This article describes update 4011039 for Microsoft Word 2016 that was released on September 5, 2017. This update has a prerequisite.

Be aware that the update on the Microsoft Download Center applies to the Microsoft Installer (.msi)-based edition of Office 2016. It doesn't apply to the Office 2016 Click-to-Run editions, such as Microsoft Office 365 Home. (How to determine?)

Known issues in this update

After you install this update 4011039, you may encounter the following issues:

  • If you merge vertical cells in a table, the cell content disappears, and you can't select the merged cell.

  • If you open an existing document that has a table with merged cells, the cells are displayed as blank.

These issues occur only for those who receive Microsoft Office 2016 updates by using the Windows Installer (MSI) technology. If you have a Click-to-Run edition of Office, such as Office 365 Personal, you won't encounter these issues.

Workaround

As a workaround, you can uninstall this update, and your tables will return to normal. We anticipate releasing the fix for these issues in the next monthly update that's tentatively scheduled for October 3, 2017. For more information, see the following Microsoft article :

After installing KB 3213656 or KB 4011039, merged table cells don't work correctly in Word or Outlook

Resolution

To fix this issue, install October 3, 2017, update for Word 2016 (KB4011140).

Improvements and fixes

  • This update improves compatibility of Microsoft Word 2016 to allow real-time collaboration on cloud documents between the desktop client, iOS and Android.

  • This update fixes the following issues:

    • When you reply or forward an RTF email that contains right-to-left paragraphs with pictures, Outlook 2016 stops working.

    • When you open a document that's marked as Read-only recommended on a network location in Word 2016 and choose to open the document in the read-only mode, other users cannot open the same document as read/write.

How to download and install the update

This update is available for manual download and installation from the Microsoft Download Center.

If you're not sure which platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files.

Microsoft scanned this file for viruses by using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.

Update information

Prerequisites

To apply this update, you must have Microsoft Word 2016 installed.

Restart information

You may have to restart the computer after you install this update.

More Information

To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:

  1. Start an Office 2016 application.

  2. On the File menu, select Account.

  3. For Office 2016 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item isn't displayed.

Office 2016 Click-to-Run installation

MSI-based Office 2016

The screenshot for Word click to run

The screenshot for Word MSI

How to uninstall this update

Windows 10

  1. Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.

  2. In the list of updates, locate and select KB4011039, and then select Uninstall.

Windows 8 and Windows 8.1

  1. Swipe in from the right edge of the screen, and then select Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.

  2. Enter windows update, select Windows Update, and then select Installed Updates.

  3. In the list of updates, locate and select KB4011039, and then select Uninstall.

Windows 7

  1. Go to Start, enter Run, and then select Run.

  2. Enter Appwiz.cpl, and then select OK.

  3. Select View installed updates.

  4. In the list of updates, locate and select KB4011039, and then select Uninstall.

References

Learn about the standard terminology that's used to describe Microsoft software updates.

The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

File information

x86

word-x-none.msp file information

File identifier

File name

File version

File size

Date

Time

Pdfreflow.exe

Pdfreflow.exe

16.0.4549.1000

10,302,672

14-Aug-2017

22:03

Winword.exe

Winword.exe

16.0.4588.1000

1,936,064

15-Aug-2017

20:55

Wrd12cnv.dll

Wordcnv.dll

16.0.4588.1000

9,161,408

15-Aug-2017

20:55

Wwintl.dll_1033

Wwintl.dll

16.0.4465.1000

698,560

14-Aug-2017

22:02

Wwlib.dll

Wwlib.dll

16.0.4588.1000

29,576,384

15-Aug-2017

20:55

x64

word-x-none.msp file information

File identifier

File name

File version

File size

Date

Time

Calligra.dll

Calligra.dll

16.0.4528.1000

338,688

15-Aug-2017

10:04

Pdfreflow.exe

Pdfreflow.exe

16.0.4549.1000

15,916,248

14-Aug-2017

22:10

Winword.exe

Winword.exe

16.0.4588.1000

1,939,136

15-Aug-2017

20:57

Wrd12cnv.dll

Wordcnv.dll

16.0.4588.1000

11,862,200

15-Aug-2017

20:57

Wwintl.dll_1033

Wwintl.dll

16.0.4465.1000

777,920

14-Aug-2017

22:05

Wwlib.dll

Wwlib.dll

16.0.4588.1000

37,183,168

15-Aug-2017

20:57

Need more help?

Expand your skills

EXPLORE TRAINING >

Get new features first

JOIN MICROSOFT INSIDERS >

Was this information helpful?

What affected your experience?

Thank you for your feedback!

×