Important: The information in this article applies to Clipchamp for personal accounts. To learn how to access Clipchamp for work accounts instead, see this FAQ.
Clipchamp is a Microsoft product, and all users of Clipchamp will require a Microsoft account to log in.
Connect Clipchamp for personal accounts with your personal or family Microsoft account today for a seamless experience while using Clipchamp alongside other Microsoft offerings like OneDrive.
For existing Clipchamp users using a non-Microsoft account login, connect your personal or family Microsoft account for access to paid subscriptions. Existing Clipchamp users will only be able to upgrade to the Essentials plan after switching to a Microsoft account.
1. On your Clipchamp homepage, click on your profile icon in the top right corner.
2. Under Connected accounts, click on Connect personal Microsoft account.
Log into your Microsoft account and follow the on-screen prompts.
3. Sign in to your Microsoft account.
Using an email, phone, or Skype, sign in to your Microsoft account, or click on the sign-in options.
I don't have a Microsoft account. What do I do?
No problem if you don't have a Microsoft account, simply create one for free. Click on the Sign-inoptions to create a new account now.
If you have trouble connecting your Microsoft ID to your Clipchamp account, here are some tips to fix the issue:
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Make sure you're trying to connect a personal or family Microsoft account because this action can’t be performed with a work or school account.
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Ask our customer support team. They are always happy to assist.
How to merge Clipchamp accounts
If you have an new or existing Clipchamp account with a Microsoft ID, you can merge another Clipchamp account with it.
1. Sign into Clipchamp with your Microsoft ID
Sign into Clipchamp with your Microsoft ID. Go to the Profile page under Settings as demonstrated above.
2. Select Merge Clipchamp accounts on profile settings
On your profile settings page, click on Merge Clipchamp accounts.
3. Select the sign in method you use on your other Clipchamp account
4. Follow the prompts to sign in to your other Clipchamp account
If this step succeeds, you will see that your other Clipchamp account is now connected.
Understanding problems when merging Clipchamp accounts
The account you're trying to link isn't associated with an existing Clipchamp account
If you are logged into Clipchamp with your Microsoft ID, you can only connect existing Clipchamp accounts. For example, if you choose a Google account that is not associated with any Clipchamp account, you will see an error like this one:
You cannot merge a Microsoft account with another Microsoft account
If you try to merge a Clipchamp account that is already associated with a different Microsoft account, the merge will not be allowed, and you'll see an error like this one:
This sign in method is already associated with your account
If you try to link a sign-in method that is already associated with your Clipchamp account, you will see this error. An example is if you tried to link a Google account that is already associated with your Clipchamp account.
Still, having trouble? Get in touch with us by sending a message through the chat widget in the bottom right-hand corner of Clipchamp.
Note: If you're using a Windows device, check out this article instead.
