Before you get service for your Surface
Get service for your out-of-warranty or damaged Surface
See your options if your Surface device is out of warranty, damaged, or has a cracked screen.
How much does out-of-warranty service cost for your Surface device or accessory?
If your device is no longer covered by the standard limited warranty or Microsoft Complete, you may be eligible for out-of-warranty services.
Find Surface Walk-in Center and Authorized Service Provider contact information
Microsoft has support options for your Surface through Authorized Reseller Customer Service Centers and Authorized Service Providers. Not available in all countries and regions.
Find the serial number on Surface devices
To register your Surface and get it serviced, you'll need to know its 12-digit serial number.