Applies To

Want to go back to that chat you had with Microsoft 365 Copilot Chat earlier in the week? Chat history is here for you!

Conceptual screenshot showing Copilot chat window.

How do I find my chat history?

You'll find your chat history in the Microsoft 365 Copilot app.

  1. Go to Copilot Chat and sign in with your Microsoft 365 work or school account.

  2. In Copilot Chat, find the Conversations list.

  3. Select a conversation to revisit or select All conversations to see your entire chat history.

  4. When you have found a conversation to revisit, select the conversation from the list.

    1. Read through the conversation or continue the conversation with Copilot Chat.

  5. Next to the conversation’s title, select ... More to:

    1. Outline of a book with plus sign  Add to Notebook: Adds the chat conversation to Copilot Notebooks .

    2. Edit icon  Rename: Allows you to rename the conversation.

    3. Icon used on button in Journal that deletes content  Delete: Deletes the conversation from chat history.

Tip: If you'd like to clear all of your Copilot activity history, see Delete your Microsoft 365 Copilot activity history.

How do I turn off Copilot personalization based on chat history?

Copilot Memory​​​​​​​ automatically collects key details from your previous chat conversations and remembers it for future conversations.

If you don’t want Copilot Memory to use your previous chats to respond to future prompts, complete the following steps:

  1. Go to Copilot Chat and sign in with your Microsoft 365 work or school account.

  2. At the top right of Copilot Chat, select ... Copilot chats and more and select  Machine cogs to access Copilot settings Settings from the menu.

  3. In the Chat settings window, select  People with machine cogs for Copilot personalization settings Personalization from the left-side menu.

  4. In the Chat history tile, move the toggle to the Off position.

Caution: 

  • Turning off Chat history personalization deletes any inferences Copilot made from previous chats.

  • This data is removed from the Copilot system after 30 days, ensuring your privacy and control over what’s remembered.

  • If the toggle is turned on within the 30-day grace period, Copilot overrides the deletion so that conversation data isn’t lost.

How does Copilot use my chat history?

Copilot may use context from previous chat conversations to improve future responses by making inferences about what is important to remember. For example, if you once mentioned you’re planning a business trip to Japan, it might suggest travel tips when you ask, “What should I pack?”

Copilot doesn’t remember every detail from your previous chats, only what’s useful for personalizing its responses to your questions and tasks.

If there’s a chat conversation you don’t want Copilot to reference, you should delete that conversation.

More ways to work with Copilot Chat

Get started with personalizing what Microsoft 365 Copilot remember

Manage Copilot Memory in Microsoft 365 Copilot

Customize how Microsoft 365 Copilot responds to you

Ask questions and get answers using Microsoft 365 Copilot Chat​​​​​​​

Frequently asked questions about Microsoft 365 Copilot Chat

Facebook LinkedIn Email

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Microsoft 365 subscription benefits

Microsoft 365 training

Microsoft security

Accessibility center