Symptoms

Consider the following scenario:

  • You use Windows Media Player to play a video on a computer that is running Windows 8.

  • You press the power key to put the computer into sleep mode while the video is playing.

  • You press a key to resume the computer from sleep mode after 2 minutes.

  • The lock screen appears.

In this scenario, a short section of audio from the video is played.

Resolution

Update information

To resolve this issue, install the Windows 8 and Windows Server 2012 update rollup 2836988. For more information about how to obtain this update rollup package, click the following article number to go to the article in the Microsoft Knowledge Base:

2836988 Windows 8 and Windows Server 2012 update rollup: May 2013

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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