This article describes printing issues that occur after any of the security updates that are described in Microsoft Security Bulletin MS16-098 are installed in Windows. You can fix these issues by installing the update that is described in this article. Before you install this update, check out the Prerequisites section.

This update applies to the following operating systems:

  • Windows Server 2012 R2

  • Windows 8.1

  • Windows RT 8.1

  • Windows Server 2012

  • Windows Server 2008 R2 Service Pack 1 (SP1)

  • Windows 7 SP1

  • Windows Server 2008 Service Pack 2 (SP2)

  • Windows Vista SP2

Symptoms

Print functionality is broken after any of the security updates that are described in Microsoft Security Bulletin MS16-098 are installed if a print application uses the same device context for multiple print jobs.

How to get this update

Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.



Note This problem is resolved in Microsoft Security Bulletin MS16-106

Update detail information

Prerequisites

To apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2. Or, install Service Pack 1 for Windows 7 or Windows Server 2008 R2. Or, install Service Pack 2 for Windows Vista and for Windows Server 2008.



Registry information

To apply this update, you don't have to make any changes to the registry.



Restart requirement

You have to restart the computer after you apply this update.

Update replacement information

This update doesn't replace a previously released update.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.

x86 Windows 8.1

File name

File version

File size

Date

Time

Platform

Win32k.ptxml

Not applicable

4,213

21-Aug-2013

23:39

Not applicable

Win32k.sys

6.3.9600.18428

3,479,552

17-Aug-2016

04:49

x86

x64 Windows 8.1 and Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Win32k.ptxml

Not applicable

4,213

22-Aug-2013

06:44

Not applicable

Win32k.sys

6.3.9600.18428

4,169,216

17-Aug-2016

05:28

x64

Wow64_win32k.ptxml

Not applicable

4,213

21-Aug-2013

23:39

Not applicable

Windows RT 8.1

File name

File version

File size

Date

Time

Platform

Win32k.ptxml

Not applicable

4,213

21-Aug-2013

23:33

Not applicable

Win32k.sys

6.3.9600.18428

3,057,152

17-Aug-2016

04:29

Not applicable


ia64 Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Win32k.sys

6.1.7601.23523

7,511,552

17-Aug-2016

04:30

IA-64

x64 Windows 7 and Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Win32k.sys

6.1.7601.23523

3,218,432

17-Aug-2016

04:59

x64

x86 Windows 7

File name

File version

File size

Date

Time

Platform

Win32k.sys

6.1.7601.23523

2,398,720

17-Aug-2016

04:48

x86


File name

File version

File size

Date

Time

Platform

Win32k.ptxml

Not applicable

4,172

17-Aug-2016

20:30

Not applicable

Win32k.sys

6.2.9200.21964

4,047,872

18-Aug-2016

01:19

x64

Wow64_win32k.ptxml

Not applicable

4,172

17-Aug-2016

20:32

Not applicable


ia64 Windows Server 2008

File name

File version

File size

Date

Time

Platform

Win32k.sys

6.0.6002.19679

6,697,472

20-Aug-2016

00:44

IA-64

Win32k.sys

6.0.6002.24006

6,707,200

20-Aug-2016

00:42

IA-64

x86 Windows Vista

File name

File version

File size

Date

Time

Platform

Win32k.sys

6.0.6002.19679

2,072,064

20-Aug-2016

00:36

x86

Win32k.sys

6.0.6002.24006

2,080,256

20-Aug-2016

00:49

x86

x64 Windows Vista and Windows Server 2008

File name

File version

File size

Date

Time

Platform

Win32k.sys

6.0.6002.19679

2,803,200

20-Aug-2016

00:56

x64

Win32k.sys

6.0.6002.24006

2,805,248

20-Aug-2016

00:58

x64


x86 Windows 8.1

File property

Value

File name

Update.mum

File version

Not applicable

File size

1,804

Date (UTC)

17-Aug-2016

Time (UTC)

19:36

Platform

Not applicable

File name

X86_80ac32517a421988a3e6df34094c0fd7_31bf3856ad364e35_6.3.9600.18428_none_2d58f764dc6800da.manifest

File version

Not applicable

File size

694

Date (UTC)

17-Aug-2016

Time (UTC)

19:36

Platform

Not applicable

File name

X86_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.18428_none_4dd7f347b5ec4d1d.manifest

File version

Not applicable

File size

125,375

Date (UTC)

17-Aug-2016

Time (UTC)

05:46

Platform

Not applicable

ia64 Windows Server 2008 R2

File property

Value

File name

Ia64_59bef5e6c0c9953ea4c00f31353a9349_31bf3856ad364e35_6.1.7601.23523_none_49452ce975db2538.manifest

File version

Not applicable

File size

1,036

Date (UTC)

18-Aug-2016

Time (UTC)

23:45

Platform

Not applicable

File name

Ia64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_bb7a24bb11edc446.manifest

File version

Not applicable

File size

42,147

Date (UTC)

17-Aug-2016

Time (UTC)

06:42

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,447

Date (UTC)

18-Aug-2016

Time (UTC)

23:45

Platform

Not applicable

File name

Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_21ebc69afeadee7b.manifest

File version

Not applicable

File size

4,178

Date (UTC)

17-Aug-2016

Time (UTC)

05:57

Platform

Not applicable

x64 Windows 7 and Windows Server 2008 R2

File property

Value

File name

Amd64_390818d430ea33841ab9af794fb56be7_31bf3856ad364e35_6.1.7601.23523_none_3a292bcfadc04d98.manifest

File version

Not applicable

File size

698

Date (UTC)

18-Aug-2016

Time (UTC)

23:45

Platform

Not applicable

File name

Amd64_415939002c2c5cb0e8432a71f217b645_31bf3856ad364e35_6.1.7601.23523_none_c63d265f3caf2614.manifest

File version

Not applicable

File size

1,038

Date (UTC)

18-Aug-2016

Time (UTC)

23:45

Platform

Not applicable

File name

Amd64_60f14aa27c443c31c2a41a66cef84ce8_31bf3856ad364e35_6.1.7601.23523_none_56a3120c3053116a.manifest

File version

Not applicable

File size

698

Date (UTC)

18-Aug-2016

Time (UTC)

23:45

Platform

Not applicable

File name

Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_17971c48ca4d2c80.manifest

File version

Not applicable

File size

42,149

Date (UTC)

17-Aug-2016

Time (UTC)

06:33

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,773

Date (UTC)

18-Aug-2016

Time (UTC)

23:45

Platform

Not applicable

File name

Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_21ebc69afeadee7b.manifest

File version

Not applicable

File size

4,178

Date (UTC)

17-Aug-2016

Time (UTC)

05:57

Platform

Not applicable

x64 Windows 8.1 and Windows Server 2012 R2

File property

Value

File name

Amd64_bf022ecbe5daaa3650108a05be055ab0_31bf3856ad364e35_6.3.9600.18428_none_b21aeaf8523ca5ce.manifest

File version

Not applicable

File size

698

Date (UTC)

17-Aug-2016

Time (UTC)

19:36

Platform

Not applicable

File name

Amd64_e0f74770a1d8ee2e33fc7135220fd4fe_31bf3856ad364e35_6.3.9600.18428_none_9a562e5a2b2b13bd.manifest

File version

Not applicable

File size

698

Date (UTC)

17-Aug-2016

Time (UTC)

19:36

Platform

Not applicable

File name

Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.18428_none_a9f68ecb6e49be53.manifest

File version

Not applicable

File size

125,379

Date (UTC)

17-Aug-2016

Time (UTC)

06:55

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,935

Date (UTC)

17-Aug-2016

Time (UTC)

19:36

Platform

Not applicable

File name

Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.18428_none_b44b391da2aa804e.manifest

File version

Not applicable

File size

124,646

Date (UTC)

17-Aug-2016

Time (UTC)

05:45

Platform

Not applicable

Windows Server 2012

File property

Value

File name

Amd64_46f51a95654f156edcfeb124e0b5516f_31bf3856ad364e35_6.2.9200.21964_none_44879f5e1d4f5ee4.manifest

File version

Not applicable

File size

698

Date (UTC)

18-Aug-2016

Time (UTC)

15:57

Platform

Not applicable

File name

Amd64_7a86aedaca65611c16fb11b1e4a00183_31bf3856ad364e35_6.2.9200.21964_none_5071b3997e66d983.manifest

File version

Not applicable

File size

698

Date (UTC)

18-Aug-2016

Time (UTC)

15:57

Platform

Not applicable

File name

Amd64_92904e561b958a343a81fdbb0e85fb21_31bf3856ad364e35_6.2.9200.21964_none_5cbfbf1eab858945.manifest

File version

Not applicable

File size

1,038

Date (UTC)

18-Aug-2016

Time (UTC)

15:57

Platform

Not applicable

File name

Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.2.9200.21964_none_125c50783d587303.manifest

File version

Not applicable

File size

104,595

Date (UTC)

18-Aug-2016

Time (UTC)

03:10

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,695

Date (UTC)

18-Aug-2016

Time (UTC)

15:57

Platform

Not applicable

File name

Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.2.9200.21964_none_1cb0faca71b934fe.manifest

File version

Not applicable

File size

103,862

Date (UTC)

18-Aug-2016

Time (UTC)

02:22

Platform

Not applicable

Windows RT 8.1

File property

Value

File name

Arm_51b2ee0f033a9e08c6490140e070509a_31bf3856ad364e35_6.3.9600.18428_none_9e645e6428651307.manifest

File version

Not applicable

File size

694

Date (UTC)

17-Aug-2016

Time (UTC)

19:36

Platform

Not applicable

File name

Arm_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.18428_none_4dda659fb5e96be3.manifest

File version

Not applicable

File size

125,375

Date (UTC)

17-Aug-2016

Time (UTC)

05:19

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,804

Date (UTC)

17-Aug-2016

Time (UTC)

19:36

Platform

Not applicable

x86 Windows 7

File property

Value

File name

Update.mum

File version

Not applicable

File size

2,136

Date (UTC)

18-Aug-2016

Time (UTC)

23:45

Platform

Not applicable

File name

X86_0d1b8faec21fbe94ef4264154970894b_31bf3856ad364e35_6.1.7601.23523_none_c13be0907e409de0.manifest

File version

Not applicable

File size

694

Date (UTC)

18-Aug-2016

Time (UTC)

23:45

Platform

Not applicable

File name

X86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_bb7880c511efbb4a.manifest

File version

Not applicable

File size

42,145

Date (UTC)

17-Aug-2016

Time (UTC)

06:02

Platform

Not applicable

x86 Windows Vista

File property

Value

File name

Update.mum

File version

Not applicable

File size

3,078

Date (UTC)

20-Aug-2016

Time (UTC)

05:51

Platform

Not applicable

File name

X86_0140a2cedd1c6671403204cf5c64c19f_31bf3856ad364e35_6.0.6002.24006_none_d0c536e0daa6acb4.manifest

File version

Not applicable

File size

694

Date (UTC)

20-Aug-2016

Time (UTC)

05:51

Platform

Not applicable

File name

X86_935b41236a32aba0af0869a69a12deb3_31bf3856ad364e35_6.0.6002.19679_none_1c347c4399a218be.manifest

File version

Not applicable

File size

694

Date (UTC)

20-Aug-2016

Time (UTC)

05:51

Platform

Not applicable

File name

X86_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_ba97391697ddc68a.manifest

File version

Not applicable

File size

6,543

Date (UTC)

20-Aug-2016

Time (UTC)

02:32

Platform

Not applicable

File name

X86_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_bb696065b0c58448.manifest

File version

Not applicable

File size

6,543

Date (UTC)

20-Aug-2016

Time (UTC)

02:30

Platform

Not applicable

ia64 Windows Server 2008

File property

Value

File name

Ia64_77d304e1f16432a47fbc0ecc4e42273d_31bf3856ad364e35_6.0.6002.19679_none_d693f8dda128056f.manifest

File version

Not applicable

File size

1,036

Date (UTC)

20-Aug-2016

Time (UTC)

05:51

Platform

Not applicable

File name

Ia64_c512610a0d9c41f604d5b3147827f28a_31bf3856ad364e35_6.0.6002.24006_none_81e76e9286d04e9d.manifest

File version

Not applicable

File size

1,036

Date (UTC)

20-Aug-2016

Time (UTC)

05:51

Platform

Not applicable

File name

Ia64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_ba98dd0c97dbcf86.manifest

File version

Not applicable

File size

6,551

Date (UTC)

20-Aug-2016

Time (UTC)

01:51

Platform

Not applicable

File name

Ia64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_bb6b045bb0c38d44.manifest

File version

Not applicable

File size

6,551

Date (UTC)

20-Aug-2016

Time (UTC)

01:42

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,256

Date (UTC)

20-Aug-2016

Time (UTC)

05:51

Platform

Not applicable

File name

Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_210a7eec849bf9bb.manifest

File version

Not applicable

File size

5,013

Date (UTC)

20-Aug-2016

Time (UTC)

02:27

Platform

Not applicable

File name

Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_21dca63b9d83b779.manifest

File version

Not applicable

File size

5,013

Date (UTC)

20-Aug-2016

Time (UTC)

02:26

Platform

Not applicable

x64 Windows Vista and Windows Server 2008

File property

Value

File name

Amd64_0fbdc014d575088792aa3fb818fe5016_31bf3856ad364e35_6.0.6002.24006_none_2467e53cb6db660b.manifest

File version

Not applicable

File size

1,038

Date (UTC)

20-Aug-2016

Time (UTC)

05:51

Platform

Not applicable

File name

Amd64_38a9a254dc978cd081591e05c6356fb0_31bf3856ad364e35_6.0.6002.19679_none_0fe55f0aa155a395.manifest

File version

Not applicable

File size

1,038

Date (UTC)

20-Aug-2016

Time (UTC)

05:51

Platform

Not applicable

File name

Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_16b5d49a503b37c0.manifest

File version

Not applicable

File size

6,559

Date (UTC)

20-Aug-2016

Time (UTC)

02:17

Platform

Not applicable

File name

Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_1787fbe96922f57e.manifest

File version

Not applicable

File size

6,559

Date (UTC)

20-Aug-2016

Time (UTC)

01:58

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

3,102

Date (UTC)

20-Aug-2016

Time (UTC)

05:51

Platform

Not applicable

File name

Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_210a7eec849bf9bb.manifest

File version

Not applicable

File size

5,013

Date (UTC)

20-Aug-2016

Time (UTC)

02:27

Platform

Not applicable

File name

Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_21dca63b9d83b779.manifest

File version

Not applicable

File size

5,013

Date (UTC)

20-Aug-2016

Time (UTC)

02:26

Platform

Not applicable


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