Symptoms
Consider the following scenario:
-
You publish a SharePoint site through the Web Application Proxy role service on a server that's running Windows Server 2012 R2.
-
On a client computer, you open SharePoint and then log on through Web Application Proxy.
-
You open an Office document and make some changes.
When you try to save the Office document in this scenario, the save operation fails. Additionally, you receive an indication that there was an error accessing or uploading to the disk.
Cause
This issue occurs when the edge access token has expired. When the client presents the edge access cookie together with the expired token, the error occurs when Office Forms Based Authentication Protocol (MS-OFBA) headers are used.
Resolution
Hotfix information
A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this update, you must first have update 2919355 installed in Windows Server 2012 R2.
Restart requirement
You may have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any previously released hotfix.
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2012 R2 file information and notesImportant Windows 8.1 and Windows Server 2012 R2 hotfixes are included in the same packages. However, only "Windows 8.1" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
-
The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
Version
Product
Milestone
Service branch
6.3.960 0.17 xxx
Windows Server 2012 R2
RTM
GDR
-
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8.1 and Windows Server 2012 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2012 R2
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Appproxy.exe.mui |
6.3.9600.17093 |
90,624 |
11-Apr-2014 |
16:38 |
Not Applicable |
Additional file information for Windows Server 2012 R2
Additional files for all supported x64-based versions of Windows Server 2012 R2
|
File name |
Amd64_020de0c2fef4918f24ca8f8362b43b49_31bf3856ad364e35_6.3.9600.17628_none_cbd23a30fdf4821f.manifest |
|
File version |
Not Applicable |
|
File size |
727 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_0541a210fddfc4d4b8933da1d2acc308_31bf3856ad364e35_6.3.9600.17628_none_84ed60565ff03853.manifest |
|
File version |
Not Applicable |
|
File size |
727 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_0cf5f4c3d8f6d863276d3b7b5b240c49_31bf3856ad364e35_6.3.9600.17628_none_123d299b319a0bf4.manifest |
|
File version |
Not Applicable |
|
File size |
719 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_1420063011ef194988a659ffe2a4b492_31bf3856ad364e35_6.3.9600.17628_none_d4a106d889ac74b3.manifest |
|
File version |
Not Applicable |
|
File size |
727 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_39aa1d5a7fe3a8047a0f3b5799570a11_31bf3856ad364e35_6.3.9600.17628_none_b1ceeaa60fbc956a.manifest |
|
File version |
Not Applicable |
|
File size |
727 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_3acf6df7ed339ca3a60e1fc11b15be34_31bf3856ad364e35_6.3.9600.17628_none_5cc03c836c944c4e.manifest |
|
File version |
Not Applicable |
|
File size |
727 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_43e9267b8587e159a1e5cf2df3835df9_31bf3856ad364e35_6.3.9600.17628_none_8954bcc2b5fe2aba.manifest |
|
File version |
Not Applicable |
|
File size |
727 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_45b8cecc922eafdf68192925f3bba89c_31bf3856ad364e35_6.3.9600.17628_none_379db7239d7ef6ed.manifest |
|
File version |
Not Applicable |
|
File size |
727 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_5d19428921e39db455f8b2044922c38a_31bf3856ad364e35_6.3.9600.17628_none_34d5d50700d76619.manifest |
|
File version |
Not Applicable |
|
File size |
727 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_619cebf46bcbd3cea9392fe8f9faacc1_31bf3856ad364e35_6.3.9600.17628_none_ba3560a716789b2a.manifest |
|
File version |
Not Applicable |
|
File size |
727 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_634dd339211ef27b8581fb5d7fcfc0ed_31bf3856ad364e35_6.3.9600.17628_none_33cec55f4392aed6.manifest |
|
File version |
Not Applicable |
|
File size |
727 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_821ce8c0a6f99160eb16e7ca3c62af6f_31bf3856ad364e35_6.3.9600.17628_none_0101839b778c4ad8.manifest |
|
File version |
Not Applicable |
|
File size |
1,465 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_862bfbfe6598e74c34a2fdaf984985fd_31bf3856ad364e35_6.3.9600.17628_none_5a0dfc745f4bfab3.manifest |
|
File version |
Not Applicable |
|
File size |
727 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_a084dff99c3e6059a087cb37a3f3a031_31bf3856ad364e35_6.3.9600.17628_none_de43b24a191d4f9a.manifest |
|
File version |
Not Applicable |
|
File size |
727 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_a2e0923ed14e2e69ac92e6141def2b63_31bf3856ad364e35_6.3.9600.17628_none_101b9195c5662674.manifest |
|
File version |
Not Applicable |
|
File size |
727 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_c504a30f90cca651187fc888acb89a5c_31bf3856ad364e35_6.3.9600.17628_none_52a428869970cd74.manifest |
|
File version |
Not Applicable |
|
File size |
727 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_cfb3045334d1a6a8a6b801e61212439d_31bf3856ad364e35_6.3.9600.17628_none_a47ced657f61b6e6.manifest |
|
File version |
Not Applicable |
|
File size |
727 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_d4ed9e785d9d17c5b10b04d7b7bce7dc_31bf3856ad364e35_6.3.9600.17628_none_0e4019f47df5f238.manifest |
|
File version |
Not Applicable |
|
File size |
727 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_d52d167df40b06c8d617da621cfbae01_31bf3856ad364e35_6.3.9600.17628_none_ef8662bd96ccdfdd.manifest |
|
File version |
Not Applicable |
|
File size |
727 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_d72ffe1a89f0189f75f726b0a417e471_31bf3856ad364e35_6.3.9600.17628_none_abf3c3fa6558374f.manifest |
|
File version |
Not Applicable |
|
File size |
727 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_fd1ff5b0b990a08de5e22db130253c53_31bf3856ad364e35_6.3.9600.17628_none_d073d6ebabe71544.manifest |
|
File version |
Not Applicable |
|
File size |
727 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..bappproxycontroller_31bf3856ad364e35_6.3.9600.17628_none_62f262decbd6e54c.manifest |
|
File version |
Not Applicable |
|
File size |
7,464 |
|
Date (UTC) |
08-Jan-2015 |
|
Time (UTC) |
00:55 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..cationproxy-service_31bf3856ad364e35_6.3.9600.17628_none_c81ee5045083168a.manifest |
|
File version |
Not Applicable |
|
File size |
3,552 |
|
Date (UTC) |
08-Jan-2015 |
|
Time (UTC) |
00:55 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..oxy-instrumentation_31bf3856ad364e35_6.3.9600.17628_none_379c174a03de7e99.manifest |
|
File version |
Not Applicable |
|
File size |
127,750 |
|
Date (UTC) |
08-Jan-2015 |
|
Time (UTC) |
00:55 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..tionproxy-authnzlib_31bf3856ad364e35_6.3.9600.17628_none_adcbf031f479b304.manifest |
|
File version |
Not Applicable |
|
File size |
15,505 |
|
Date (UTC) |
08-Jan-2015 |
|
Time (UTC) |
00:55 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..y-service.resources_31bf3856ad364e35_6.3.9600.17628_cs-cz_2794d7d1db2c8d01.manifest |
|
File version |
Not Applicable |
|
File size |
2,176 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..y-service.resources_31bf3856ad364e35_6.3.9600.17628_de-de_c1fa4d34d348dd9a.manifest |
|
File version |
Not Applicable |
|
File size |
2,176 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..y-service.resources_31bf3856ad364e35_6.3.9600.17628_en-us_6aeb232dc226e95f.manifest |
|
File version |
Not Applicable |
|
File size |
2,176 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..y-service.resources_31bf3856ad364e35_6.3.9600.17628_es-es_6ab68011c24ddb04.manifest |
|
File version |
Not Applicable |
|
File size |
2,176 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..y-service.resources_31bf3856ad364e35_6.3.9600.17628_fr-fr_0d6df610b51ff166.manifest |
|
File version |
Not Applicable |
|
File size |
2,176 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..y-service.resources_31bf3856ad364e35_6.3.9600.17628_hu-hu_54de7658997fc082.manifest |
|
File version |
Not Applicable |
|
File size |
2,176 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..y-service.resources_31bf3856ad364e35_6.3.9600.17628_it-it_f795ec578c51d6e4.manifest |
|
File version |
Not Applicable |
|
File size |
2,176 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..y-service.resources_31bf3856ad364e35_6.3.9600.17628_ja-jp_99bb6b647f6ce8bf.manifest |
|
File version |
Not Applicable |
|
File size |
2,176 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..y-service.resources_31bf3856ad364e35_6.3.9600.17628_ko-kr_3d25481971ddafd5.manifest |
|
File version |
Not Applicable |
|
File size |
2,176 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..y-service.resources_31bf3856ad364e35_6.3.9600.17628_nl-nl_23f7148c4b2ee566.manifest |
|
File version |
Not Applicable |
|
File size |
2,176 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..y-service.resources_31bf3856ad364e35_6.3.9600.17628_pl-pl_6a336f0e3051531a.manifest |
|
File version |
Not Applicable |
|
File size |
2,176 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..y-service.resources_31bf3856ad364e35_6.3.9600.17628_pt-br_6c8759b22edae6fe.manifest |
|
File version |
Not Applicable |
|
File size |
2,176 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..y-service.resources_31bf3856ad364e35_6.3.9600.17628_pt-pt_6d69291e2e4a56da.manifest |
|
File version |
Not Applicable |
|
File size |
2,176 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..y-service.resources_31bf3856ad364e35_6.3.9600.17628_ru-ru_b40c3ae2132be506.manifest |
|
File version |
Not Applicable |
|
File size |
2,176 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..y-service.resources_31bf3856ad364e35_6.3.9600.17628_sv-se_500725570a54ef61.manifest |
|
File version |
Not Applicable |
|
File size |
2,176 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..y-service.resources_31bf3856ad364e35_6.3.9600.17628_tr-tr_f9146f9df910f152.manifest |
|
File version |
Not Applicable |
|
File size |
2,176 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..y-service.resources_31bf3856ad364e35_6.3.9600.17628_zh-cn_ca718d9ba948c371.manifest |
|
File version |
Not Applicable |
|
File size |
2,176 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..y-service.resources_31bf3856ad364e35_6.3.9600.17628_zh-hk_c91c8629aa243601.manifest |
|
File version |
Not Applicable |
|
File size |
2,176 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-w..y-service.resources_31bf3856ad364e35_6.3.9600.17628_zh-tw_ce6dcaf1a6b99fe1.manifest |
|
File version |
Not Applicable |
|
File size |
2,176 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Package_10_for_kb3025080~31bf3856ad364e35~amd64~~6.3.1.1.mum |
|
File version |
Not Applicable |
|
File size |
2,337 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Package_11_for_kb3025080~31bf3856ad364e35~amd64~~6.3.1.1.mum |
|
File version |
Not Applicable |
|
File size |
1,849 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Package_12_for_kb3025080~31bf3856ad364e35~amd64~~6.3.1.1.mum |
|
File version |
Not Applicable |
|
File size |
1,849 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Package_13_for_kb3025080~31bf3856ad364e35~amd64~~6.3.1.1.mum |
|
File version |
Not Applicable |
|
File size |
1,849 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Package_14_for_kb3025080~31bf3856ad364e35~amd64~~6.3.1.1.mum |
|
File version |
Not Applicable |
|
File size |
1,849 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Package_15_for_kb3025080~31bf3856ad364e35~amd64~~6.3.1.1.mum |
|
File version |
Not Applicable |
|
File size |
1,849 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Package_16_for_kb3025080~31bf3856ad364e35~amd64~~6.3.1.1.mum |
|
File version |
Not Applicable |
|
File size |
1,849 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Package_17_for_kb3025080~31bf3856ad364e35~amd64~~6.3.1.1.mum |
|
File version |
Not Applicable |
|
File size |
1,849 |
|
Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
|
File name |
Package_18_for_kb3025080~31bf3856ad364e35~amd64~~6.3.1.1.mum |
|
File version |
Not Applicable |
|
File size |
1,849 |
|
Date (UTC) |
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Not Applicable |
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1,849 |
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Date (UTC) |
10-Jan-2015 |
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Not Applicable |
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Not Applicable |
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10-Jan-2015 |
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01:57 |
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Not Applicable |
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1,847 |
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10-Jan-2015 |
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Time (UTC) |
01:57 |
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Not Applicable |
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1,847 |
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Not Applicable |
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1,847 |
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10-Jan-2015 |
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Time (UTC) |
01:57 |
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Not Applicable |
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1,847 |
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Date (UTC) |
10-Jan-2015 |
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Time (UTC) |
01:57 |
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Not Applicable |
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1,847 |
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Date (UTC) |
10-Jan-2015 |
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Time (UTC) |
01:57 |
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Not Applicable |
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Not Applicable |
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1,847 |
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Date (UTC) |
10-Jan-2015 |
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Time (UTC) |
01:57 |
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Platform |
Not Applicable |
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Not Applicable |
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7,006 |
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Date (UTC) |
10-Jan-2015 |
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Time (UTC) |
01:57 |
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Platform |
Not Applicable |
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File version |
Not Applicable |
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9,167 |
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Date (UTC) |
10-Jan-2015 |
|
Time (UTC) |
01:57 |
|
Platform |
Not Applicable |
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Related Office fixesWe recommend that you also install the following related Office updates. These updates address some issues in which the Office Sign-In button does not work as expected after the MS-OFBA token expires.
December 9, 2014 update for Office 2013 (KB2920734) December 9, 2014 update for Office 2010 (KB2889818) Important After you install these related Office updates, you must add the following value to the registry:
Registry subkey:HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\InternetDWORD name: RefreshFormBasedAuthCookieDWORD value: 00000001
References
Learn about the terminology that Microsoft uses to describe software updates.
