You have multiple accounts
Choose the account you want to sign in with.


After you upgrade to Microsoft Exchange Server 2013 Cumulative Update 3, users who run Microsoft Outlook on Windows XP cannot connect to Exchange Server 2013 public folders. Additionally, users receive the following error message when they try to open the public folders:

Cannot expand the folder. The set of folders cannot be opened. Your profile is not configured.

Note For more information about this cumulative update, click the following article number to view the article in the Microsoft Knowledge Base:

2892464 Description of Cumulative Update 3 for Exchange Server 2013


To resolve this problem, install Exchange Server 2013 Service Pack 1 (SP1) or a laterĀ cumulative update for Exchange Server 2013.For more information, see the following Microsoft Knowledge Base article:

2926248 Description of Exchange Server 2013 Service Pack 1


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!