Symptoms
Consider the following scenario. An .msi file tries to install many policy files on a computer. The computer has the Microsoft .NET Framework 2.0 installed. In this scenario, the installation may fail with error 1935. Additionally, you may notice information that resembles the following in the log file: MSI (c) (F0:64) [15:54:57:881]: MsiProvideComponentFromDescriptor is returning: 87
Error 1935.An error occurred during the installation of assembly component {39A6D0E2-956C-4608-A4B3-AA22FDBDEF49}. HRESULT: 0x80070008. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: policy.8.0.Act.Framework.DataExchange,Version="10.1.199.0",ProcessorArchitecture="MSIL",PublicKeyToken="EBF6B2FF4D0A08AA",Culture="neutral",FileVersion="10.1.199.0"
MSI (s) (84:64) [15:55:51:763]: Product: ACT! by Sage Premium 2008 (10.0) -- Error 1935.An error occurred during the installation of assembly component {39A6D0E2-956C-4608-A4B3-AA22FDBDEF49}. HRESULT: 0x80070008. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: policy.8.0.Act.Framework.DataExchange,Version="10.1.199.0",ProcessorArchitecture="MSIL",PublicKeyToken="EBF6B2FF4D0A08AA",Culture="neutral",FileVersion="10.1.199.0"
Action ended 15:55:51: InstallFinalize. Return value 3.
Cause
This problem occurs because of a registry handles leak. The leak causes an out of resource exception. Therefore, the installation fails.
Resolution
Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
You must have the .NET Framework 2.0 or the .NET Framework 2.0 Service Pack 1 (SP1) installed to apply this hotfix.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
The .NET Framework 2.0, x86-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Cordacwks.dll | 2.0.50727.983 | 802,816 | 15-Jan-2008 | 12:01 | x86 |
| Mscorjit.dll | 2.0.50727.983 | 326,656 | 15-Jan-2008 | 12:01 | x86 |
| Mscorlib.dll | 2.0.50727.983 | 4,321,280 | 15-Jan-2008 | 12:01 | x86 |
| Mscorpe.dll | 2.0.50727.983 | 102,912 | 15-Jan-2008 | 12:01 | x86 |
| Mscorwks.dll | 2.0.50727.983 | 5,635,072 | 15-Jan-2008 | 12:01 | x86 |
| Normalization.dll | 2.0.50727.983 | 15,360 | 15-Jan-2008 | 12:01 | x86 |
| Peverify.dll | 2.0.50727.983 | 136,192 | 15-Jan-2008 | 12:01 | x86 |
| Sos.dll | 2.0.50727.983 | 382,464 | 15-Jan-2008 | 12:01 | x86 |
| Vsavb7rt.dll | 8.0.50727.983 | 1,330,688 | 15-Jan-2008 | 12:00 | x86 |
The .NET Framework 2.0, Itanium architecture versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Cordacwks.dll | 2.0.50727.983 | 2,719,232 | 14-Jan-2008 | 20:03 | IA-64 |
| Cordacwks.dll | 2.0.50727.983 | 802,816 | 15-Jan-2008 | 12:01 | x86 |
| Mscorjit.dll | 2.0.50727.983 | 2,707,968 | 14-Jan-2008 | 20:01 | IA-64 |
| Mscorjit.dll | 2.0.50727.983 | 326,656 | 15-Jan-2008 | 12:01 | x86 |
| Mscorlib.dll | 2.0.50727.983 | 4,321,280 | 15-Jan-2008 | 12:01 | x86 |
| Mscorlib.dll | 2.0.50727.983 | 3,960,832 | 15-Jan-2008 | 01:14 | IA-64 |
| Mscorpe.dll | 2.0.50727.983 | 312,832 | 14-Jan-2008 | 19:55 | IA-64 |
| Mscorpe.dll | 2.0.50727.983 | 102,912 | 15-Jan-2008 | 12:01 | x86 |
| Mscorpjt.dll | 2.0.50727.983 | 3,502,080 | 14-Jan-2008 | 20:02 | IA-64 |
| Mscorwks.dll | 2.0.50727.983 | 21,306,368 | 14-Jan-2008 | 19:59 | IA-64 |
| Mscorwks.dll | 2.0.50727.983 | 5,635,072 | 15-Jan-2008 | 12:01 | x86 |
| Normalization.dll | 2.0.50727.983 | 44,032 | 14-Jan-2008 | 20:00 | IA-64 |
| Normalization.dll | 2.0.50727.983 | 15,360 | 15-Jan-2008 | 12:01 | x86 |
| Peverify.dll | 2.0.50727.983 | 383,488 | 14-Jan-2008 | 20:02 | IA-64 |
| Peverify.dll | 2.0.50727.983 | 136,192 | 15-Jan-2008 | 12:01 | x86 |
| Sos.dll | 2.0.50727.983 | 862,720 | 14-Jan-2008 | 20:12 | IA-64 |
| Sos.dll | 2.0.50727.983 | 382,464 | 15-Jan-2008 | 12:01 | x86 |
| Vsavb7rt.dll | 8.0.50727.983 | 1,330,688 | 15-Jan-2008 | 12:00 | x86 |
The .NET Framework 2.0, x64-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Cordacwks.dll | 2.0.50727.983 | 1,597,440 | 14-Jan-2008 | 20:41 | x64 |
| Cordacwks.dll | 2.0.50727.983 | 802,816 | 15-Jan-2008 | 12:01 | x86 |
| Mscorjit.dll | 2.0.50727.983 | 1,588,736 | 14-Jan-2008 | 20:40 | x64 |
| Mscorjit.dll | 2.0.50727.983 | 326,656 | 15-Jan-2008 | 12:01 | x86 |
| Mscorlib.dll | 2.0.50727.983 | 4,321,280 | 15-Jan-2008 | 12:01 | x86 |
| Mscorlib.dll | 2.0.50727.983 | 3,960,832 | 15-Jan-2008 | 00:21 | x64 |
| Mscorpe.dll | 2.0.50727.983 | 157,184 | 14-Jan-2008 | 20:34 | x64 |
| Mscorpe.dll | 2.0.50727.983 | 102,912 | 15-Jan-2008 | 12:01 | x86 |
| Mscorpjt.dll | 2.0.50727.983 | 2,005,504 | 14-Jan-2008 | 20:40 | x64 |
| Mscorwks.dll | 2.0.50727.983 | 10,326,528 | 14-Jan-2008 | 20:38 | x64 |
| Mscorwks.dll | 2.0.50727.983 | 5,635,072 | 15-Jan-2008 | 12:01 | x86 |
| Normalization.dll | 2.0.50727.983 | 18,432 | 14-Jan-2008 | 20:39 | x64 |
| Normalization.dll | 2.0.50727.983 | 15,360 | 15-Jan-2008 | 12:01 | x86 |
| Peverify.dll | 2.0.50727.983 | 205,824 | 14-Jan-2008 | 20:40 | x64 |
| Peverify.dll | 2.0.50727.983 | 136,192 | 15-Jan-2008 | 12:01 | x86 |
| Sos.dll | 2.0.50727.983 | 480,768 | 14-Jan-2008 | 20:48 | x64 |
| Sos.dll | 2.0.50727.983 | 382,464 | 15-Jan-2008 | 12:01 | x86 |
| Vsavb7rt.dll | 8.0.50727.983 | 1,330,688 | 15-Jan-2008 | 12:00 | x86 |
The .NET Framework 2.0 SP1, x86-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Cordacwks.dll | 2.0.50727.1820 | 822,280 | 18-Mar-2008 | 04:03 | x86 |
| Mscorlib.dll | 2.0.50727.1820 | 4,345,856 | 18-Mar-2008 | 04:03 | x86 |
| Mscorwks.dll | 2.0.50727.1820 | 5,852,672 | 18-Mar-2008 | 04:02 | x86 |
The .NET Framework 2.0 SP1, Itanium architecture versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Cordacwks.dll | 2.0.50727.1820 | 2,769,416 | 18-Mar-2008 | 00:15 | IA-64 |
| Cordacwks.dll | 2.0.50727.1820 | 822,280 | 18-Mar-2008 | 04:03 | x86 |
| Mscorlib.dll | 2.0.50727.1820 | 3,997,696 | 18-Mar-2008 | 00:15 | IA-64 |
| Mscorlib.dll | 2.0.50727.1820 | 4,345,856 | 18-Mar-2008 | 04:03 | x86 |
| Mscorwks.dll | 2.0.50727.1820 | 21,693,952 | 18-Mar-2008 | 00:15 | IA-64 |
| Mscorwks.dll | 2.0.50727.1820 | 5,852,672 | 18-Mar-2008 | 04:02 | x86 |
The .NET Framework 2.0 SP1, x64-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Cordacwks.dll | 2.0.50727.1820 | 1,652,744 | 17-Mar-2008 | 22:28 | x64 |
| Cordacwks.dll | 2.0.50727.1820 | 822,280 | 18-Mar-2008 | 04:03 | x86 |
| Mscorlib.dll | 2.0.50727.1820 | 4,345,856 | 17-Mar-2008 | 22:28 | x64 |
| Mscorlib.dll | 2.0.50727.1820 | 4,345,856 | 18-Mar-2008 | 04:03 | x86 |
| Mscorwks.dll | 2.0.50727.1820 | 10,493,952 | 17-Mar-2008 | 22:28 | x64 |
| Mscorwks.dll | 2.0.50727.1820 | 5,852,672 | 18-Mar-2008 | 04:02 | x86 |
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates