Summary

This article describes an update that improves the backup of Hyper-V Integrated components and that fixes the following issues.

  • Issue 1

    When you try to perform a live backup of virtual machines in Hyper-V 2012 R2 by using the Volume Shadow Copy Service (VSS), the backup operation is unsuccessful.

  • Issue 2

    When the Backup Guest operating system has multiple partitions, the system may fail because of time-outs in icsvc!CHyperVICProvider.


More Information

Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

Prerequisites

To apply this update in Windows Server 2012 R2, you must first have update 2919355 installed.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2012 R2 file information and notesImportant Windows 8.1 and Windows Server 2012 R2 hotfixes are included in the same packages. However, only "Windows 8.1" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.17 xxx

    Windows Server 2012 R2

    RTM

    GDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8.1 and Windows Server 2012 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Windows5.x-hypervintegrationservices-x64.msi

Not Applicable

1,646,592

15-May-2015

22:10

Not Applicable

Windows5.x-hypervintegrationservices-x64.xml

Not Applicable

130

15-May-2015

17:51

Not Applicable

Windows6.x-hypervintegrationservices-x64.xml

Not Applicable

167

15-May-2015

17:51

Not Applicable

Setup.exe

6.3.9600.17831

142,000

15-May-2015

22:01

x64

Windows5.x-hypervintegrationservices-x86.msi

Not Applicable

1,363,968

15-May-2015

21:21

Not Applicable

Windows5.x-hypervintegrationservices-x86.xml

Not Applicable

130

15-May-2015

17:50

Not Applicable

Windows6.x-hypervintegrationservices-x86.xml

Not Applicable

167

15-May-2015

17:50

Not Applicable

Setup.exe

6.3.9600.17831

125,616

15-May-2015

21:14

x86

Additional file information for Windows Server 2012 R2

Additional files for all supported x64-based versions of Windows Server 2012 R2

File name

Amd64_4e5eaae75838c95c82c13926208165f2_31bf3856ad364e35_6.3.9600.17831_none_a17035a709c2aea4.manifest

File version

Not Applicable

File size

1,054

Date (UTC)

16-May-2015

Time (UTC)

06:28

File name

Amd64_9a9892119d0e300788fe6ac7abb25443_31bf3856ad364e35_6.3.9600.17831_none_695cb69210ca0dc4.manifest

File version

Not Applicable

File size

1,082

Date (UTC)

16-May-2015

Time (UTC)

06:28

File name

Amd64_f5f70687cfa2754da603b1f415a25ff6_31bf3856ad364e35_6.3.9600.17831_none_69865d438f600481.manifest

File version

Not Applicable

File size

1,082

Date (UTC)

16-May-2015

Time (UTC)

06:28

File name

Amd64_microsoft-hyper-v-g..aller-win5x-package_31bf3856ad364e35_6.3.9600.17831_none_c31e8b655e25608a.manifest

File version

Not Applicable

File size

3,141

Date (UTC)

15-May-2015

Time (UTC)

22:11

File name

Amd64_microsoft-hyper-v-g..aller-win6x-package_31bf3856ad364e35_6.3.9600.17831_none_c554f5779c7c93fb.manifest

File version

Not Applicable

File size

4,237

Date (UTC)

15-May-2015

Time (UTC)

22:24

File name

Amd64_microsoft-hyper-v-guest-installer_31bf3856ad364e35_6.3.9600.17831_none_629662adf594320f.manifest

File version

Not Applicable

File size

4,141

Date (UTC)

15-May-2015

Time (UTC)

22:11

File name

Package_1_for_kb3063283~31bf3856ad364e35~amd64~~6.3.1.0.mum

File version

Not Applicable

File size

4,382

Date (UTC)

16-May-2015

Time (UTC)

06:28

File name

Package_for_kb3063283_rtm_gm~31bf3856ad364e35~amd64~~6.3.1.0.mum

File version

Not Applicable

File size

1,413

Date (UTC)

16-May-2015

Time (UTC)

06:28

File name

Package_for_kb3063283_rtm~31bf3856ad364e35~amd64~~6.3.1.0.mum

File version

Not Applicable

File size

1,939

Date (UTC)

16-May-2015

Time (UTC)

06:28

File name

X86_microsoft-hyper-v-g..aller-win5x-package_31bf3856ad364e35_6.3.9600.17831_none_66ffefe1a5c7ef54.manifest

File version

Not Applicable

File size

3,135

Date (UTC)

15-May-2015

Time (UTC)

21:25

File name

X86_microsoft-hyper-v-g..aller-win6x-package_31bf3856ad364e35_6.3.9600.17831_none_693659f3e41f22c5.manifest

File version

Not Applicable

File size

4,229

Date (UTC)

15-May-2015

Time (UTC)

21:38

File name

X86_microsoft-hyper-v-guest-installer_31bf3856ad364e35_6.3.9600.17831_none_0677c72a3d36c0d9.manifest

File version

Not Applicable

File size

3,198

Date (UTC)

15-May-2015

Time (UTC)

21:25


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

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