Explorer.exe crashes repeatedly when you try to log on to a remote desktop in Windows 8.1 or Windows Server 2012 R2 - Microsoft Support

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Applies To

Windows Server 2012 R2 Datacenter Windows Server 2012 R2 Standard Windows Server 2012 R2 Essentials Windows Server 2012 R2 Foundation

Symptoms

This issue may occur if you disable the "Restrict Remote Desktop Services users to a single Remote Desktop Services session" policy and log on to multiple remote desktop sessions that are connected to the same Windows Server 2012 R2 RDS server.

Resolution

To fix this issue, install May 2016 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

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