The latest version of bootmgr.exe for Windows 8.1 or Windows Server 2012 R2

Symptoms

Assume that you put the computer into sleep mode by using the power button on the start screen or the charms. When you try to wake up the computer from sleep mode, the computer crashes in the Basic Input Output System (BIOS) and begins a fresh restart.

Resolution

Update information

How to obtain this update

Windows Update

This update is available from Windows Update.

Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows 8.1

Download Download the package now.

All supported x64-based versions of Windows 8.1

Download Download the package now.

All supported x64-based versions of Windows Server 2012 R2

Download Download the package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running Windows 8.1 or Windows Server 2012 R2.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.



Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows 8.1 and for Windows Server 2012 R2

Additional files all supported x86-based versions of Windows 8.1

File property

Value

File name

Update.mum

File version

Not applicable

File size

2,012

Date (UTC)

28-Mar-2014

Time (UTC)

00:58

Platform

Not applicable

File name

X86_0a4e3661e45da065f9a906b2ac29e581_31bf3856ad364e35_6.3.9600.17080_none_60dde3533b755038.manifest

File version

Not applicable

File size

725

Date (UTC)

28-Mar-2014

Time (UTC)

00:58

Platform

Not applicable

File name

X86_microsoft-windows-b..re-bootmanager-pcat_31bf3856ad364e35_6.3.9600.17080_none_57c55968cecdd518.manifest

File version

Not applicable

File size

4,771

Date (UTC)

25-Mar-2014

Time (UTC)

01:43

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012 R2

File property

Value

File name

Amd64_0a4e3661e45da065f9a906b2ac29e581_31bf3856ad364e35_6.3.9600.17080_none_bcfc7ed6f3d2c16e.manifest

File version

Not applicable

File size

727

Date (UTC)

28-Mar-2014

Time (UTC)

01:35

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

3,155

Date (UTC)

28-Mar-2014

Time (UTC)

01:35

Platform

Not applicable

File name

X86_microsoft-windows-b..re-bootmanager-pcat_31bf3856ad364e35_6.3.9600.17080_none_57c55968cecdd518.manifest

File version

Not applicable

File size

4,771

Date (UTC)

25-Mar-2014

Time (UTC)

01:43

Platform

Not applicable


Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×