Symptoms

Issue 1

When you delete network interfaces on a server that is running Windows Server 2012 R2 or Windows Server 2012, you experience random and intermittent crashes on the system, and you also receive one of the following Stop error messages:

  • 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL

  • 0X139: KERNEL_SECURITY_CHECK_FAILURE

  • 0x3B: SYSTEM_SERVICE_EXCEPTION

Issue 2

Some cluster nodes that are running Windows Server 2012 R2 or Windows Server 2012 go down because of the corruption in NDIS and netcfg.

How to get this update

Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

To fix these issues, we have released an update through Windows Update and Microsoft Download Center. Even though these issues have been observed only in Windows Server 2012 R2 or Windows Server 2012, the update also applies to Windows 8.1 and Windows RT 8.1. 

Method 1: Windows Update

This update is provided as a Recommended update on Windows Update. For more information on how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows 8.1

Download Download the package now.

All supported x64-based versions of Windows 8.1

Download Download the package now.

All supported x64-based versions of Windows Server 2012 R2

Download Download the package now.

All supported x64-based versions of Windows Server 2012

Download Download the package now.

Note The update for Windows RT 8.1 can be downloaded only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update detail information

Prerequisites

To apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.

Restart requirement

You must restart the computer after you apply this update.

Update replacement information

This update does not replace any previously released update.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

Cause of Issue 1

This issue occurs because of a bug in Windows that can cause inconsistent network interface data on the system.

References

Learn about the terminology that Microsoft uses to describe software updates.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.

Notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.17 xxx

    Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

    RTM

    GDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

x86 Windows 8.1

File name

File version

File size

Date

Time

Platform

Ndis.sys

6.3.9600.17931

869,720

14-Jul-2015

22:04

x86

Ndistrace.mof

Not applicable

4,548

18-Jun-2013

12:18

Not applicable

Netcfgx.dll

6.3.9600.17931

393,560

14-Jul-2015

21:59

x86

Windows RT 8.1

File name

File version

File size

Date

Time

Platform

Ndis.sys

6.3.9600.17931

740,712

14-Jul-2015

22:11

Not applicable

Ndistrace.mof

Not applicable

4,548

18-Jun-2013

14:44

Not applicable

Netcfgx.dll

6.3.9600.17931

358,248

14-Jul-2015

22:11

Not applicable

x64 Windows 8.1 and Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Ndis.sys

6.3.9600.17931

1,113,944

14-Jul-2015

21:59

x64

Ndistrace.mof

Not applicable

4,548

18-Jun-2013

14:42

Not applicable

Netcfgx.dll

6.3.9600.17931

487,256

14-Jul-2015

21:59

x64

Netcfgx.dll

6.3.9600.17931

393,560

14-Jul-2015

21:59

x86


Notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.17xxx

    Windows Server 2012

    RTM

    GDR

    6.2.920 0.21xxx

    Windows Server 2012

    RTM

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

x64 Windows Server 2012

File name

File version

File size

Date

Time

Platform

Ndis.sys

6.2.9200.17626

997,720

14-Jan-2016

01:10

x64

Ndistrace.mof

Not applicable

4,548

06-Jul-2012

20:10

Not applicable

Ndis.sys

6.2.9200.21745

993,104

13-Jan-2016

21:59

x64

Ndistrace.mof

Not applicable

4,548

02-Jun-2012

14:31

Not applicable

Netcfgx.dll

6.2.9200.17626

456,192

14-Jan-2016

00:53

x64

Netcfgx.dll

6.2.9200.21745

456,192

13-Jan-2016

21:45

x64

Netcfgx.dll

6.2.9200.17626

358,912

13-Jan-2016

21:37

x86

Netcfgx.dll

6.2.9200.21745

351,744

13-Jan-2016

21:55

x86


x86 Windows 8.1

File property

Value

File name

Update.mum

File version

Not applicable

File size

1,602

Date (UTC)

14-Jul-2015

Time (UTC)

22:27

Platform

Not applicable

File name

X86_69f8b18d9caa5bad2c9034aa4c6a286c_31bf3856ad364e35_6.3.9600.17933_none_c0a44b10933d33ae.manifest

File version

Not applicable

File size

699

Date (UTC)

14-Jul-2015

Time (UTC)

22:27

Platform

Not applicable

File name

X86_8f986e7a87d097cb751a6e80b0dc1005_31bf3856ad364e35_6.3.9600.17933_none_65f7b5108028e0be.manifest

File version

Not applicable

File size

710

Date (UTC)

14-Jul-2015

Time (UTC)

22:27

Platform

Not applicable

File name

X86_microsoft-windows-ndis-minwin_31bf3856ad364e35_6.3.9600.17933_none_ee2a46aa437e047a.manifest

File version

Not applicable

File size

251,517

Date (UTC)

14-Jul-2015

Time (UTC)

22:30

Platform

Not applicable

File name

X86_microsoft-windows-ndis-tdi-bindingengine_31bf3856ad364e35_6.3.9600.17933_none_d2e9afd940f9bf4b.manifest

File version

Not applicable

File size

12,576

Date (UTC)

14-Jul-2015

Time (UTC)

22:30

Platform

Not applicable

Windows RT 8.1

File property

Value

File name

Arm_3791468c5b377ff62091b763b4c8e47a_31bf3856ad364e35_6.3.9600.17933_none_bea4f20168ba3c83.manifest

File version

Not applicable

File size

710

Date (UTC)

14-Jul-2015

Time (UTC)

22:27

Platform

Not applicable

File name

Arm_ab98dbd7e846de43bfbd00aac8c4c3e7_31bf3856ad364e35_6.3.9600.17933_none_2346f79e203d3270.manifest

File version

Not applicable

File size

699

Date (UTC)

14-Jul-2015

Time (UTC)

22:27

Platform

Not applicable

File name

Arm_microsoft-windows-ndis-minwin_31bf3856ad364e35_6.3.9600.17933_none_ee2cb902437b2340.manifest

File version

Not applicable

File size

251,503

Date (UTC)

14-Jul-2015

Time (UTC)

22:27

Platform

Not applicable

File name

Arm_microsoft-windows-ndis-tdi-bindingengine_31bf3856ad364e35_6.3.9600.17933_none_d2ec223140f6de11.manifest

File version

Not applicable

File size

12,576

Date (UTC)

14-Jul-2015

Time (UTC)

22:27

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,602

Date (UTC)

14-Jul-2015

Time (UTC)

22:27

Platform

Not applicable

x64 Windows 8.1 and Windows Server 2012 R2

File property

Value

File name

Amd64_3d068fbc90fd5eee5e3bffb5fabcbfc4_31bf3856ad364e35_6.3.9600.17933_none_b36e9f4ad03a68a6.manifest

File version

Not applicable

File size

714

Date (UTC)

14-Jul-2015

Time (UTC)

22:27

Platform

Not applicable

File name

Amd64_429c06f237434f81f2f56cb58a12792e_31bf3856ad364e35_6.3.9600.17933_none_71a314771ea16b60.manifest

File version

Not applicable

File size

703

Date (UTC)

14-Jul-2015

Time (UTC)

22:27

Platform

Not applicable

File name

Amd64_8f986e7a87d097cb751a6e80b0dc1005_31bf3856ad364e35_6.3.9600.17933_none_c2165094388651f4.manifest

File version

Not applicable

File size

712

Date (UTC)

14-Jul-2015

Time (UTC)

22:27

Platform

Not applicable

File name

Amd64_microsoft-windows-ndis-minwin_31bf3856ad364e35_6.3.9600.17933_none_4a48e22dfbdb75b0.manifest

File version

Not applicable

File size

251,563

Date (UTC)

14-Jul-2015

Time (UTC)

22:35

Platform

Not applicable

File name

Amd64_microsoft-windows-ndis-tdi-bindingengine_31bf3856ad364e35_6.3.9600.17933_none_2f084b5cf9573081.manifest

File version

Not applicable

File size

12,582

Date (UTC)

14-Jul-2015

Time (UTC)

22:35

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,610

Date (UTC)

14-Jul-2015

Time (UTC)

22:27

Platform

Not applicable

File name

X86_microsoft-windows-ndis-tdi-bindingengine_31bf3856ad364e35_6.3.9600.17933_none_d2e9afd940f9bf4b.manifest

File version

Not applicable

File size

12,576

Date (UTC)

14-Jul-2015

Time (UTC)

22:35

Platform

Not applicable

x64 Windows Server 2012

File property

Value

File name

Amd64_212725e4fd172466160cbf077a32f8de_31bf3856ad364e35_6.2.9200.17626_none_c87a25b6707ebd01.manifest

File version

Not applicable

File size

714

Date (UTC)

15-Jan-2016

Time (UTC)

00:17

Platform

Not applicable

File name

Amd64_39a888394255eb8bbdeb0132c337a588_31bf3856ad364e35_6.2.9200.21745_none_cfcd434022b970c8.manifest

File version

Not applicable

File size

714

Date (UTC)

15-Jan-2016

Time (UTC)

00:17

Platform

Not applicable

File name

Amd64_6d3e70f971f91201a70bbd3d2eb9d414_31bf3856ad364e35_6.2.9200.21745_none_c65ec7bf74a66022.manifest

File version

Not applicable

File size

703

Date (UTC)

15-Jan-2016

Time (UTC)

00:17

Platform

Not applicable

File name

Amd64_765a3c877ba9ca4e0a953d1d28afc6ab_31bf3856ad364e35_6.2.9200.17626_none_62e681bdd7c46480.manifest

File version

Not applicable

File size

703

Date (UTC)

15-Jan-2016

Time (UTC)

00:17

Platform

Not applicable

File name

Amd64_91ec4bbdabe5b5130a7825a7d546912a_31bf3856ad364e35_6.2.9200.17626_none_2a85397b6928c459.manifest

File version

Not applicable

File size

1,068

Date (UTC)

15-Jan-2016

Time (UTC)

00:17

Platform

Not applicable

File name

Amd64_c3af1bcf6dff8b0e903b2ce03e8c2fd4_31bf3856ad364e35_6.2.9200.21745_none_015726f3e7e9c512.manifest

File version

Not applicable

File size

1,068

Date (UTC)

15-Jan-2016

Time (UTC)

00:17

Platform

Not applicable

File name

Amd64_microsoft-windows-ndis-minwin_31bf3856ad364e35_6.2.9200.17626_none_b261f49fb19dddd2.manifest

File version

Not applicable

File size

239,887

Date (UTC)

14-Jan-2016

Time (UTC)

01:26

Platform

Not applicable

File name

Amd64_microsoft-windows-ndis-minwin_31bf3856ad364e35_6.2.9200.21745_none_b2d4f148cacc9c27.manifest

File version

Not applicable

File size

239,887

Date (UTC)

13-Jan-2016

Time (UTC)

23:27

Platform

Not applicable

File name

Amd64_microsoft-windows-ndis-tdi-bindingengine_31bf3856ad364e35_6.2.9200.17626_none_97215dceaf1998a3.manifest

File version

Not applicable

File size

12,548

Date (UTC)

14-Jan-2016

Time (UTC)

01:14

Platform

Not applicable

File name

Amd64_microsoft-windows-ndis-tdi-bindingengine_31bf3856ad364e35_6.2.9200.21745_none_97945a77c84856f8.manifest

File version

Not applicable

File size

12,548

Date (UTC)

13-Jan-2016

Time (UTC)

23:33

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,691

Date (UTC)

15-Jan-2016

Time (UTC)

00:17

Platform

Not applicable

File name

X86_microsoft-windows-ndis-tdi-bindingengine_31bf3856ad364e35_6.2.9200.17626_none_3b02c24af6bc276d.manifest

File version

Not applicable

File size

12,542

Date (UTC)

13-Jan-2016

Time (UTC)

22:04

Platform

Not applicable

File name

X86_microsoft-windows-ndis-tdi-bindingengine_31bf3856ad364e35_6.2.9200.21745_none_3b75bef40feae5c2.manifest

File version

Not applicable

File size

12,542

Date (UTC)

13-Jan-2016

Time (UTC)

22:33

Platform

Not applicable


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