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Symptoms

Consider the following scenario:

  • You have a computer that is running Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2.

  • You type hiragana characters in the Search pane by using Microsoft Input Method Editor (IME) in Japanese.

  • You try to convert the hiragana characters to kanji characters by tapping on the candidate that is under the Japanese IME.

In this scenario, when you select the candidate by using touch in the Japanese IME, you cannot select the candidate correctly.

Resolution

To resolve this issue, install update rollup 2967917. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:

2967917 July 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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