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Last Updated: October 17, 2022


After updating to Outlook Desktop Version 2209 Build 15629.20156, when you select People to display your contacts, you find that the People View is overlayed by a contact card and you cannot access your contacts.

Screenshot of Outlook People View overlayed by a contact card


This issue has been fixed by an Outlook service change on 10/17/22. If you're still seeing the issue, it's possible that Outlook has not picked up the service change. To force Outlook to refresh the service settings, put Outlook in Safe Mode and then open again in normal mode.

To put Outlook in Safe Mode do the following:

  1. Close Outlook.

  2. When starting Outlook, hold down the Ctrl key and keep pressed until you see the Safe Mode prompt.

  3. After entering Safe Mode completely, close Outlook.

  4. Restart Outlook in normal mode.

More Resources

Update history for Office 2016 C2R and Office 2019

Update history for Office LTSC 2021 and Office 2021

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See Also

Fixes or workarounds for recent issues in Outlook for PC

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