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Symptoms

Consider the following scenario:

  • You have USB 3.0 ports on a computer that is running Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2.

  • You connect a SuperSpeed USB 3.0 hub and an SD card reader to the computer through one of the USB 3.0 ports.

In this scenario, one of the following issues occurs:

  • The Safely Remove Hardware and Eject Media icon does not appear on the taskbar.

  • The Safely Remove Hardware and Eject Media┬áicon appears on the taskbar. However, the eject hardware option does not appear.

Resolution

To resolve this issue, install the November 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, see the Description of the standard terminology that is used to describe Microsoft software updates.

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