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Symptoms

 

You encounter one of the following issues when you connect a storage device that is controlled by the Microsoft Multipath I/O (MPIO) feature to a Windows Server 2008 R2-based computer.

Issue 1
Assume that you set the MPIO feature to fail over mode. Then, an application performs I/O operations on one of the standby paths. When a different standby path fails and then is restored, the MPIO feature does not log any events in the event log.

Issue 2
Assume that you set the MPIO feature to round-robin mode. When a standby path fails and then is restored, the MPIO feature only logs an event for the restore operation in the event log.

Note When a standby path fails, two events are logged in the event log. One event is logged when the failure occurs and the other event is logged when the standby path is restored.

Cause


This issue occurs because the MPIO feature does not log an event when a standby path fails because of a Plug and Play (PnP) event.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2008 R2 Service Pack 1 (SP1). For more information about how to obtain a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hsotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2008 R2 file information notes

Important To request the hotfix package that applies to Windows Server 2008 R2, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760 1.21xxx

    Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Mpio.sys

6.1.7601.21953

158,064

29-Mar-2012

19:32

x64

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Mpio.sys

6.1.7601.21953

358,256

29-Mar-2012

4:24

IA-64

 

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2

File name

Amd64_004b1094e82670fbae4fd192bc618ebf_31bf3856ad364e35_6.1.7601.21953_none_1a5242c0b33dab67.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_00a5164a7c1b9071bf09d3b33ca25768_31bf3856ad364e35_6.1.7601.21953_none_7f91bfd2a2f0be48.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_035eb28b4f23207fac815c1b927d3bd7_31bf3856ad364e35_6.1.7601.21953_none_fc9a0bf4474e7319.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_04b2b280317e0705ef5b66326c5665a9_31bf3856ad364e35_6.1.7601.21953_none_9b2386c1eacb6dce.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_0b6c4d625b88ec287db6dc35a23b4a57_31bf3856ad364e35_6.1.7601.21953_none_073fca9f08b067a3.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_0cfd2685cbc3824eef7f74f4f98ca462_31bf3856ad364e35_6.1.7601.21953_none_db539d470104efa0.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_127a2057c60ca5ded2a6e44f7fccde69_31bf3856ad364e35_6.1.7601.21953_none_739d256a46caa847.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_12984a5c43f048cb855e549cdd9ef6e6_31bf3856ad364e35_6.1.7601.21953_none_00965fdb5734dd86.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_14ba63a678b3da57be1570112ef305ed_31bf3856ad364e35_6.1.7601.21953_none_be80823afeca81eb.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_1713475bd0aec42ca97f0bb9c7508d09_31bf3856ad364e35_6.1.7601.21953_none_c28a195448936fe2.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_1773f36fa92dad4cacfa49884a7d08a2_31bf3856ad364e35_6.1.7601.21953_none_82eae3e193e54a4a.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_33df520b2fb523b755286cf856f2674e_31bf3856ad364e35_6.1.7601.21953_none_9e3be2a11a6e6b62.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_3d17265af243a414e90e4c801fe3b6f8_31bf3856ad364e35_6.1.7601.21953_none_ad30a180960df92d.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_431a6f2a7db28c511ec23eaaf78b3ae2_31bf3856ad364e35_6.1.7601.21953_none_204a35e4104e20e9.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_4522e2ee200637fc9957bc6fd2ebb4e9_31bf3856ad364e35_6.1.7601.21953_none_0e3ad53179a96273.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_55e870728693dbce79deb438b5889f46_31bf3856ad364e35_6.1.7601.21953_none_5e41ffefa77e2219.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_6051581adab0bb0eb738cd734ea954ac_31bf3856ad364e35_6.1.7601.21953_none_05b520800943c722.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_79f47cb3b96a309b16ab1752200889e0_31bf3856ad364e35_6.1.7601.21953_none_fc94a86fb5f7c104.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_7bc238187c7aa3551f892e2d3539df33_31bf3856ad364e35_6.1.7601.21953_none_69af3c11a97146af.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_819f59f89a7b3f836de1f6ba3c0d40f2_31bf3856ad364e35_6.1.7601.21953_none_055f69e0ab80dda4.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_88ab0e9d5207abfdcce29e000459202d_31bf3856ad364e35_6.1.7601.21953_none_1b8d19d71a3edd49.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_a676586daf47e74a7ffe95d5ef88a766_31bf3856ad364e35_6.1.7601.21953_none_1384084e5f709e38.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_afdb29f7168ab71ee3834f0eabb623a1_31bf3856ad364e35_6.1.7601.21953_none_e73e8637077e1c32.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_c2361dcc6229e354c8ff7f18050a8ad6_31bf3856ad364e35_6.1.7601.21953_none_413b20b3ed1d3681.manifest

File version

Not applicable

File size

650

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Amd64_mpio.inf_31bf3856ad364e35_6.1.7601.21953_none_7bb6448dbf32b75b.manifest

File version

Not applicable

File size

2,073

Date (UTC)

29-Mar-2012

Time (UTC)

19:57

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_7efec74d79c6504ff12fbf20931d924b_31bf3856ad364e35_6.1.7601.21953_none_4df95240c977b70a.manifest

File version

Not applicable

File size

648

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Ia64_bee98133964e863931fcbf44469ec7d8_31bf3856ad364e35_6.1.7601.21953_none_1404dc2d56d9f1b1.manifest

File version

Not applicable

File size

648

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Ia64_c4858c89f3a248e407d07be7bac608fb_31bf3856ad364e35_6.1.7601.21953_none_7bce812efb3921dd.manifest

File version

Not applicable

File size

648

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Ia64_c8c81b1b81b9da8e318a6bceb16f250a_31bf3856ad364e35_6.1.7601.21953_none_b2437f0aeab203ec.manifest

File version

Not applicable

File size

648

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Ia64_ebf59fefa98e5e89d2030979e7afe172_31bf3856ad364e35_6.1.7601.21953_none_24709af02e4e2876.manifest

File version

Not applicable

File size

648

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Ia64_f19af4d608571219a8e70acbcde39a3a_31bf3856ad364e35_6.1.7601.21953_none_2ba0cd8ecc947870.manifest

File version

Not applicable

File size

648

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Ia64_fded2cce1e0d78fe328bed5b913569de_31bf3856ad364e35_6.1.7601.21953_none_cbc55ab97a743401.manifest

File version

Not applicable

File size

648

Date (UTC)

30-Mar-2012

Time (UTC)

12:24

Platform

Not applicable

File name

Ia64_mpio.inf_31bf3856ad364e35_6.1.7601.21953_none_1f994d0006d34f21.manifest

File version

Not applicable

File size

2,071

Date (UTC)

29-Mar-2012

Time (UTC)

6:21

Platform

Not applicable

 

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