Applies to:

Windows Server 2012, all editions
Windows Server 2012 R2, all editions
Windows Server 2016, all editions
Windows Server 2019, all editions
Windows 7, all editions
Windows 8.1, all editions
Windows 10, all editions

Introduction

This article contains recommendations that may help an administrator determine the cause of potential instability on a computer that is running a supported version of Microsoft Windows when it is used together with antivirus software in an Active Directory domain environment or in a managed business environment.

Note We recommend that you temporarily apply these settings to evaluate system behavior. If your system performance or stability is improved by the recommendations that are made in this article, contact your antivirus software vendor for instructions or for an updated version or settings of the antivirus software.

Important This article contains information that shows how to help lower security settings or how to temporarily turn off security features on a computer. You can make these changes to understand the nature of a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular environment. If you implement this workaround, take any appropriate additional steps to help protect the computer.

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