IP-HTTPS connections disconnect if the network status is changed on a computer that is running Windows 7 or Windows Server 2008 R2

Symptoms

You use IP-over-HTTPS (IP-HTTPS) connections on a computer that is running Windows 7 or Windows Server 2008 R2. In this situation, the IP-HTTPS connections disconnect and then reconnect if the network status is changed.

Note This issue causes additional connect and reconnect sessions, which causes additional traffic network traffic.

Resolution

After you apply this hotfix, additional traffic is reduced.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem that is described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not exist, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows 7

  • Windows 7 with Service Pack 1 (SP1)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 with Service Pack 1 (SP1)

For more information about how to obtain a Windows 7 service pack or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932

Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system to which each hotfix applies.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.1.760
    0.
    16xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    GDR

    6.1.760
    0.
    20xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    LDR

    6.1.760
    1.
    21xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are very important to maintaining the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Iphlpsvc.dll

6.1.7600.20966

499,712

13-May-2011

04:40

x86

Iphlpsvcmigplugin.dll

6.1.7600.16385

51,200

14-Jul-2009

01:15

x86

Iphlpsvc.dll

6.1.7601.21727

500,736

13-May-2011

05:49

x86

Iphlpsvcmigplugin.dll

6.1.7600.16385

51,200

14-Jul-2009

01:15

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Iphlpsvc.dll

6.1.7600.20966

569,344

13-May-2011

05:27

x64

Iphlpsvcmigplugin.dll

6.1.7600.16385

60,416

14-Jul-2009

01:41

x64

Iphlpsvc.dll

6.1.7601.21727

570,368

13-May-2011

05:23

x64

Iphlpsvcmigplugin.dll

6.1.7600.16385

60,416

14-Jul-2009

01:41

x64

Iphlpsvcmigplugin.dll

6.1.7600.20966

51,200

13-May-2011

04:40

x86

Iphlpsvcmigplugin.dll

6.1.7601.21727

51,200

13-May-2011

05:49

x86

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Iphlpsvc.dll

6.1.7600.20966

980,480

13-May-2011

04:34

IA-64

Iphlpsvcmigplugin.dll

6.1.7600.16385

133,632

14-Jul-2009

01:46

IA-64

Iphlpsvc.dll

6.1.7601.21727

982,016

13-May-2011

04:26

IA-64

Iphlpsvcmigplugin.dll

6.1.7600.16385

133,632

14-Jul-2009

01:46

IA-64

Iphlpsvcmigplugin.dll

6.1.7600.20966

51,200

13-May-2011

04:40

x86

Iphlpsvcmigplugin.dll

6.1.7601.21727

51,200

13-May-2011

05:49

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684

Description of the standard terminology that is used to describe Microsoft software updates

For more information about IP over HTTPS (IP-HTTPS) tunneling protocol, visit the following Microsoft TechNet website:

IP over HTTPS (IP-HTTPS) Tunneling Protocol Specification

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

X86_1253deadc1afc65099ad0eaf1fe8e202_31bf3856ad364e35_6.1.7600.20966_none_324914da5d93d904.manifest

File version

Not applicable

File size

716

Date (UTC)

13-May-2011

Time (UTC)

08:37

Platform

Not applicable

File name

X86_4f257df76ea9449b3faad668262237e3_31bf3856ad364e35_6.1.7601.21727_none_d40b9ce2a3e2ab3f.manifest

File version

Not applicable

File size

716

Date (UTC)

13-May-2011

Time (UTC)

08:37

Platform

Not applicable

File name

X86_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7600.20966_none_1259af60f6ba7419.manifest

File version

Not applicable

File size

131,037

Date (UTC)

13-May-2011

Time (UTC)

08:41

Platform

Not applicable

File name

X86_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7601.21727_none_146c4c60f3bf8998.manifest

File version

Not applicable

File size

131,037

Date (UTC)

13-May-2011

Time (UTC)

08:41

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_04ce7165cd69d00782783a180ce4b25d_31bf3856ad364e35_6.1.7600.20966_none_5800fcd00846a07d.manifest

File version

Not applicable

File size

1,082

Date (UTC)

13-May-2011

Time (UTC)

08:37

Platform

Not applicable

File name

Amd64_b785c82e4d68b785575d04be3c858354_31bf3856ad364e35_6.1.7600.20966_none_f9545b34f54238f5.manifest

File version

Not applicable

File size

720

Date (UTC)

13-May-2011

Time (UTC)

08:37

Platform

Not applicable

File name

Amd64_be54f1e96d77f5c81e6ce368a3baf6c4_31bf3856ad364e35_6.1.7600.20966_none_de007ead6da01076.manifest

File version

Not applicable

File size

720

Date (UTC)

13-May-2011

Time (UTC)

08:37

Platform

Not applicable

File name

Amd64_bf7c5c6fa43f4d58859e759a876fd13c_31bf3856ad364e35_6.1.7601.21727_none_7faf05128d5add31.manifest

File version

Not applicable

File size

1,082

Date (UTC)

13-May-2011

Time (UTC)

08:37

Platform

Not applicable

File name

Amd64_cde274cc804b80cab4680fd7d9aeee0b_31bf3856ad364e35_6.1.7601.21727_none_83e3d550d29ed6d8.manifest

File version

Not applicable

File size

720

Date (UTC)

13-May-2011

Time (UTC)

08:37

Platform

Not applicable

File name

Amd64_dad32186d015b36d392244fc8ac760af_31bf3856ad364e35_6.1.7601.21727_none_90deaf03722b458c.manifest

File version

Not applicable

File size

720

Date (UTC)

13-May-2011

Time (UTC)

08:37

Platform

Not applicable

File name

Amd64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7600.20966_none_6e784ae4af17e54f.manifest

File version

Not applicable

File size

131,043

Date (UTC)

13-May-2011

Time (UTC)

08:44

Platform

Not applicable

File name

Amd64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7601.21727_none_708ae7e4ac1cface.manifest

File version

Not applicable

File size

131,043

Date (UTC)

13-May-2011

Time (UTC)

08:44

Platform

Not applicable

File name

Wow64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7600.20966_none_78ccf536e378a74a.manifest

File version

Not applicable

File size

123,749

Date (UTC)

13-May-2011

Time (UTC)

04:59

Platform

Not applicable

File name

Wow64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7601.21727_none_7adf9236e07dbcc9.manifest

File version

Not applicable

File size

123,749

Date (UTC)

13-May-2011

Time (UTC)

06:07

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_9599014fc2444898ec90e6a983849905_31bf3856ad364e35_6.1.7600.20966_none_69d457f077d02b0f.manifest

File version

Not applicable

File size

718

Date (UTC)

13-May-2011

Time (UTC)

08:37

Platform

Not applicable

File name

Ia64_ba7b06c6ad6290f21a6bb73c8f939e0b_31bf3856ad364e35_6.1.7601.21727_none_e4420cce66f1121b.manifest

File version

Not applicable

File size

718

Date (UTC)

13-May-2011

Time (UTC)

08:37

Platform

Not applicable

File name

Ia64_be54f1e96d77f5c81e6ce368a3baf6c4_31bf3856ad364e35_6.1.7600.20966_none_81e3871fb540a83c.manifest

File version

Not applicable

File size

719

Date (UTC)

13-May-2011

Time (UTC)

08:37

Platform

Not applicable

File name

Ia64_dad32186d015b36d392244fc8ac760af_31bf3856ad364e35_6.1.7601.21727_none_34c1b775b9cbdd52.manifest

File version

Not applicable

File size

719

Date (UTC)

13-May-2011

Time (UTC)

08:37

Platform

Not applicable

File name

Ia64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7600.20966_none_125b5356f6b87d15.manifest

File version

Not applicable

File size

131,040

Date (UTC)

13-May-2011

Time (UTC)

08:37

Platform

Not applicable

File name

Ia64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7601.21727_none_146df056f3bd9294.manifest

File version

Not applicable

File size

131,040

Date (UTC)

13-May-2011

Time (UTC)

08:37

Platform

Not applicable

File name

Wow64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7600.20966_none_78ccf536e378a74a.manifest

File version

Not applicable

File size

123,749

Date (UTC)

13-May-2011

Time (UTC)

04:59

Platform

Not applicable

File name

Wow64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7601.21727_none_7adf9236e07dbcc9.manifest

File version

Not applicable

File size

123,749

Date (UTC)

13-May-2011

Time (UTC)

06:07

Platform

Not applicable

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