FIX: A custom property in a category of a virtual catalog is not updated when you perform an incremental catalog import in a Commerce Server environment

Symptoms

Consider the following scenario:

  • In a Microsoft Commerce Server 2009 or Microsoft Commerce Server 2007 environment, you have a custom property in a category of a virtual catalog.

  • You perform an incremental catalog import to update the custom property of a catalog item in Catalog Manager.

In this scenario, the custom property is not updated.

Note The custom property is updated only when you perform a Replace import type catalog import.

Resolution

To resolve this problem, apply the hotfix that is now available for Microsoft Commerce Server 2009 and Microsoft Commerce Server 2007.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Commerce Server 2009 or Commerce Server 2007 Service Pack 2 (SP2) installed.

Restart information

You do not have to restart the computer after you apply this hotfix. However, you must do the following:

  • Restart Internet Information Services (IIS) after you apply this hotfix. To restart IIS, open a Command Prompt window, type the following command, and then press ENTER:

    iisreset /restartNoteNote This command stops all IIS services that are running, and then restarts them.

  • Restart the Catalog Import Host COM+ application from the Component Management Console.

Replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For Commerce Server 2007

File name

File version

File size

Date

Time

Platform

Microsoft.catalogserver.dll

6.0.4109.66

751,472

18-Jul-2011

12:30

x86

For Commerce Server 2009 RTM

File name

File version

File size

Date

Time

Platform

Cs2009hotfixhelper.exe

6.0.4171.51

12,136

27-Jul-2011

09:28

x86

Microsoft.catalogserver.dll

6.0.4171.51

763,760

27-Jul-2011

09:28

x86

Microsoft.commerceserver.runtime.dll

6.0.4171.51

849,792

27-Jul-2011

09:28

x86

Microsoft.commerceserver.catalog.dll

6.0.4171.51

960,384

27-Jul-2011

08:22

x86

For Commerce Server 2009 Template Pack for SharePoint 2010

File name

File version

File size

Date

Time

Platform

Cspatchhelper.exe

6.0.4171.517

16,224

27-Jul-2011

11:31

x86

Microsoft.catalogserver.dll

6.0.4171.517

763,760

27-Jul-2011

11:31

x86

Microsoft.commerceserver.runtime.dll

6.0.4171.517

849,792

27-Jul-2011

11:31

x86

Microsoft.commerceserver.catalog.dll

6.0.4171.517

960,384

27-Jul-2011

11:02

x86

Note Because of file dependencies, the most recent fix that contains these files may also contain additional files.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

The fix for this issue was first released in Microsoft Commerce Server 2009 R2 Service Pack 1 (SP1). For more information about how to obtain this package, click the following article number to go to the article in the Microsoft Knowledge Base:

2634612 List of the bugs that are fixed in Commerce Server 2009 R2 Service Pack 1

Issues that are fixed in Microsoft Commerce Server 2009 R2 SP1

2582383 FIX: A custom property in a category of a virtual catalog is not updated when you perform an incremental catalog import in a Commerce Server environment.

2724950 FIX: Search errors when you use Catalog Manager or the Catalog Search API to perform a search in Commerce Server 2009 R2

2549477 FIX: Incremental catalog import does not update the OriginalPrice field in Commerce Server 2007 or in Commerce Server 2009

2556002 FIX: Memory usage of the W3wp.exe process increases when the CreateFromCache method of the DiscountItemCollection class displays discount information on a Commerce Server 2007 site or on a Commerce Server 2009 site

2560931 FIX: Empty HttpContext.Current.User.Identity.Name value in unnecessary SQL queries to the Profiles database in Commerce Server 2007 or in Commerce Server 2009

932395 How to update Commerce Server 2007, Commerce Server 2009, and Commerce Server 2009 R2 for the changes to daylight saving time

2591497 FIX: Memory leak in the Staging service when the Staging API is frequently used to edit or query a staging project in Commerce Server

2618435 FIX: Incomplete search results when you search non-English content on a Commerce Server 2009 website if you use the Search Results Web Part

2616515 FIX: Slow performance if metadata has many property definitions in Commerce Server 2009 or in Commerce Server 2009 R2

2585164 FIX: Profiles System holds only 42 addresses in Commerce Server

2794847 Product does not meet the inventory filtering criteria

2751382 FIX: Category search results are not sorted by rank in Commerce Server 2009 R2

2716393 Security update for Commerce Server 2009 R2: August 14, 2012

2729945 FIX: SQL Server column limit is reached when you enable or disable the Full Text Searchable option in Commerce Server 2009 or in Commerce Server 2009 R2

2692502 FIX: Products from a catalog XML file that is missing carriage returns are not imported in Commerce Server 2009 R2

2677435 FIX: An update is available that enables the installation of Commerce Server 2009 R2 to work with Microsoft Anti-Cross Site Scripting Library v4.2.1

2673220 FIX: "Timeout expired" error message when you import a product catalog XML file in Commerce Server 2009

266766 FIX: Temporary stored procedures in SA-owned databases may bypass permission checks when you run stored procedures

2658676 Security update for Microsoft Commerce Server 2009 R2: April 10, 2012

2658261 FIX: Deadlocks occur on an instance of SQL Server that hosts a Commerce Server 2009 transactions database

2639091 FIX: Authorization checks are bypassed when an application calls the InternalProcessRequest method in Commerce Server 2009 R2

976555 You receive an error message when you log on to or log off from a Commerce Server 2007 SP2 site

2812236 Virtual catalogs do not inherit LongText Property Definition edits

Additional information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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