USB composite devices do not enter selective suspend mode after you resume a Windows 7 or Windows Server 2008 R2-based computer from sleep

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Symptoms

When you resume a computer that is running Windows 7 or Windows Server 2008 R2 from sleep, USB composite devices that are connected to the computer do not enter selective suspend mode. This issue causes the computer to consume excessive power and occurs even though every child device in the composite device sends idle I/O request packets (IRPs) successfully.

Cause

This issue is caused by a race condition that occurs in the power-up path of a functional device object (FDO) when multiple device power-up IRPs are handled.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows 7

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    0.16xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    GDR

    6.1.760
    0.21xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    LDR

    6.1.760
    1.17xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    GDR

    6.1.760
    1.21xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Usbccgp.sys

6.1.7600.16974

76,288

07-Mar-2012

04:26

Usbhub.sys

6.1.7600.16974

258,560

07-Mar-2012

04:26

Usbccgp.sys

6.1.7600.21164

76,288

07-Mar-2012

04:19

Usbhub.sys

6.1.7600.21164

258,560

07-Mar-2012

04:19

Usbccgp.sys

6.1.7601.17791

76,288

07-Mar-2012

04:17

Usbhub.sys

6.1.7601.17791

258,560

07-Mar-2012

04:18

Usbccgp.sys

6.1.7601.21937

76,288

07-Mar-2012

04:06

Usbhub.sys

6.1.7601.21937

258,560

07-Mar-2012

04:06

Usbccgp.sys

6.1.7600.16974

76,288

07-Mar-2012

04:26

Usbhub.sys

6.1.7600.16974

258,560

07-Mar-2012

04:26

Usbccgp.sys

6.1.7600.21164

76,288

07-Mar-2012

04:19

Usbhub.sys

6.1.7600.21164

258,560

07-Mar-2012

04:19

Usbccgp.sys

6.1.7601.17791

76,288

07-Mar-2012

04:17

Usbhub.sys

6.1.7601.17791

258,560

07-Mar-2012

04:18

Usbccgp.sys

6.1.7601.21937

76,288

07-Mar-2012

04:06

Usbhub.sys

6.1.7601.21937

258,560

07-Mar-2012

04:06

Usbd.sys

6.1.7600.16974

5,888

07-Mar-2012

04:25

Usbehci.sys

6.1.7600.16974

43,008

07-Mar-2012

04:25

Usbhub.sys

6.1.7600.16974

258,560

07-Mar-2012

04:26

Usbohci.sys

6.1.7600.16974

20,480

07-Mar-2012

04:25

Usbport.sys

6.1.7600.16974

284,672

07-Mar-2012

04:26

Usbuhci.sys

6.1.7600.16974

24,064

07-Mar-2012

04:25

Usbd.sys

6.1.7600.21164

5,888

07-Mar-2012

04:18

Usbehci.sys

6.1.7600.21164

43,008

07-Mar-2012

04:19

Usbhub.sys

6.1.7600.21164

258,560

07-Mar-2012

04:19

Usbohci.sys

6.1.7600.21164

20,480

07-Mar-2012

04:19

Usbport.sys

6.1.7600.21164

284,672

07-Mar-2012

04:19

Usbuhci.sys

6.1.7600.21164

24,064

07-Mar-2012

04:19

Usbd.sys

6.1.7601.17791

5,888

07-Mar-2012

04:17

Usbehci.sys

6.1.7601.17791

43,008

07-Mar-2012

04:17

Usbhub.sys

6.1.7601.17791

258,560

07-Mar-2012

04:18

Usbohci.sys

6.1.7601.17791

20,480

07-Mar-2012

04:17

Usbport.sys

6.1.7601.17791

284,672

07-Mar-2012

04:17

Usbuhci.sys

6.1.7601.17791

24,064

07-Mar-2012

04:17

Usbd.sys

6.1.7601.21937

5,888

07-Mar-2012

04:05

Usbehci.sys

6.1.7601.21937

43,008

07-Mar-2012

04:05

Usbhub.sys

6.1.7601.21937

258,560

07-Mar-2012

04:06

Usbohci.sys

6.1.7601.21937

20,480

07-Mar-2012

04:05

Usbport.sys

6.1.7601.21937

284,672

07-Mar-2012

04:05

Usbuhci.sys

6.1.7601.21937

24,064

07-Mar-2012

04:05

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Usbccgp.sys

6.1.7600.16974

99,328

07-Mar-2012

04:54

Usbhub.sys

6.1.7600.16974

343,040

07-Mar-2012

04:55

Usbccgp.sys

6.1.7600.21164

99,328

07-Mar-2012

05:06

Usbhub.sys

6.1.7600.21164

343,040

07-Mar-2012

05:06

Usbccgp.sys

6.1.7601.17791

99,328

07-Mar-2012

04:56

Usbhub.sys

6.1.7601.17791

343,040

07-Mar-2012

04:56

Usbccgp.sys

6.1.7601.21937

99,328

07-Mar-2012

04:43

Usbhub.sys

6.1.7601.21937

343,040

07-Mar-2012

04:43

Usbccgp.sys

6.1.7600.16974

99,328

07-Mar-2012

04:54

Usbhub.sys

6.1.7600.16974

343,040

07-Mar-2012

04:55

Usbccgp.sys

6.1.7600.21164

99,328

07-Mar-2012

05:06

Usbhub.sys

6.1.7600.21164

343,040

07-Mar-2012

05:06

Usbccgp.sys

6.1.7601.17791

99,328

07-Mar-2012

04:56

Usbhub.sys

6.1.7601.17791

343,040

07-Mar-2012

04:56

Usbccgp.sys

6.1.7601.21937

99,328

07-Mar-2012

04:43

Usbhub.sys

6.1.7601.21937

343,040

07-Mar-2012

04:43

Usbd.sys

6.1.7600.16974

7,936

07-Mar-2012

04:54

Usbehci.sys

6.1.7600.16974

52,736

07-Mar-2012

04:54

Usbhub.sys

6.1.7600.16974

343,040

07-Mar-2012

04:55

Usbohci.sys

6.1.7600.16974

25,600

07-Mar-2012

04:54

Usbport.sys

6.1.7600.16974

325,120

07-Mar-2012

04:54

Usbuhci.sys

6.1.7600.16974

30,720

07-Mar-2012

04:54

Usbd.sys

6.1.7600.21164

7,936

07-Mar-2012

05:05

Usbehci.sys

6.1.7600.21164

52,736

07-Mar-2012

05:05

Usbhub.sys

6.1.7600.21164

343,040

07-Mar-2012

05:06

Usbohci.sys

6.1.7600.21164

25,600

07-Mar-2012

05:05

Usbport.sys

6.1.7600.21164

325,120

07-Mar-2012

05:05

Usbuhci.sys

6.1.7600.21164

30,720

07-Mar-2012

05:05

Usbd.sys

6.1.7601.17791

7,936

07-Mar-2012

04:55

Usbehci.sys

6.1.7601.17791

52,736

07-Mar-2012

04:56

Usbhub.sys

6.1.7601.17791

343,040

07-Mar-2012

04:56

Usbohci.sys

6.1.7601.17791

25,600

07-Mar-2012

04:56

Usbport.sys

6.1.7601.17791

325,120

07-Mar-2012

04:56

Usbuhci.sys

6.1.7601.17791

30,720

07-Mar-2012

04:55

Usbd.sys

6.1.7601.21937

7,936

07-Mar-2012

04:43

Usbehci.sys

6.1.7601.21937

52,736

07-Mar-2012

04:43

Usbhub.sys

6.1.7601.21937

343,040

07-Mar-2012

04:43

Usbohci.sys

6.1.7601.21937

25,600

07-Mar-2012

04:43

Usbport.sys

6.1.7601.21937

325,120

07-Mar-2012

04:43

Usbuhci.sys

6.1.7601.21937

30,720

07-Mar-2012

04:43

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Usbccgp.sys

6.1.7600.16974

222,720

07-Mar-2012

04:12

Usbhub.sys

6.1.7600.16974

972,800

07-Mar-2012

04:13

Usbccgp.sys

6.1.7600.21164

222,720

07-Mar-2012

04:20

Usbhub.sys

6.1.7600.21164

972,800

07-Mar-2012

04:21

Usbccgp.sys

6.1.7601.17791

222,720

07-Mar-2012

03:57

Usbhub.sys

6.1.7601.17791

973,312

07-Mar-2012

03:58

Usbccgp.sys

6.1.7601.21937

222,720

07-Mar-2012

04:07

Usbhub.sys

6.1.7601.21937

973,312

07-Mar-2012

04:07

Usbd.sys

6.1.7600.16974

11,904

07-Mar-2012

04:12

Usbehci.sys

6.1.7600.16974

134,144

07-Mar-2012

04:12

Usbhub.sys

6.1.7600.16974

972,800

07-Mar-2012

04:13

Usbohci.sys

6.1.7600.16974

64,000

07-Mar-2012

04:12

Usbport.sys

6.1.7600.16974

648,704

07-Mar-2012

04:12

Usbuhci.sys

6.1.7600.16974

86,016

07-Mar-2012

04:12

Usbd.sys

6.1.7600.21164

11,904

07-Mar-2012

04:20

Usbehci.sys

6.1.7600.21164

134,144

07-Mar-2012

04:20

Usbhub.sys

6.1.7600.21164

972,800

07-Mar-2012

04:21

Usbohci.sys

6.1.7600.21164

64,000

07-Mar-2012

04:20

Usbport.sys

6.1.7600.21164

648,704

07-Mar-2012

04:20

Usbuhci.sys

6.1.7600.21164

86,016

07-Mar-2012

04:20

Usbd.sys

6.1.7601.17791

11,904

07-Mar-2012

03:57

Usbehci.sys

6.1.7601.17791

134,656

07-Mar-2012

03:57

Usbhub.sys

6.1.7601.17791

973,312

07-Mar-2012

03:58

Usbohci.sys

6.1.7601.17791

64,000

07-Mar-2012

03:57

Usbport.sys

6.1.7601.17791

648,704

07-Mar-2012

03:57

Usbuhci.sys

6.1.7601.17791

86,016

07-Mar-2012

03:57

Usbd.sys

6.1.7601.21937

11,904

07-Mar-2012

04:07

Usbehci.sys

6.1.7601.21937

134,656

07-Mar-2012

04:07

Usbhub.sys

6.1.7601.21937

973,312

07-Mar-2012

04:07

Usbohci.sys

6.1.7601.21937

64,000

07-Mar-2012

04:07

Usbport.sys

6.1.7601.21937

648,704

07-Mar-2012

04:07

Usbuhci.sys

6.1.7601.21937

86,016

07-Mar-2012

04:07

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about IRPs, visit the following Microsoft website:

General information about IRPsFor more information about creating an FDO in the Battery Miniclass Driver, visit the following Microsoft website:

General information about creating an FDO in the Battery Miniclass DriverFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

X86_embedded-usb.inf_31bf3856ad364e35_6.1.7600.16974_none_07fc29aa216e9c5b.manifest

File version

Not applicable

File size

3,508

Date (UTC)

07-Mar-2012

Time (UTC)

06:40

File name

X86_embedded-usb.inf_31bf3856ad364e35_6.1.7600.21164_none_08906e833a845376.manifest

File version

Not applicable

File size

3,508

Date (UTC)

07-Mar-2012

Time (UTC)

06:33

File name

X86_embedded-usb.inf_31bf3856ad364e35_6.1.7601.17791_none_09c9e5fa1ea7f424.manifest

File version

Not applicable

File size

3,508

Date (UTC)

07-Mar-2012

Time (UTC)

06:37

File name

X86_embedded-usb.inf_31bf3856ad364e35_6.1.7601.21937_none_0a9a65ef378f8179.manifest

File version

Not applicable

File size

3,508

Date (UTC)

07-Mar-2012

Time (UTC)

06:33

File name

X86_usb.inf_31bf3856ad364e35_6.1.7600.16974_none_cad8981f6fbea282.manifest

File version

Not applicable

File size

3,060

Date (UTC)

07-Mar-2012

Time (UTC)

06:45

File name

X86_usb.inf_31bf3856ad364e35_6.1.7600.21164_none_cb6cdcf888d4599d.manifest

File version

Not applicable

File size

3,060

Date (UTC)

07-Mar-2012

Time (UTC)

06:38

File name

X86_usb.inf_31bf3856ad364e35_6.1.7601.17791_none_cca6546f6cf7fa4b.manifest

File version

Not applicable

File size

3,060

Date (UTC)

07-Mar-2012

Time (UTC)

06:39

File name

X86_usb.inf_31bf3856ad364e35_6.1.7601.21937_none_cd76d46485df87a0.manifest

File version

Not applicable

File size

3,060

Date (UTC)

07-Mar-2012

Time (UTC)

06:33

File name

X86_usbport.inf_31bf3856ad364e35_6.1.7600.16974_none_bda2909c64d9f069.manifest

File version

Not applicable

File size

6,144

Date (UTC)

07-Mar-2012

Time (UTC)

06:39

File name

X86_usbport.inf_31bf3856ad364e35_6.1.7600.21164_none_be36d5757defa784.manifest

File version

Not applicable

File size

6,144

Date (UTC)

07-Mar-2012

Time (UTC)

06:33

File name

X86_usbport.inf_31bf3856ad364e35_6.1.7601.17791_none_bf704cec62134832.manifest

File version

Not applicable

File size

6,144

Date (UTC)

07-Mar-2012

Time (UTC)

06:36

File name

X86_usbport.inf_31bf3856ad364e35_6.1.7601.21937_none_c040cce17afad587.manifest

File version

Not applicable

File size

6,144

Date (UTC)

07-Mar-2012

Time (UTC)

06:31

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_embedded-usb.inf_31bf3856ad364e35_6.1.7600.16974_none_641ac52dd9cc0d91.manifest

File version

Not applicable

File size

3,512

Date (UTC)

07-Mar-2012

Time (UTC)

07:27

File name

Amd64_embedded-usb.inf_31bf3856ad364e35_6.1.7600.21164_none_64af0a06f2e1c4ac.manifest

File version

Not applicable

File size

3,512

Date (UTC)

07-Mar-2012

Time (UTC)

07:34

File name

Amd64_embedded-usb.inf_31bf3856ad364e35_6.1.7601.17791_none_65e8817dd705655a.manifest

File version

Not applicable

File size

3,512

Date (UTC)

07-Mar-2012

Time (UTC)

07:26

File name

Amd64_embedded-usb.inf_31bf3856ad364e35_6.1.7601.21937_none_66b90172efecf2af.manifest

File version

Not applicable

File size

3,512

Date (UTC)

07-Mar-2012

Time (UTC)

07:32

File name

Amd64_usb.inf_31bf3856ad364e35_6.1.7600.16974_none_26f733a3281c13b8.manifest

File version

Not applicable

File size

3,064

Date (UTC)

07-Mar-2012

Time (UTC)

07:27

File name

Amd64_usb.inf_31bf3856ad364e35_6.1.7600.21164_none_278b787c4131cad3.manifest

File version

Not applicable

File size

3,064

Date (UTC)

07-Mar-2012

Time (UTC)

07:34

File name

Amd64_usb.inf_31bf3856ad364e35_6.1.7601.17791_none_28c4eff325556b81.manifest

File version

Not applicable

File size

3,064

Date (UTC)

07-Mar-2012

Time (UTC)

07:26

File name

Amd64_usb.inf_31bf3856ad364e35_6.1.7601.21937_none_29956fe83e3cf8d6.manifest

File version

Not applicable

File size

3,064

Date (UTC)

07-Mar-2012

Time (UTC)

07:33

File name

Amd64_usbport.inf_31bf3856ad364e35_6.1.7600.16974_none_19c12c201d37619f.manifest

File version

Not applicable

File size

6,148

Date (UTC)

07-Mar-2012

Time (UTC)

07:26

File name

Amd64_usbport.inf_31bf3856ad364e35_6.1.7600.21164_none_1a5570f9364d18ba.manifest

File version

Not applicable

File size

6,148

Date (UTC)

07-Mar-2012

Time (UTC)

07:33

File name

Amd64_usbport.inf_31bf3856ad364e35_6.1.7601.17791_none_1b8ee8701a70b968.manifest

File version

Not applicable

File size

6,148

Date (UTC)

07-Mar-2012

Time (UTC)

07:25

File name

Amd64_usbport.inf_31bf3856ad364e35_6.1.7601.21937_none_1c5f6865335846bd.manifest

File version

Not applicable

File size

6,148

Date (UTC)

07-Mar-2012

Time (UTC)

07:31

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_usb.inf_31bf3856ad364e35_6.1.7600.16974_none_cada3c156fbcab7e.manifest

File version

Not applicable

File size

3,062

Date (UTC)

07-Mar-2012

Time (UTC)

07:13

File name

Ia64_usb.inf_31bf3856ad364e35_6.1.7600.21164_none_cb6e80ee88d26299.manifest

File version

Not applicable

File size

3,062

Date (UTC)

07-Mar-2012

Time (UTC)

07:12

File name

Ia64_usb.inf_31bf3856ad364e35_6.1.7601.17791_none_cca7f8656cf60347.manifest

File version

Not applicable

File size

3,062

Date (UTC)

07-Mar-2012

Time (UTC)

07:12

File name

Ia64_usb.inf_31bf3856ad364e35_6.1.7601.21937_none_cd78785a85dd909c.manifest

File version

Not applicable

File size

3,062

Date (UTC)

07-Mar-2012

Time (UTC)

07:00

File name

Ia64_usbport.inf_31bf3856ad364e35_6.1.7600.16974_none_bda4349264d7f965.manifest

File version

Not applicable

File size

6,146

Date (UTC)

07-Mar-2012

Time (UTC)

07:12

File name

Ia64_usbport.inf_31bf3856ad364e35_6.1.7600.21164_none_be38796b7dedb080.manifest

File version

Not applicable

File size

6,146

Date (UTC)

07-Mar-2012

Time (UTC)

07:11

File name

Ia64_usbport.inf_31bf3856ad364e35_6.1.7601.17791_none_bf71f0e26211512e.manifest

File version

Not applicable

File size

6,146

Date (UTC)

07-Mar-2012

Time (UTC)

07:12

File name

Ia64_usbport.inf_31bf3856ad364e35_6.1.7601.21937_none_c04270d77af8de83.manifest

File version

Not applicable

File size

6,146

Date (UTC)

07-Mar-2012

Time (UTC)

06:58

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