The tax exempt number is unexpectedly required when you post a purchase invoice for a vendor from outside an EU country in Microsoft Dynamics AX 2009 Service Pack 1

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Rapidly Published articles provide information directly from within the Microsoft support organization. The information that is contained herein is created in response to emerging or unique topics, or is intended to supplement other Knowledge Base information.

This article applies to Microsoft Dynamics AX for all regions.

Symptoms

When you post a purchase invoice in Microsoft Dynamics AX 2009 Service Pack 1, the tax exempt number is unexpectedly required for a vendor from outside a European Union (EU) country.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft Web site:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft Web sites:

Partners

https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+ContactsCustomers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must follow these steps:

  1. Review the changes that are documented in the .xpo file.

  2. Apply these changes in a test environment before you apply the hotfix in a production environment.



For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2009 Service Pack 1 installed to apply this hotfix.

Restart requirement

If you are prompted to restart the computer, you must restart the computer after you apply this hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Platform

Axupdate.exe

Not applicable

61,288

15-Apr-2010

03:39

x86

Kb981993glp.xpo

Not applicable

38,934,461

15-Apr-2010

03:18

Not applicable

Metadata.xml

Not applicable

70

15-Apr-2010

03:18

Not applicable

Kb981993glp.xpo

Not applicable

22,405,534

15-Apr-2010

03:16

Not applicable

Metadata.xml

Not applicable

70

15-Apr-2010

03:16

Not applicable

Kb981993glp.xpo

Not applicable

6,855,925

15-Apr-2010

03:19

Not applicable

Metadata.xml

Not applicable

70

15-Apr-2010

03:19

Not applicable

Kb981993.xpo

Not applicable

27,362,266

15-Apr-2010

03:15

Not applicable

Metadata.xml

Not applicable

70

15-Apr-2010

03:15

Not applicable

Licensetermsar.rtf

Not applicable

101,414

13-Apr-2010

20:06

Not applicable

Licensetermscs.rtf

Not applicable

92,705

13-Apr-2010

20:06

Not applicable

Licensetermsda.rtf

Not applicable

102,543

13-Apr-2010

20:06

Not applicable

Licensetermsde.rtf

Not applicable

119,313

13-Apr-2010

20:06

Not applicable

Licensetermsen.rtf

Not applicable

111,795

13-Apr-2010

20:06

Not applicable

Licensetermses.rtf

Not applicable

98,313

13-Apr-2010

20:06

Not applicable

Licensetermset.rtf

Not applicable

104,484

13-Apr-2010

20:06

Not applicable

Licensetermsfi.rtf

Not applicable

107,418

13-Apr-2010

20:06

Not applicable

Licensetermsfr.rtf

Not applicable

133,197

13-Apr-2010

20:06

Not applicable

Licensetermshe-il.rtf

Not applicable

4,258

13-Apr-2010

20:06

Not applicable

Licensetermshu.rtf

Not applicable

94,304

13-Apr-2010

20:06

Not applicable

Licensetermsis.rtf

Not applicable

36,112

13-Apr-2010

20:06

Not applicable

Licensetermsit.rtf

Not applicable

117,765

13-Apr-2010

20:06

Not applicable

Licensetermsja.rtf

Not applicable

107,092

13-Apr-2010

20:06

Not applicable

Licensetermslt.rtf

Not applicable

125,197

13-Apr-2010

20:06

Not applicable

Licensetermslv.rtf

Not applicable

106,681

13-Apr-2010

20:06

Not applicable

Licensetermsnb-no.rtf

Not applicable

118,245

13-Apr-2010

20:07

Not applicable

Licensetermsnl.rtf

Not applicable

112,657

13-Apr-2010

20:07

Not applicable

Licensetermspl.rtf

Not applicable

118,887

13-Apr-2010

20:07

Not applicable

Licensetermspt-br.rtf

Not applicable

102,982

13-Apr-2010

20:07

Not applicable

Licensetermsru.rtf

Not applicable

151,400

13-Apr-2010

20:07

Not applicable

Licensetermssv.rtf

Not applicable

117,960

13-Apr-2010

20:07

Not applicable

Licensetermsth.rtf

Not applicable

156,708

13-Apr-2010

20:07

Not applicable

Licensetermstr.rtf

Not applicable

105,693

13-Apr-2010

20:07

Not applicable

Licensetermszh-hans.rtf

Not applicable

100,528

13-Apr-2010

20:07

Not applicable

Axsetupsp.exe

5.0.1100.35

1,615,720

15-Apr-2010

03:38

x86

Cabextractor.dll

Not applicable

18,800

15-Apr-2010

03:37

x86

Microsoft.dynamics.setup.reportingservices.dll

5.0.1100.9

150,440

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

538,488

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,336

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

534,392

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

530,296

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

534,392

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

534,392

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

530,296

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

530,296

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

538,488

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

538,488

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1500.1212

16,320

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

534,392

15-Apr-2010

03:37

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

530,296

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

530,296

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

542,584

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,848

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

530,296

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

530,296

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

530,296

15-Apr-2010

03:37

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

530,296

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

530,296

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

534,392

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

546,680

15-Apr-2010

03:37

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

18,872

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

530,296

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

558,968

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

20,408

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

530,296

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

13-Apr-2010

20:36

x86

Axsetupsp.resources.dll

5.0.1100.34

526,200

15-Apr-2010

03:38

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

15,800

13-Apr-2010

20:36

x86

Cabextractor.dll

Not applicable

22,384

15-Apr-2010

03:39

x64

Objects that are affected

This hotfix affects the following object:

  • \Data Dictionary\Tables\TaxVATNumTable\Methods\resolveCountryRegionFromTable

Validation of the application hotfix installation

To validate the installation of the application hotfix, open the SysHotfixManifest class in the Application Object Tree (AOT). Then, verify that there is a method whose name includes the Knowledge Base (KB) article number of the installed hotfix. Additionally, you can cross-check the affected objects by comparing the KBXXXXXX.txt file against the objects in the AOT. By doing this, you can make sure that the objects are changed correctly in the SYP layer or in the GLP layer.

Note The XXXXXX placeholder represents the KB article number of the installed hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

974255 Impact Analysis feature for Dynamics AX 2009

MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, THE RELIABILITY OR THE ACCURACY OF THE INFORMATION THAT IS CONTAINED IN THE DOCUMENTS AND THE RELATED GRAPHICS PUBLISHED ON THIS WEB SITE (THE “MATERIALS”) FOR ANY PURPOSE.

THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON-INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.

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