Symptoms

Consider the following scenario:

  • You have a computer that is running Windows Vista Service Pack 2 (SP2) or Windows Server 2008 SP2.

  • You configure network adapter teaming on the computer.

  • You install the hotfix that is described in Microsoft Knowledge Base (KB) article 2487376 or 2495300.

In this scenario, network adapter teaming breaks. Additionally, the network adapter teaming settings and other TCP/IP related static settings are lost.

Cause

This issue occurs because the hotfix changes the serial numbers of the network adapter PCI devices.

Resolution

Note If you upgrade Windows Server 2008 to Windows Server 2008 R2, or if you upgrade Windows Vista to Windows 7, and then you install the hotfix that is described in this KB article, network adapter teaming still breaks.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Vista Service Pack 2 (SP2) or Windows Server 2008 Service Pack 2 (SP2).For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

Registry information

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 How to back up and restore the registry in WindowsAfter apply this hotfix, you must create a registry key before you restart the computer. To do this, follow these steps:

  1. Click Start start button , type regedit in the Search programs and files box, and then press ENTER.

    UAC If you are prompted for an administrator password, type the password. If you are prompted for confirmation, provide confirmation.

  2. Locate and then click the following registry subkey:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\PnP\Pci

  3. On the Edit menu, point to New, and then click DWORD Value.

  4. Type HackFlags, and then press ENTER.

  5. Right-click HackFlags, and then click Modify.

  6. In the Value data box, type 0x00040000, and then click OK.

  7. Exit Registry Editor.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Vista and Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.600
    2.
    22xxx

    Windows Vista and Windows Server 2008

    SP2

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Agp440.sys

6.0.6002.22848

53,120

07-May-2012

17:02

x86

Amdagp.sys

6.0.6002.22848

54,144

07-May-2012

17:02

x86

Isapnp.sys

6.0.6002.22848

46,464

07-May-2012

17:02

x86

Msisadrv.sys

6.0.6002.22848

13,184

07-May-2012

17:02

x86

Mssmbios.sys

6.0.6002.22848

28,032

07-May-2012

17:02

x86

Nv_agp.sys

6.0.6002.22848

105,856

07-May-2012

17:02

x86

Pci.sys

6.0.6002.22848

149,376

07-May-2012

17:02

x86

Rdpdr.sys

6.0.6002.22848

250,368

07-May-2012

13:56

x86

Sisagp.sys

6.0.6002.22848

52,608

07-May-2012

17:02

x86

Streamci.dll

6.0.6002.22848

21,888

07-May-2012

17:02

x86

Swenum.sys

6.0.6002.22848

12,032

07-May-2012

17:02

Not applicable

Termdd.sys

6.0.6002.22848

51,584

07-May-2012

17:02

x86

Uliagpkx.sys

6.0.6002.22848

57,728

07-May-2012

17:02

x86

Viaagp.sys

6.0.6002.22848

53,632

07-May-2012

17:02

x86

Volmgr.sys

6.0.6002.22848

49,536

07-May-2012

17:02

x86

Volmgrx.sys

6.0.6002.22848

291,200

07-May-2012

16:54

x86

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Agp440.sys

6.0.6002.22848

61,312

07-May-2012

16:50

x64

Isapnp.sys

6.0.6002.22848

20,352

07-May-2012

16:50

x64

Msisadrv.sys

6.0.6002.22848

14,720

07-May-2012

16:50

x64

Mssmbios.sys

6.0.6002.22848

31,616

07-May-2012

16:50

x64

Nv_agp.sys

6.0.6002.22848

123,264

07-May-2012

16:50

x64

Pci.sys

6.0.6002.22848

178,560

07-May-2012

16:50

x64

Rdpdr.sys

6.0.6002.22848

315,904

07-May-2012

14:29

x64

Streamci.dll

6.0.6002.22848

23,424

07-May-2012

16:50

x64

Swenum.sys

6.0.6002.22848

12,288

07-May-2012

16:50

x64

Termdd.sys

6.0.6002.22848

60,800

07-May-2012

16:50

x64

Uliagpkx.sys

6.0.6002.22848

64,896

07-May-2012

16:50

x64

Volmgr.sys

6.0.6002.22848

62,848

07-May-2012

16:50

x64

Volmgrx.sys

6.0.6002.22848

406,400

07-May-2012

16:45

x64

For all supported IA-64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Agp460.sys

6.0.6002.22848

136,704

07-May-2012

13:17

IA-64

Isapnp.sys

6.0.6002.22848

34,176

07-May-2012

16:42

IA-64

Msisadrv.sys

6.0.6002.22848

21,888

07-May-2012

16:42

IA-64

Mssmbios.sys

6.0.6002.22848

54,144

07-May-2012

16:42

IA-64

Pci.sys

6.0.6002.22848

442,752

07-May-2012

16:42

IA-64

Rdpdr.sys

6.0.6002.22848

711,680

07-May-2012

13:52

IA-64

Streamci.dll

6.0.6002.22848

42,880

07-May-2012

16:42

IA-64

Swenum.sys

6.0.6002.22848

16,000

07-May-2012

16:42

Not applicable

Termdd.sys

6.0.6002.22848

156,544

07-May-2012

16:42

IA-64

Volmgr.sys

6.0.6002.22848

145,792

07-May-2012

16:42

IA-64

Volmgrx.sys

6.0.6002.22848

1,031,040

07-May-2012

16:35

IA-64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about this issue, click the following article numbers to view the articles in the Microsoft Knowledge Base:

2487376 FIX: Stop error when you replace an iSCSI network adapter or a motherboard by using an identical device on a Windows Server 2008-based or Windows Vista-based computer: "0x0000007B"

2495300 Invalid "Avg. Disk sec/Transfer" value returned by the RegQueryValueEx function in Windows Server 2008 or in Windows VistaFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008

File name

X86_1e4659bcf16ecdb00d846e68a48f9d20_31bf3856ad364e35_6.0.6002.22848_none_6742687035d5e420.manifest

File version

Not applicable

File size

708

Date (UTC)

07-May-2012

Time (UTC)

17:14

Platform

Not applicable

File name

X86_machine.inf_31bf3856ad364e35_6.0.6002.22848_none_bc5fd18ad50dec6a.manifest

File version

Not applicable

File size

9,974

Date (UTC)

07-May-2012

Time (UTC)

17:15

Platform

Not applicable

File name

X86_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6002.22848_none_df4fa6519c85e9dc.manifest

File version

Not applicable

File size

4,464

Date (UTC)

07-May-2012

Time (UTC)

17:15

Platform

Not applicable

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008

File name

Amd64_d1a0c0ddee06d05e66f40223af0a08fb_31bf3856ad364e35_6.0.6002.22848_none_e4bae26512dfe293.manifest

File version

Not applicable

File size

712

Date (UTC)

07-May-2012

Time (UTC)

17:14

Platform

Not applicable

File name

Amd64_machine.inf_31bf3856ad364e35_6.0.6002.22848_none_187e6d0e8d6b5da0.manifest

File version

Not applicable

File size

8,242

Date (UTC)

07-May-2012

Time (UTC)

17:15

Platform

Not applicable

File name

Amd64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6002.22848_none_3b6e41d554e35b12.manifest

File version

Not applicable

File size

4,733

Date (UTC)

07-May-2012

Time (UTC)

17:15

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008

File name

Ia64_40856dc1a39f70eea2765f3d5cef5ea4_31bf3856ad364e35_6.0.6002.22848_none_520c05dc4dccf142.manifest

File version

Not applicable

File size

710

Date (UTC)

07-May-2012

Time (UTC)

17:14

Platform

Not applicable

File name

Ia64_machine.inf_31bf3856ad364e35_6.0.6002.22848_none_bc617580d50bf566.manifest

File version

Not applicable

File size

7,081

Date (UTC)

07-May-2012

Time (UTC)

17:15

Platform

Not applicable

File name

Ia64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6002.22848_none_df514a479c83f2d8.manifest

File version

Not applicable

File size

4,730

Date (UTC)

07-May-2012

Time (UTC)

17:15

Platform

Not applicable

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