v1.0.0.cdxml

Not applicable

12,508

06-Jul-2012

19:56

Not applicable

Ps_remoteaccessaccounting_v1.0.0.cdxml

Not applicable

7,443

06-Jul-2012

19:56

Not applicable

Ps_remoteaccessconnectionstatisticssummary_v1.0.0.cdxml

Not applicable

3,117

06-Jul-2012

19:56

Not applicable

Ps_remoteaccessconnectionstatistics_v1.0.0.cdxml

Not applicable

3,423

06-Jul-2012

19:56

Not applicable

Ps_remoteaccesshealth_v1.0.0.cdxml

Not applicable

3,672

06-Jul-2012

19:56

Not applicable

Ps_remoteaccessinboxaccountingstore_v1.0.0.cdxml

Not applicable

4,367

06-Jul-2012

19:56

Not applicable

Ps_remoteaccessloadbalancernode_v1.0.0.cdxml

Not applicable

5,329

06-Jul-2012

19:56

Not applicable

Ps_remoteaccessloadbalancer_v1.0.0.cdxml

Not applicable

8,910

06-Jul-2012

19:56

Not applicable

Ps_remoteaccessradius_v1.0.0.cdxml

Not applicable

14,910

06-Jul-2012

19:56

Not applicable

Ps_remoteaccessuseractivity_v1.0.0.cdxml

Not applicable

5,547

06-Jul-2012

19:56

Not applicable

Ps_remoteaccess_v1.0.0.cdxml

Not applicable

17,752

06-Jul-2012

19:56

Not applicable

Ps_vpnauthprotocol_v1.0.0.cdxml

Not applicable

4,319

06-Jul-2012

19:56

Not applicable

Ps_vpnauthtype_v1.0.0.cdxml

Not applicable

4,889

06-Jul-2012

19:56

Not applicable

Ps_vpnipaddressassignment_v1.0.0.cdxml

Not applicable

5,012

06-Jul-2012

19:56

Not applicable

Ps_vpnipaddressrange_v1.0.0.cdxml

Not applicable

4,098

06-Jul-2012

19:56

Not applicable

Ps_vpns2sinterfacestatistics_v1.0.0.cdxml

Not applicable

2,698

06-Jul-2012

19:56

Not applicable

Ps_vpns2sinterface_v1.0.0.cdxml

Not applicable

54,839

06-Jul-2012

19:56

Not applicable

Ps_vpnserveripsecconfiguration_v1.0.0.cdxml

Not applicable

12,573

06-Jul-2012

19:56

Not applicable

Ps_vpnuser_v1.0.0.cdxml

Not applicable

3,491

06-Jul-2012

19:56

Not applicable

Ramgmtpsprovider.format.ps1xml

Not applicable

154,330

06-Jul-2012

19:56

Not applicable

Ramgmtpsprovider.types.ps1xml

Not applicable

149,809

06-Jul-2012

19:56

Not applicable

Remoteaccess.psd1

Not applicable

3,756

06-Jul-2012

19:56

Not applicable




Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about DirectAccess, go to the following Microsoft website:

General information about remote access For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2012

File name

Amd64_3784a5d5c733f3e74e01a2a29daaebc6_31bf3856ad364e35_6.2.9200.20588_none_ffc12daeef2c4c7c.manifest

File version

Not applicable

File size

1,068

Date (UTC)

19-Dec-2012

Time (UTC)

13:11

Platform

Not applicable

File name

Amd64_microsoft-windows-ra-mgmt-wmiv2provider_31bf3856ad364e35_6.2.9200.20588_none_99b75a4fa1060b32.manifest

File version

Not applicable

File size

102,310

Date (UTC)

19-Dec-2012

Time (UTC)

02:59

Platform

Not applicable

File name

Wow64_microsoft-windows-ra-mgmt-wmiv2provider_31bf3856ad364e35_6.2.9200.20588_none_a40c04a1d566cd2d.manifest

File version

Not applicable

File size

99,064

Date (UTC)

19-Dec-2012

Time (UTC)

01:07

Platform

Not applicable


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