No RDS license when you connect to an RDS farm in Windows Server 2012

Symptoms


Assume that you install the Remote Desktop Session Host (RDSH) role service on a computer that is running Windows Server 2012, and then configure the computer to obtain licenses from a Remote Desktop Services Licensing Server. When you try to connect to the computer by using Remote Desktop or Remote App, you may receive an error message that indicates there is no Remote Desktop Services Client Access License.

Cause

This issue occurs because the RDSH server is missing certificates when a connection arrives and it cannot request a license for that connection to the Licensing server.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2012.

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

The global version of this hotfix installs files that have the attributes listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2012 file information notesImportant Windows Server 2012 hotfixes are included in the same Windows 8 hotfix packages. However, only Windows 8 is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8". Always refer to the "Applies To" section in an article to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.20 xxx

    Windows Server 2012

    RTM

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2012" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2012

File name

File version

File size

Date

Time

Platform

Rdpcorets.dll

6.2.9200.20927

3,246,080

27-Jan-2014

05:22

x64

Rdpudd.dll

6.2.9200.20927

235,520

27-Jan-2014

04:36

x64

Rdpvideominiport.sys

6.2.9200.16384

27,888

26-Jul-2012

03:17

x64

Rfxvmt.dll

6.2.9200.16384

36,352

26-Jul-2012

03:07

x64

Tlscsp.dll

6.2.9200.20927

48,640

27-Jan-2014

05:22

x64

Tlscsp.dll

6.2.9200.20926

47,616

27-Jan-2014

01:15

x86



Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2012


Additional files for all supported x64-based versions of Windows Server 2012

File property

Value

File name

Amd64_0936a8ad60dbe0504829e3ba45833116_31bf3856ad364e35_6.2.9200.20927_none_ec56ecb9d062b883.manifest

File version

Not applicable

File size

724

Date (UTC)

27-Jan-2014

Time (UTC)

13:23

File name

Amd64_5fc95f082cdaebc0d63135afd3515ce7_31bf3856ad364e35_6.2.9200.20927_none_a52ea64a52a64020.manifest

File version

Not applicable

File size

1,088

Date (UTC)

27-Jan-2014

Time (UTC)

13:23

File name

Amd64_dc5906673252656ed82c1206c16a2d9b_31bf3856ad364e35_6.2.9200.20927_none_11b7e15c961ea9c8.manifest

File version

Not applicable

File size

722

Date (UTC)

27-Jan-2014

Time (UTC)

13:23

File name

Amd64_e24dfc0a7c261d0be516be3c18f1b5ed_31bf3856ad364e35_6.2.9200.20927_none_21009b209bce7022.manifest

File version

Not applicable

File size

729

Date (UTC)

27-Jan-2014

Time (UTC)

13:23

File name

Amd64_microsoft-windows-r..s-regkeys-component_31bf3856ad364e35_6.2.9200.20927_none_892558b7aa7d9874.manifest

File version

Not applicable

File size

13,555

Date (UTC)

27-Jan-2014

Time (UTC)

13:23

File name

Amd64_microsoft-windows-t..ces-serverlicensing_31bf3856ad364e35_6.2.9200.20927_none_4b60a4f1d826da21.manifest

File version

Not applicable

File size

2,361

Date (UTC)

27-Jan-2014

Time (UTC)

05:54

File name

X86_microsoft-windows-t..ces-serverlicensing_31bf3856ad364e35_6.2.9200.20927_none_ef42096e1fc968eb.manifest

File version

Not applicable

File size

2,359

Date (UTC)

27-Jan-2014

Time (UTC)

01:47




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