Warranties, extended service plans, and Terms & Conditions for your device

Important:  We’ve updated our limited warranty terms for Xbox Elite Wireless Controller Series 2. Click here to learn more.

Download information about the Standard Limited Warranty, Microsoft Complete extended service plan, and extended hardware service plan for business.

Select a country or region

Terms and conditions, including warranty terms, depend on where you purchased your device. In the drop-down list, select the country or region where you bought your device.

Standard Limited Warranty

Standard Limited Warranty applies to Xbox and PC accessories in Argentina.

Language

Links

Spanish

Download

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in the Australia.

Language

Device

Links

English

Surface

Download

Xbox

Download

PC accessories

Download

Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse

Download

HoloLens

Download


Extended terms and conditions

Extended terms and conditions are also provided for Australia.

Device

Terms and conditions

Surface – Consumer

Microsoft Complete for Accessories Terms and Conditions

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Extended Hardware Service for Accessories Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Business for Accessories Terms and Conditions

Microsoft Complete for Business Plus Terms and Conditions

Microsoft Complete for Business-Student

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Surface Hub Third-Party Stand Policy and Waiver

Xbox

Microsoft Complete for Devices Terms and Conditions


Microsoft Complete for Accessories Terms and Conditions

Language

Type

Purchase date

Links

English

Terms and Conditions

On or after January 1, 2020

Download

On or after October 22, 2019 and on or before December 31, 2019

Download

English

Product Disclosure Statement

On or after January 1, 2020

Download

On or after October 22, 2019 and on or before December 31, 2019

Download

Back to Extended terms and conditions table


Microsoft Complete for Devices Terms and Conditions

Language

Type

Purchase date

Links

English

Terms and Conditions

On or after January 1, 2020

Download

On or after November 7, 2017 and on or before December 31, 2019

Download

On or after May 12, 2017 and on or before November 6, 2017

Download

On or after April 9, 2016 and on or before May 11, 2017

Download

On or after January 19, 2016 and on or before April 8, 2016

Download

On or before January 18, 2016

Download

English

Product Disclosure Statement

On or after January 1, 2020

Download

On or before November 7, 2017 and on or before December 31, 2019

Download

On or after August 31, 2016 and on or before May 22, 2017

Download

On or after April 8, 2016 and on or before August 30, 2016

Download

On or after January 19, 2016 and on or before April 7, 2016

Download

On or after November 2, 2015 and on or before January 18, 2016

Download

On or after July 1, 2015 and on or before November 1, 2015

Download

Back to Extended terms and conditions table


Advanced Exchange Services Terms and Conditions

Language

Links

English

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service for Accessories Terms and Conditions

Language

Purchase date

Links

English

On or after February 15, 2020

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

English

On or after February 1, 2020

Download

On or after December 13, 2018 and on or before January 31, 2020

Download

On or after January 8, 2017 and on or before December 12, 2018

Download

On or after April 20, 2017 and on or before January 7, 2017

Download

On or after August 1, 2015 and on or before April 19, 2017

Download

On or after May 15, 2015 and on or before July 30, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business for Accessories Terms and Conditions

Language

Type

Purchase date

Links

English

Terms and Conditions

On or after January 1, 2020

Download

On or after September 2, 2019 and on or before December 31, 2019

Download

Product Disclosure Statement

On or after January 1, 2020

Download

On or after September 2, 2019 and on or before December 31, 2019

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Plus Terms and Conditions

Language

Type

Purchase date

Links

English

Terms and Conditions

On or after February 1, 2020

Download

Product Disclosure Statement

On or after February 1, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Type

Purchase date

Links

English

Terms and Conditions

On or after February 1, 2020

Download

On or after January 1, 2020 and on or before January 31, 2020

Download

On or after August 1, 2018 and on or before December 31, 2019

Download

On or after August 1, 2017 and or on before July 31, 2018

Download

On or after April 20, 2017 and on or before July 31 ,2017

Download

On or after August 1, 2015 and on or before April 19, 2017

Download

On or after April 30, 2015 and on or before July 31, 2015

Download

Product Disclosure Statement

On or after February 1, 2020

Download

On or after January 1, 2020 and on or before January 31, 2020

Download

On or after August 1, 2018 and on or before December 31, 2019

Download

On or after January 8, 2017 and on or before July 31, 2018

Download

On or after August 31, 2016 and on or before January 7, 2017

Download

On or after April 8, 2016 and on or before August 30, 2016

Download

On or after January 19, 2016 and on or before April 7, 2016

Download

On or after November 2, 2015 and on or before January 18, 2016

Download

On or after July 1, 2015 and on or before November 1, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business-Student

Language

Type

Purchase date

Links

English

Terms and Conditions

On or after January 1, 2020

Download

On or after October 9, 2017 and on or before December 31, 2019

Download

On or after May 23, 2017 and on or before October 8, 2017

Download

Product Disclosure Statement

On or after January 1, 2020

Download

On or after October 9, 2017 and on or before December 31, 2019

Download

On or after August 31, 2016 and on or before October 8, 2017

Download

On or after April 8, 2016 and on or before August 30, 2016

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

English

On or after August 27, 2019

Download

On or after September 28, 2017 and on or before August 26, 2019

Download

On or after April 1, 2016 and on or before September 27, 2017

Download

On or before March 31, 2016

Download

Back to Extended terms and conditions table


Surface Hub Third-Party Stand Policy and Waiver

Language

Links

English

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Austria.

Language

Links

German

Download


Extended terms and conditions

Extended terms and conditions are also provided for Austria.

Device

Terms and conditions

Surface – Consumer

Microsoft Complete for Accessories Terms and Conditions

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Business with Drive Retention Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Surface Hub Third-Party Stand Policy and Waiver

Xbox

Microsoft Complete for Devices Terms and Conditions


Microsoft Complete for Accessories Terms and Conditions

Language

Purchase date

Links

German

On or after February 19, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Devices Terms and Conditions

Language

Purchase date

Links

German

On or after May 22, 2018

Download

On or after November 7, 2017 and on or before May 21, 2018

Download

On or after June 2, 2017 and on or before September 28, 2017

Download

On or after May 3, 2015 and on or before June 1, 2017

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Advanced Exchange Services Terms and Conditions

Language

Links

German

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

German

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after September 29, 2017 and on or before May 21, 2018

Download

On or after May 3, 2015 and on or before September 28, 2017

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

German

On or before February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after June 13, 2017 and on or before May 21, 2018

Download

On or after May 3, 2015 and on or before June 12, 2017

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business with Drive Retention Terms and Conditions

Language

Purchase date

Links

German

On or after February 15, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Links

German

On or before August 1, 2018

Download

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

German

On or before August 1, 2018

Download

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

German

On or after July 30, 2019

Download

On or after May 22, 2018 and on or before July 29, 2019

Download

On or after August 24, 2017 and on or before May 21, 2018

Download

On or after April 1, 2016 and on or before August 24, 2017

Download

On or before March 31, 2016

Download

Back to Extended terms and conditions table


Surface Hub Third-Party Stand Policy and Waiver

Language

Purchase date

German

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Belgium.

Language

Links

Dutch

Download

French

Download


Extended terms and conditions

Extended terms and conditions are also provided for Belgium

Device

Terms and conditions

Surface – Consumer

Microsoft Complete for Accessories Terms and Conditions

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Business with Drive Retention Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Surface Hub Third-Party Stand Policy and Waiver

Xbox

Microsoft Complete for Devices Terms and Conditions


Microsoft Complete for Accessories Terms and Conditions

Language

Purchase date

Links

Dutch

On or after November 17, 2020

Download

French

On or after November 17, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Devices Terms and Conditions

Language

Purchase date

Links

Dutch

On or after May 22, 2018

Download

On or after November 7, 2017 and on or before May 21, 2018

Download

On or after May 3, 2015 and on or before November 6, 2017

Download

On or before May 2, 2015

Download

French

On or after May 22, 2018

Download

On or after November 7, 2017 and on or before May 21, 2018

Download

On or after March 5, 2015 and on or before November 6, 2017

Download

On or after February 5, 2015 and on or before March 4, 2015

Download

Back to Extended terms and conditions table


Advanced Exchange Services Terms and Conditions

Language

Links

Dutch

Download

French

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Dutch

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after May 3, 2015 and on or before May 21, 2018

Download

On or before May 2, 2015

Download

French

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after May 3, 2015 and on or before May 21, 2018

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

Dutch

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after May 3, 2015 and on or before May 21, 2018

Download

On or before May 2, 2015

Download

French

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after May 3, 2015 and on or before May 21, 2018

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business with Drive Retention Terms and Conditions

Language

Purchase date

Links

Dutch

On or after February 15, 2020

Download

French

On or after February 15, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Links

Dutch

On or before August 1, 2018

Download

Download the Terms and Conditions

Download

French

On or before August 1, 2018

Download

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

Dutch

On or before August 1, 2018

Download

Download the Terms and Conditions

Download

French

On or before August 1, 2018

Download

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Dutch

On or after July 30, 2019

Download

On or after May 22, 2018 and on or before July 29, 2019

Download

On or after September 27, 2017 and on or before May 21, 2018

Download

On or after August 25, 2017 and on or before September 26, 2017

Download

On or after April 1, 2016 and on or before August 24, 2017

Download

On or before March 31, 2016

Download

French

On or after July 30, 2019

Download

On or after May 22, 2018 and on or before July 29, 2019

Download

On or after September 27, 2017 and on or before May 21, 2018

Download

On or after August 25, 2017 and on or before September 26, 2017

Download

On or after April 1, 2016 and on or before August 24, 2017

Download

On or before March 31, 2016

Download

Back to Extended terms and conditions table


Surface Hub Third-Party Stand Policy and Waiver

Language

Links

Dutch

Download

French

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Xbox and PC accessories in Brazil.

Language

Device

Links

Portuguese

Xbox

Download

PC accessories

Download

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices and PC accessories in Bulgaria.

Language

Device

Links

Bulgarian

Surface

Download

PC accessories

Download


Extended terms and conditions

Extended terms and conditions are also provided for Bulgaria.

Device

Terms and conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub


Advanced Exchange Services Terms and Conditions

Language

Links

Bulgarian

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Bulgarian

On or after May 1, 2019

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Bulgarian

On or after December 1, 2019

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in the Canada.

Language

Links

English

Download

French

Download


Extended terms and conditions

Extended terms and conditions are also provided for Canada.

Device

Terms and conditions

Surface – Consumer

Microsoft Complete for Accessories Terms and Conditions

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Extended Hardware Service for Accessories Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Business for Accessories Terms and Conditions

Microsoft Complete for Business Plus Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Surface Hub Third-Party Stand Policy and Waiver

Xbox

Microsoft Complete for Devices Terms and Conditions


Microsoft Complete for Accessories Terms and Conditions

Language

Purchase date

Links

English

On or after November 4, 2019

Download

French

On or after November 4, 2019

Download

Back to Extended terms and conditions table


Microsoft Complete for Devices Terms and Conditions

Language

Purchase date

Location

Links

English

On or after October 8, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after November 7, 2017 and on or before October 7, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after May 12, 2017 and on or before November 6, 2017

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after January 19, 2016 and on or before May 11, 2017

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after October 6, 2015 and on or before January 18, 2016

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after September 1, 2015 and on or before October 5, 2015

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or before August 31, 2015

British Columbia, New Brunswick, Nova Scotia, Saskatchewan, Yukon

Download

Alberta, Manitoba, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec

Download

French

On or after October 8, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after November 7, 2017 and on or before October 7, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after May 12, 2017 and on or before November 6, 2017

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after January 19, 2016 and on or before May 11, 2017

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after October 6, 2015 and on or before January 18, 2016

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after September 1, 2015 and on or before October 5, 2015

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or before August 31, 2015

British Columbia, New Brunswick, Nova Scotia, Saskatchewan, Yukon

Download

Alberta, Manitoba, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec

Download

Back to Extended terms and conditions table


Advanced Exchange Services Terms and Conditions

Language

Links

English

Download

French

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service for Accessories Terms and Conditions

Language

Purchase date

Links

English

On or after February 15, 2020

Download

French

On or after February 15, 2020

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Location

Links

English

On or after December 15, 2019

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after October 8, 2018 and on or before December 14, 2019

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after September 1, 2015 and on or before October 7, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or before August 31, 2015

Alberta, Manitoba, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec

Download

British Columbia, New Brunswick, Nova Scotia, Saskatchewan, Yukon

Download

French

On or after December 15, 2019

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after October 8, 2018 and on or before December 14, 2019

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after September 1, 2015 and on or before October 7, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or before August 31, 2015

Alberta, Manitoba, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec

Download

British Columbia, New Brunswick, Nova Scotia, Saskatchewan, Yukon

Download

Back to Extended terms and conditions table


Microsoft Complete for Business for Accessories Terms and Conditions

Language

Purchase date

Links

English

On or after November 15, 2019

Download

French

On or after November 15, 2019

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Plus Terms and Conditions

Language

Purchase date

Links

English

On or after December 15, 2019

Download

French

On or after December 15, 2019

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Location

Links

English

On or after December 15, 2019

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after October 8, 2018 and on or before December 14, 2019

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after August 1, 2018 and on or before October 7, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after May 1, 2017 and on or before July 31, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after September 1, 2015 and on or before April 30, 2017

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or before August 31, 2015

British Columbia, New Brunswick, Nova Scotia, Saskatchewan, Yukon

Download

Alberta, Manitoba, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec

Download

French

On or after December 15, 2019

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after October 8, 2018 and on or before December 14, 2019

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after August 1, 2018 and on or before October 7, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after May 1, 2017 and on or before July 31, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after September 1, 2015 and on or before April 30, 2017

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or before August 31, 2015

British Columbia, New Brunswick, Nova Scotia, Saskatchewan, Yukon

Download

Alberta, Manitoba, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec

Download

Back to Extended terms and conditions table


Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Location

Links

English

On or after October 8, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or before October 7, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

French

On or after October 8, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or before October 7, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Location

Links

English

On or after October 8, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or before October 7, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

French

On or after October 8, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or before October 7, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Location

Links

English

On or after June 27, 2019

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after October 8, 2017 and on or before June 26, 2019

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after September 27, 2017 and on or before October 7, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

On or after April 1, 2016 and on or before September 26, 2017

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or before March 31, 2016

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

French

On or after June 27, 2019

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after October 8, 2017 and on or before June 26, 2019

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or after September 27, 2017 and on or before October 7, 2018

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

On or after April 1, 2016 and on or before September 26, 2017

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

On or before March 31, 2016

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon

Download

Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan

Download

Back to Extended terms and conditions table


Surface Hub Third-Party Stand Policy and Waiver

Language

Links

English

Download

French

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Xbox and PC accessories in Chile.

Language

Links

Spanish

Download

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, HoloLens, and Azure Kinect DK in China.

Language

Device

Links

Chinese (Simplified)

Surface

Download

Surface Commercial Standard Limited Warranty for Surface Pro 7, Surface Laptop 3, Surface Pro X, Surface Book 3, and Surface Laptop Go

Download

Xbox

Download

PC accessories

Download

Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse

Download

HoloLens

Download

Azure Kinect DK

Download


Extended terms and conditions

Extended terms and conditions are also provided for China.

Device

Terms and conditions

Surface – Consumer

Microsoft Plus Extended Hardware Service Plan Terms and Conditions

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Xbox

Microsoft Complete for Devices Terms and Conditions


Microsoft Plus Extended Hardware Service Plan Terms and Conditions

Language

Purchase date

Links

Chinese (Simplified)

On or after October 12, 2019

Download

Back to Extended terms and conditions table


Microsoft Complete for Devices Terms and Conditions

Language

Purchase date

Links

Chinese (Simplified)

On or after June 6, 2018

Download

On or after April 6, 2015 and on or before June 5, 2018

Download

On or after April 5, 2014 and on or before April 5, 2015

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Chinese (Simplified)

On or after February 1, 2020

Download

On or after August 1, 2018 and on or before January 31, 2020

Download

On or after May 3, 2015 and on or before July 31, 2018

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

Chinese (Simplified)

On or after February 1, 2020

Download

On or after August 1, 2018 and on or before January 31, 2020

Download

On or after June 14, 2017 and on or before July 31, 2018

Download

On or after May 3, 2015 and on or before June 13, 2017

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Links

Chinese (Simplified)

On or before August 1, 2018

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

Chinese (Simplified)

On or before August 1, 2018

Download

Back to Extended terms and conditions table

Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Chinese (Simplified)

Purchased on or after November 27, 2020

Download

Back to extended Terms and Conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Xbox and PC accessories in Columbia.

Language

Links

Spanish

Download

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices in Croatia.

Language

Links

Croatian

Download


Extended terms and conditions

Extended terms and conditions are also provided for Croatia.

Device

Terms and conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub


Advanced Exchange Services Terms and Conditions

Language

Links

Croatian

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Croatian

On or after May 1, 2019

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Croatian

On or after December 1, 2019

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, and PC accessories in Czechia.

Language

Links

Czech

Download


Extended terms and conditions

Extended terms and conditions are also provided for Czechia.

Device

Terms and conditions

Surface – Consumer

Microsoft Complete for Accessories Terms and Conditions

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Business with Drive Retention Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Xbox

Microsoft Complete for Devices Terms and Conditions


Microsoft Complete for Accessories Terms and Conditions

Language

Purchase date

Links

Czech

On or after February 19, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Devices Terms and Conditions

Language

Purchase date

Links

Czech

On or after May 22, 2018

Download

On or after November 7, 2017 and on or before May 21, 2018

Download

On or after July 1, 2015 and on or before November 6, 2017

Download

On or before June 30, 2015

Download

Back to Extended terms and conditions table


Advanced Exchange Services Terms and Conditions

Language

Links

Czech

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Czech

On or after February 15, 2020

Download

On or after May 1, 2019 and on or before February 14, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

Czech

On or after February 15, 2020

Download

On or after May 1, 2019 and on or before February 14, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Business with Drive Retention Terms and Conditions

Language

Purchase date

Links

Czech

On or after February 15, 2020

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Czech

On or after December 1, 2019

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Denmark.

Language

Links

Danish

Download


Extended terms and conditions

Extended terms and conditions are also provided for Denmark.

Device

Terms and conditions

Surface – Consumer

Microsoft Complete for Accessories Terms and Conditions

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Business with Drive Retention Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Surface Hub Third-Party Stand Policy and Waiver

Xbox

Microsoft Complete for Devices Terms and Conditions


Microsoft Complete for Accessories Terms and Conditions

Language

Purchase date

Links

Danish

On or after February 19, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Devices Terms and Conditions

Language

Purchase date

Links

Danish

On or after May 22, 2018

Download

On or after November 7, 2017 and on or before May 21, 2018

Download

On or after June 2, 2017 and on or before November 6, 2017

Download

On or after May 3, 2015 and on or before June 1, 2017

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Advanced Exchange Services Terms and Conditions

Language

Links

Danish

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Danish

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after September 29, 2017 and on or before May 21, 2018

Download

On or after May 3, 2015 and on or before September 28, 2017

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

Danish

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after June 13, 2017 and on or before May 21, 2018

Download

On or after May 3, 2015 and on or before June 12, 2017

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table

Microsoft Complete for Business with Drive Retention Terms and Conditions

Language

Purchase date

Links

Danish

On or after February 15, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Links

Danish

On or before August 1, 2018

Download

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

Danish

On or before August 1, 2018

Download

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Danish

On or after July 30, 2019

Download

On or after May 22, 2018 and on or before July 29, 2019

Download

On or after September 27, 2017 and on or before May 21, 2018

Download

On or after August 25, 2017 and on or before September 26, 2017

Download

On or after April 1, 2016 and on or before August 24, 2017

Download

On or before March 31, 2016

Download

Back to Extended terms and conditions table


Surface Hub Third-Party Stand Policy and Waiver

Language

Links

Danish

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices in Estonia.

Language

Links

Estonian

Download


Extended terms and conditions

Extended terms and conditions are also provided for Estonia.

Device

Terms and conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub


Advanced Exchange Services Terms and Conditions

Language

Links

Estonian

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Estonian

On or after May 1, 2019

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Estonian

On or after December 1, 2019

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Finland.

Language

Links

Finnish

Download


Extended terms and conditions

Extended terms and conditions are also provided for Finland.

Device

Terms and conditions

Surface – Consumer

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Business with Drive Retention Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Surface Hub Third-Party Stand Policy and Waiver

Xbox

Microsoft Complete for Devices Terms and Conditions


Microsoft Complete for Devices Terms and Conditions

Language

Purchase date

Links

Finnish

On or after May 3, 2015 and on or before March 7, 2018

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Advanced Exchange Services Terms and Conditions

Language

Links

Finnish

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Finnish

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after September 29, 2017 and on or before May 21, 2018

Download

On or after May 3, 2015 and on or before September 28, 2017

Download

On or before May 2, 2015

Download

English

On or after September 29, 2017

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

Finnish

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after June 13, 2017 and on or before May 21, 2018

Download

On or after May 3, 2015 and on or before June 12, 2017

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business with Drive Retention Terms and Conditions

Language

Purchase date

Links

Finnish

On or after February 15, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Links

Finnish

On or before August 1, 2018

Download

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

Finnish

On or before August 1, 2018

Download

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Finnish

On or after July 30, 2019

Download

On or after May 22, 2018 and on or before July 29, 2019

Download

On or after September 27, 2017 and on or before May 21, 2018

Download

On or after August 25, 2017 and on or before September 26, 2017

Download

On or after April 1, 2016 and on or before August 24, 2017

Download

On or before March 31, 2016

Download

Back to Extended terms and conditions table


Surface Hub Third-Party Stand Policy and Waiver

Language

Links

Finnish

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in France.

Language

Links

French

Download


Extended terms and conditions

Extended terms and conditions are also provided for France.

Device

Terms and conditions

Surface – Consumer

Microsoft Complete for Accessories Terms and Conditions

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Business with Drive Retention Terms and Conditions

Microsoft Complete for Business Plus Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Surface Hub Third-Party Stand Policy and Waiver

Xbox

Microsoft Complete for Devices Terms and Conditions


Microsoft Complete for Accessories Terms and Conditions

Language

Purchase date

Links

French

On or after November 4, 2019

Download

Back to Extended terms and conditions table


Microsoft Complete for Devices Terms and Conditions

Language

Purchase date

Links

French

On or after May 22, 2018

Download

On or after November 7, 2017 and on or before May 21, 2018

Download

On or after June 2, 2017 and on or before November 6, 2017

Download

On or after May 3, 2017 and on or before June 1, 2017

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Advanced Exchange Services Terms and Conditions

Language

Links

French

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

French

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after September 29, 2017 and on or before May 21, 2018

Download

On or after May 3, 2015 and on or before September 28, 2018

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Plus Terms and Conditions

Language

Purchase date

Links

French

On or after February 15, 2020

Download

On or after August 1, 2018 and on or before February 14, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

French

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after June 13, 2017 and on or before May 21, 2018

Download

On or after May 3, 2015 and on or before June 21, 2017

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business with Drive Retention Terms and Conditions

Language

Purchase date

Links

French

On or after February 15, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Links

French

On or after May 22, 2018 and on or before August 1, 2018

Download

On or before May 21, 2018

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

French

On or after May 22, 2018 and on or before August 1, 2018

Download

On or before May 21, 2018

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

French

On or after July 30, 2019

Download

On or after May 22, 2018 and on or before July 29, 2019

Download

On or after September 27, 2017 and on or before May 21, 2018

Download

On or after August 25, 2017 and on or before September 26, 2017

Download

On or after April 1, 2016 and on or before August 24, 2017

Download

On or before March 31, 2016

Download

Back to Extended terms and conditions table


Surface Hub Third-Party Stand Policy and Waiver

Language

Links

French

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Germany.

Language

Links

German

Download


Extended terms and conditions

Extended terms and conditions are also provided for Germany.

Device

Terms and conditions

Surface – Consumer

Microsoft Complete for Accessories Terms and Conditions

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Business with Drive Retention Terms and Conditions

Microsoft Complete for Business Plus Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Surface Hub Third-Party Stand Policy and Waiver

Xbox

Microsoft Complete for Devices Terms and Conditions


Microsoft Complete for Accessories Terms and Conditions

Language

Purchase date

Links

German

On or after February 19, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Devices Terms and Conditions

Language

Purchase date

Links

German

On or after May 22, 2018

Download

On or before November 7, 2017 and on or before May 21, 2018

Download

On or after June 2, 2017 and on or before November 6, 2017

Download

On or after May 3, 2015 and on or before June 1, 2017

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Advanced Exchange Services Terms and Conditions

Language

Links

German

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

German

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after September 29, 2017 and on or before May 21, 2018

Download

On or after May 3, 2015 and on or before September 28, 2017

Download

On or before May 2, 2015

Download

English

On or after September 29, 2017

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Plus Terms and Conditions

Language

Purchase date

Links

German

On or after February 15, 2020

Download

On or after August 1, 2018 and on or before February 14, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

German

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after June 13, 2017 and on or before May 21, 2018

Download

On or after May 3, 2015 and on or before June 12, 2017

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business with Drive Retention Terms and Conditions

Language

Purchase date

Links

German

On or after February 15, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Links

German

On or before August 1, 2018

Download

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

German

On or before August 1, 2018

Download

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

German

On or after July 30, 2019

Download

On or after May 22, 2018 and on or before July 29, 2019

Download

On or after September 27, 2017 and on or before May 21, 2018

Download

On or after August 25, 2017 and on or before September 26, 2017

Download

On or after April 1, 2016 and on or before August 24, 2017

Download

On or before March 31, 2016

Download

Back to Extended terms and conditions table


Surface Hub Third-Party Stand Policy and Waiver

Language

Links

German

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, and PC accessories in Greece.

Language

Links

Greek

Download


Extended terms and conditions

Extended terms and conditions are also provided for Greece.

Device

Terms and conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub


Advanced Exchange Services Terms and Conditions

Language

Links

Greek

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Greek

On or after October 15, 2019

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Greek

On or after December 1, 2019

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Hong Kong SAR.

Language

Device

Links

Chinese (Traditional)

Surface

Download

Xbox

Download

English

Surface

Download

Xbox

Download

Chinese (Traditional) / English

PC accessories

Download

Chinese (Traditional) / English

Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse

Download

Chinese (Traditional) / English

HoloLens

Download


Extended terms and conditions

Extended terms and conditions are also provided for Hong Kong SAR.

Device

Terms and conditions

Surface – Consumer

Microsoft Plus Extended Hardware Service Plan Terms and Conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub


Microsoft Plus Extended Hardware Service Plan Terms and Conditions

Language

Purchase date

Links

Chinese (Traditional)

On or after January 3, 2020

Download

English

On or after January 3, 2020

Download

Back to Extended terms and conditions table


Advanced Exchange Services Terms and Conditions

Language

Links

Chinese (Traditional)

Download

English

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Chinese (Traditional)

On or after February 1, 2020

Download

On or after December 13, 2018 and on or before January 31, 2020

Download

On or after May 3, 2015 and on or before December 12, 2018

Download

On or before May 2, 2015

Download

English

On or after December 13, 2018 and on or before January 31, 2020

Download

On or after May 3, 2015 and on or before December 12, 2018

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

Chinese (Traditional)

On or after February 1, 2020

Download

On or after December13, 2018 and on or before January 31, 2020

Download

On or after May 3, 2015 and on or before December 12, 2018

Download

On or before May 2, 2015

Download

English

On or after December 13, 2018 and on or before January 31, 2020

Download

On or after May 3, 2015 and on before December 12, 2018

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Links

Chinese (Traditional)

Download the Terms and Conditions

Download

English

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

Chinese (Traditional)

On or before August 1, 2018

Download

English

On or before August 1, 2018

Download

Back to Extended terms and conditions table

Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Chinese (Traditional)

On or after August 27, 2019

Download

English

Purchase on or after June 9, 2017 and on or before August 26, 2019

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, and PC accessories in Hungary.

Language

Links

Hungarian

Download


Extended terms and conditions

Extended terms and conditions are also provided for Hungary.

Device

Terms and conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions


Advanced Exchange Services Terms and Conditions

Language

Links

Hungarian

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, and PC accessories in India.

Language

Device

Links

English

Surface

Download

Xbox

Download

PC accessories

Download

Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse

Download


Extended terms and conditions

Extended terms and conditions are also provided for India.

Device

Terms and conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub


Advanced Exchange Services Terms and Conditions

Language

Links

English

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

English

On or after February 1, 2020

Download

On or after December 13, 2018 and on or before January 31, 2020

Download

On or after April 15, 2018 and on or before December 12, 2018

Download

On or after April 14, 2016

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

English

On or after February 15, 2020

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Ireland.

Language

Links

English

Download


Extended terms and conditions

Extended terms and conditions are also provided for Ireland.

Device

Terms and conditions

Surface – Consumer

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Business with Drive Retention Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Surface Hub Third-Party Stand Policy and Waiver

Xbox

Microsoft Complete for Devices Terms and Conditions


Microsoft Complete for Devices Terms and Conditions

Language

Purchase date

Links

English

Purchased on or after September 1, 2020

Download

Purchased on or after May 22, 2018 and on or before August 31, 2020

Download

On or after November 7, 2017

Download

On or after May 3, 2015 and on or before November 6, 2017

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Advanced Exchange Services Terms and Conditions

Language

Links

English

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

English

On or after May 22, 2018

Download

On or after May 3, 2015 and on or before May 21, 2018

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

English

On or after May 22, 2018

Download

On or after June 13, 2017 and on or before May 21, 2018

Download

On or after May 3, 2015 and on or before June 12, 2017

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table

Microsoft Complete for Business with Drive Retention Terms and Conditions

Language

Purchase date

Links

English

On or after January 13, 2021

Download

Back to extended Terms and Conditions table


Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Links

English

On or before August 1, 2018

Download

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

English

On or before August 1, 2018

Download

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

English

On or after July 30, 2019

Download

On or after May 22, 2018 and on or before July 29, 2019

Download

On or after September 27, 2017 and on or before May 21, 2018

Download

On or after August 25, 2017 and on or before September 26, 2017

Download

On or after April 1, 2016 and on or before August 24, 2017

Download

On or before March 31, 2016

Download

Back to Extended terms and conditions table


Surface Hub Third-Party Stand Policy and Waiver

Language

Links

English

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Xbox in Israel.

Language

Links

English

Download

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Italy.

Language

Links

Italian

Download


Extended terms and conditions

Extended terms and conditions are also provided for Italy.

Device

Terms and conditions

Surface – Consumer

Microsoft Complete for Accessories Terms and Conditions

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Business with Drive Retention Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Surface Hub Third-Party Stand Policy and Waiver

Xbox

Microsoft Complete for Devices Terms and Conditions

Microsoft Complete for Accessories Terms and Conditions

Language

Purchase date

Links

Italian

Purchased on or after September 18, 2020

Download

Purchased on or after March 12, 2020 and on or before September 17, 2020

Download

Back to extended Terms and Conditions table


Microsoft Complete for Devices Terms and Conditions

Language

Purchase date

Links

Italian

Purchased on or after September 18, 2020

Download

Purchased on or after May 8, 2019 and on or before September 17, 2020

Download

On or after May 22, 2018 and on or before May 7, 2019

Download

On or after February 15, 2018 and on or before May 21, 2018

Download

On or after November 7, 2017 and on or before February 14, 2018

Download

On or after September 16, 2016 and on or before November 6, 2017

Download

On or after July 1, 2015 and on or before September 15, 2016

Download

On or before June 30, 2015

Download

Back to Extended terms and conditions table


Advanced Exchange Services Terms and Conditions

Language

Links

Italian

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Italian

Purchased on or after September 18, 2020

Download

On or after May 8, 2019 and on or before September 17, 2020

Download

On or after May 22, 2018 and on or before May 7, 2019

Download

On or after August 1, 2017 and on or before May 21, 2018

Download

On or after September 16, 2016 and on or before June 31, 2017

Download

On or after July 1, 2015 and on or before September 15, 2016

Download

On or before June 30, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

Italian

Purchased on or after September 18, 2020

Download

Purchased on or after May 8, 2019 and on or before September 17, 2020

Download

On or after May 22, 2018 and on or before May 7, 2019

Download

On January 8, 2017 and on or before May 21, 2018

Download

On or after September 16, 2016 and on or before January 7 2017

Download

On or after July 1, 2015 and on or before September 15, 2016

Download

On or before June 30, 2015

Download

Back to Extended terms and conditions table

Microsoft Complete for Business with Drive Retention Terms and Conditions

Language

Purchase date

Links

Italian

Purchased on or after September 18, 2020

Download

Back to extended Terms and Conditions table


Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Links

Italian

On or after May 22, 2018 and on or before August 1, 2018

Download

On or after January19, 2017 and on or before May 21, 2018

Download

On or after September 16, 2016 and on or before January 18, 2017

Download

On or before September 15, 2016

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

Italian

On or after May 22, 2018 and on or before August 1, 2018

Download

On or after February 15, 2018 and on or before May 21, 2018

Download

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Italian

Purchased on or after September 18, 2020

Download

Purchased on or after July 30, 2019 and on or before September 17, 2020

Download

On or after May 22, 2018 and on or before July 29, 2019

Download

On or after September 27, 2017 and on or before May 21, 2018

Download

On or after August 25, 2017 and on or before September 26, 2017

Download

On or after April 1, 2016 and on or before August 24, 2017

Download

On or before March 31, 2016

Download

Back to Extended terms and conditions table


Surface Hub Third-Party Stand Policy and Waiver

Language

Links

Italian

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Japan.

Language

Device

Links

Japanese

Surface

Download

Xbox

Download

PC accessories

Download

Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse

Download

HoloLens

Download


Extended terms and conditions

Extended terms and conditions are also provided for Japan.

Device

Terms and conditions

Surface – Consumer

Microsoft Complete for Accessories Terms and Conditions

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Business Plus Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Surface Hub Third-Party Stand Policy and Waiver

Xbox

Microsoft Complete for Devices Terms and Conditions


Microsoft Complete for Accessories Terms and Conditions

Language

Purchase date

Links

Japanese

On or after November 4, 2019

Download

Back to Extended terms and conditions table


Microsoft Complete for Devices Terms and Conditions

Language

Purchase date

Links

Japanese

On or after November 7, 2017

Download

On or after June 2, 2017 and on or before November 6, 2017

Download

On or after May 3, 2015 and on or before June 1, 2017

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Advanced Exchange Services Terms and Conditions

Language

Links

Japanese

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Japanese

On or after February 1, 2020

Download

On or after December 13, 2018 and on or before January 31, 2020

Download

On or after May 3, 2015 and on or before December 12, 2018

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table

Microsoft Complete for Business Plus Terms and Conditions

Language

Purchase date

Links

Japanese

On or after September 30, 2020

Download

Back to extended Terms and Conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

Japanese

On or after February 1, 2020

Download

On or after December 13, 2018 and on or before January 31, 2020

Download

On or after May 3, 2015 and on or before December 12, 2018

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table

Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Links

Japanese

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

Japanese

On or before August 1, 2018

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Japanese

On or after April 22, 2019

Download

On or after September 1, 2017 and on or before April 21, 2019

Download

On or after August 18, 2017 and on or before August 31, 2017

Download

On or after March 9, 2016 and on or before August 17, 2017

Download

On or after March 24, 2015 and on or before March 8, 2016

Download

Back to Extended terms and conditions table


Surface Hub Third-Party Stand Policy and Waiver

Language

Links

Japanese

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens Korea.

Language

Device

Links

Korean

Surface

Download

English

Xbox

Download

Korean

PC accessories

Download

Korean

Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse

Download

Korean

HoloLens

Download


Extended terms and conditions

Extended terms and conditions are also provided for Korea.

Device

Terms and conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub


Advanced Exchange Services Terms and Conditions

Language

Links

Korean

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Korean

On or after February 1, 2020

Download

On or after December 13, 2018 and on or before January 31, 2020

Download

On or after July 1, 2015 and on or before December 12, 2018

Download

On or before June 30, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

Korean

On or after July 1, 2015

Download

On or before June 30, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Links

Korean

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

Korean

On or before August 1, 2018

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Korean

On or after August 14, 2020

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices in Latvia.

Language

Links

Latvian

Download

Extended terms and conditions

Extended terms and conditions are also provided for Latvia.

Device

Terms and conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub


Advanced Exchange Services Terms and Conditions

Language

Links

Latvian

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Latvian

On or after October 15, 2019

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Latvian

On or after December 1, 2019

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices in Lithuania.

Language

Links

Lithuanian

Download


Extended terms and conditions

Extended terms and conditions are also provided for Lithuania.

Device

Terms and conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub


Advanced Exchange Services Terms and Conditions

Language

Links

Lithuanian

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Lithuanian

On or after October 15, 2019

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Lithuanian

On or after December 1, 2019

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices in Luxembourg.

Language

Links

German

Download

French

Download


Extended terms and conditions

Extended terms and conditions are also provided for Luxembourg.

Device

Terms and conditions

Surface – Consumer

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Surface Hub Third-Party Stand Policy and Waiver


Microsoft Complete for Devices Terms and Conditions

Language

Purchase date

Links

German

On or after May 3, 2015 and on or before March 1, 2017

Download

On or before May 2, 2015

Download

French

On or after July 1, 2015 and on or before March 1, 2017

Download

On or before June 30, 2015

Download

Back to Extended terms and conditions table


Advanced Exchange Services Terms and Conditions

Language

Links

German

Download

French

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

German

On or after July 16, 2020

Download

On or after May 22, 2018 and on or before July 15, 2020

Download

On or after May 3, 2015

Download

French

On or after July 16, 2020

Download

On or after May 22, 2018 and on or before July 15, 2020

Download

On or after July 1, 2015 and on or before May 21, 2018

Download

On or before June 30, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

German

On or after May 3, 2015

Download

On or before May 2, 2015

Download

French

On or after July 1, 2015

Download

On or before June 30, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Links

German

Download the Terms and Conditions

Download

French

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

German

On or before August 1, 2018

Download

French

On or before August 1, 2018

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

German

On or after July 30, 2019

Download

On or after May 22, 2018 and on or before July 29, 2019

Download

On or after September 27, 2017 and on or before May 21, 2018

Download

On or after August 25, 2017 and on or before September 26, 2017

Download

On or after April 1 2016 and on or before August 24, 2017

Download

On or before March 31, 2016

Download

French

On or after July 30, 2019

Download

On or after May 22, 2018 and on or before July 29, 2019

Download

On or after September 27, 2017 and on or before May 21, 2018

Download

On or after August 25, 2017 and on or before September 26, 2017

Download

On or after April 1, 2016 and on or before August 24, 2017

Download

On or before March 31, 2016

Download

Back to Extended terms and conditions table


Surface Hub Third-Party Stand Policy and Waiver

Language

Links

German

Download

French

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices and PC accessories in Malaysia.

Language

Device

Links

English

Surface

Download

Malay

Surface

Download

English

PC accessories

Download

English

Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse

Download


Extended terms and conditions

Extended terms and conditions are also provided for Malaysia.

Device

Terms and conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Surface Hub Third-Party Stand Policy and Waiver


Advanced Exchange Services Terms and Conditions

Language

Links

English

Download

Malay

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

English

On or after February 1, 2020

Download

On or after December 13, 2018 and on or before January 31, 2020

Download

On or after June 25, 2015 and on or before December 12, 2018

Download

On or before June 24, 2015

Download

Malay

On or after February 1, 2020

Download

On or after December 13, 2018 and on or before January 31, 2020

Download

On or after June 25, 2015 and on or before December 12, 2018

Download

On or before June 24, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

English

On or after June 25, 2015

Download

On or before June 24, 2015

Download

Malay

On or after June 25, 2015

Download

On or before June 24, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

English

On or before August 1, 2018

Download

Malay

On or before August 1, 2018

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

English

On or after February 15, 2020

Download

Malay

On or after February 15, 2020

Download

Back to Extended terms and conditions table


Surface Hub Third-Party Stand Policy and Waiver

Language

Links

English

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, and PC accessories in Mexico.

Language

Links

Spanish

Download


Extended terms and conditions

Extended terms and conditions are also provided for Mexico

Device

Terms and conditions

Surface – Consumer

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Xbox

Microsoft Complete for Devices Terms and Conditions


Microsoft Complete for Devices Terms and Conditions

Language

Links

Spanish

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Spanish

On or after October 21, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

Spanish

On or after August 5, 2020

Download

On or after March 14, 2014 and on or before August 4, 2020

Download

Back to Extended terms and conditions table

Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Spanish

Purchased on or after October 21, 2020

Download

Back to extended Terms and Conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Netherlands.

Language

Links

Dutch

Download


Extended terms and conditions

Extended terms and conditions are also provided for Netherlands.

Device

Terms and conditions

Surface – Consumer

Microsoft Complete for Accessories Terms and Conditions

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Business with Drive Retention Terms and Conditions

Microsoft Complete for Business Plus Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Surface Hub Third-Party Stand Policy and Waiver

Xbox

Microsoft Complete for Devices Terms and Conditions


Microsoft Complete for Accessories Terms and Conditions

Language

Purchase date

Links

Dutch

On or after February 19, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Devices Terms and Conditions

Language

Purchase date

Links

Dutch

On or after May 22, 2018

Download

On or after November 7, 2017 and on or before May 21, 2018

Download

On or after June 2, 2015 and on or before November 6, 2017

Download

On or after July 1, 2015 and on or before June 1, 2017

Download

On or before June 30, 2015

Download

Back to Extended terms and conditions table


Advanced Exchange Services Terms and Conditions

Language

Links

Dutch

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Dutch

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after September 29, 2017 and on or before May 21, 2018

Download

On or after July 1, 2015 and on or before September 28, 2017

Download

On or before June 30, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Plus Terms and Conditions

Language

Purchase date

Links

Dutch

On or after February 15, 2020

Download

On or after August 1, 2018 and on or before February 14, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

Dutch

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after June 13, 2017 and on or before May 21, 2018

Download

On or after July 1, 2015 and on or before June 12, 2017

Download

On or before June 30, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business with Drive Retention Terms and Conditions

Language

Purchase date

Links

Dutch

On or after February 15, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Links

Dutch

On or after May 22, 2018 and on or before August 1, 2018

Download

On or before May 21, 2018

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

Dutch

On or after May 22, 2018 and on or before August 1, 2018

Download

On or before May 21, 2018

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Dutch

On or after July 30, 2019

Download

On or after May 22, 2018 and on or before July 29, 2019

Download

On or after September 27, 2017 and on or before May 21, 2018

Download

On or after August 25, 2017 and on or before September 26, 2017

Download

On or after April 1, 2016 and on or before August 24, 2017

Download

On or before March 31, 2016

Download

Back to Extended terms and conditions table


Surface Hub Third-Party Stand Policy and Waiver

Language

Links

Dutch

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in New Zealand.

Language

Device

Links

English

Surface

Download

Xbox

Download

PC accessories

Download

Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse

Download

HoloLens

Download


Extended terms and conditions

Extended terms and conditions are also provided for New Zealand.

Device

Terms and conditions

Surface – Consumer

Microsoft Complete for Accessories Terms and Conditions

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Surface Hub Third-Party Stand Policy and Waiver

Xbox

Microsoft Complete for Devices Terms and Conditions


Microsoft Complete for Accessories Terms and Conditions

Language

Purchase date

Links

English

On or after November 4, 2019 and on or before December 31, 2019

Download

Back to Extended terms and conditions table


Microsoft Complete for Devices Terms and Conditions

Language

Purchase date

Links

English

On or after November 7, 2017 and on or before December 31, 2019

Download

On or after May 12, 2017 and on or before November 6, 2017

Download

On or after April 1, 2015 and on or before May 11, 2017

Download

On or after November 1, 2015 and on or before March 31, 2015

Download

On or after May 3, 2015 and on or before October 31, 2015

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Advanced Exchange Services Terms and Conditions

Language

Links

English

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

English

On or after February 1, 2020

Download

On or after December 13, 2018 and on or before January 31, 2020

Download

On or after April 20, 2017 and on or before December 12, 2018

Download

On or after May 3, 2015 and on or before April 19, 2017

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

English

On or after December 13, 2018 and on or before December 31, 2019

Download

On or after May 22, 2018 and on or before December 12, 2018

Download

On or after April 1, 2016 and on or before May 21, 2018

Download

On or after November 1, 2015 and on or before March 31, 2015

Download

On or after May 3, 2015 and on or before October 31, 2015

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Links

English

On or before December 31, 2019

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

English

On or after August 1, 2018 and on or before December 31, 2019

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Type

Purchase date

Links

English

Extended Hardware Service

On or after August 27, 2019

Download

On or after September 1, 2017 and on or before August 26, 2019

Download

On or after April 1, 2015 and on or before August 31, 2017

Download

Complete for Business

On or after April 1, 2016

Download

On or after April 1, 2015 and on or before March 31, 2016

Download

Back to Extended terms and conditions table


Surface Hub Third-Party Stand Policy and Waiver

Language

Links

English

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Norway.

Language

Links

Norwegian

Download


Extended terms and conditions

Extended terms and conditions are also provided for Norway.

Device

Terms and conditions

Surface – Consumer

Microsoft Complete for Accessories Terms and Conditions

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Business with Drive Retention Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Surface Hub Third-Party Stand Policy and Waiver

Xbox

Microsoft Complete for Devices Terms and Conditions


Microsoft Complete for Accessories Terms and Conditions

Language

Purchase date

Links

Norwegian

On or after November 4, 2019

Download

Back to Extended terms and conditions table


Microsoft Complete for Devices Terms and Conditions

Language

Purchase date

Links

Norwegian

On or after May 22, 2018

Download

On or after November 7, 2017 and on or after May 21, 2018

Download

On or after June 2, 2017 and on or before November 6, 2017

Download

On or after July 1, 2015 and on or before June 1, 2017

Download

On or before May 21, 2015

Download

Back to Extended terms and conditions table


Advanced Exchange Services Terms and Conditions

Language

Links

Norwegian

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Norwegian

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after September 29, 2017 and on or before May 21, 2018

Download

On or after July 1, 2015 and on or before September 28, 2017

Download

On or before June 30, 2015

Download

English

On or after September 29, 2017

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

Norwegian

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after June 13, 2017 and on or before May 21, 2018

Download

On or after July 1, 2015 and on or before June 12, 2017

Download

On or before June 30, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business with Drive Retention Terms and Conditions

Language

Purchase date

Links

Norwegian

On or after February 15, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Links

Norwegian

On or before August 1, 2018

Download

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

Norwegian

On or before August 1, 2018

Download

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Norwegian

On or after July 30, 2019

Download

On or after May 22, 2018 and on or before July 29, 2019

Download

On or after August 25, 2017 and on before May 21, 2018

Download

On or after April 1, 2016 and on or before August 24, 2017

Download

On or before March 31, 2016

Download

Back to Extended terms and conditions table


Surface Hub Third-Party Stand Policy and Waiver

Language

Links

Norwegian

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Poland.

Language

Links

Polish

Download


Extended terms and conditions

Extended terms and conditions are also provided for Poland.

Device

Terms and conditions

Surface – Consumer

Microsoft Complete for Accessories Terms and Conditions

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Business with Drive Retention Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Xbox

Microsoft Complete for Devices Terms and Conditions


Microsoft Complete for Accessories Terms and Conditions

Language

Purchase date

Links

Polish

On or after February 19, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Devices Terms and Conditions

Language

Purchase date

Links

Polish

On or after May 22, 2018

Download

On or after November 7, 2017 and on or before May 21, 2018

Download

On or after July 1, 2015 and on or before November 6, 2017

Download

On or before June 30, 2015

Download

Back to Extended terms and conditions table


Advanced Exchange Services Terms and Conditions

Language

Links

Polish

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Polish

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after October 12, 2017 and on or before May 21, 2018

Download

On or before June 30, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

Polish

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after October 12, 2017 and on or before May 21, 2018

Download

On or before October 11, 2017

Download

Back to Extended terms and conditions table

Microsoft Complete for Business with Drive Retention Terms and Conditions

Language

Purchase date

Links

Polish

On or after November 9, 2020

Download

Back to extended Terms and Conditions table


Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Links

Polish

On or before August 1, 2018

Download

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

Polish

On or before August 1, 2018

Download

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Polish

On or after October 1, 2019

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Portugal.

Language

Links

Portuguese

Download


Extended terms and conditions

Extended terms and conditions are also provided for Portugal.

Device

Terms and conditions

Surface – Consumer

Microsoft Complete for Accessories Terms and Conditions

Microsoft Complete for Devices Terms and Conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Business with Drive Retention Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Surface Hub Third-Party Stand Policy and Waiver

Xbox

Microsoft Complete for Devices Terms and Conditions


Microsoft Complete for Accessories Terms and Conditions

Language

Purchase date

Links

Portuguese

On or after February 19, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Devices Terms and Conditions

Language

Purchase date

Links

Portuguese

On or after May 22, 2018

Download

On or after November 7, 2017 and or before May 21, 2018

Download

On or after May 3, 2015 and on or before November 6, 2017

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Advanced Exchange Services Terms and Conditions

Language

Links

Portuguese

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Portuguese

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after August 1, 2017 and on or before May 21, 2018

Download

On or after May 3, 2015 and on or before July 31, 2017

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

Portuguese

On or after February 15, 2020

Download

On or after May 22, 2018 and on or before February 14, 2020

Download

On or after February 15, 2018 and on or before May 21, 2018

Download

On or after May 3, 2015 and on or before February 14, 2018

Download

On or before May 2, 2015

Download

Back to Extended terms and conditions table


Microsoft Complete for Business with Drive Retention Terms and Conditions

Language

Purchase date

Links

Portuguese

On or after February 15, 2020

Download

Back to Extended terms and conditions table


Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Links

Portuguese

On or after May 22, 2018 and on or before August 1, 2018

Download

On or before November 6, 2018 and on or before May 21, 2018

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

Portuguese

On or after May 22, 2018 and on or before August 1, 2018

Download

On or before May 21, 2018

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Portuguese

On or after July 30, 2019

Download

On or after May 22, 2018 and on or before July 29, 2019

Download

On or after 27 Sep and on or before May 21, 2018

Download

On or after August 25, 2017 and on or before September 26, 2017

Download

On or after April 1, 2017 and on or before August 24, 2017

Download

On or before March 31, 2016

Download

Back to Extended terms and conditions table


Surface Hub Third-Party Stand Policy and Waiver

Language

Links

Portuguese

Download

Back to Extended terms and conditions table


Extended terms and conditions

Extended terms and conditions provided for Puerto Rico

Device

Terms and conditions

Surface and Xbox

Microsoft Complete for Devices Terms and Conditions


Microsoft Complete for Devices Terms and Conditions

Language

Purchase date

Links

Spanish

On or after June 30, 2020

Download

English

On or after June 30, 2020

Download

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices and PC accessories in Qatar.

Language

Device

Links

Arabic

Surface

Download

English

Surface

Download

Arabic/English

PC accessories

Download

Arabic/English

Warranty for Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse

Download


Extended terms and conditions

Extended terms and conditions are also provided for Qatar.

Device

Terms and conditions

Surface – Business, Enterprise, and Education

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Microsoft Complete for Education Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Surface Hub Third-Party Stand Policy and Waiver


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Arabic

On or after December 13, 2018

Download

On or before December 12, 2018

Download

English

On or before December 12, 2018

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions

Language

Purchase date

Links

Arabic

On or after December 13, 2018

Download

On or before December 12, 2018

Download

Back to Extended terms and conditions table


Microsoft Complete for Enterprise Terms and Conditions

Language

Purchase date

Links

Arabic

Download the Terms and Conditions

Download

English

Download the Terms and Conditions

Download

Back to Extended terms and conditions table


Microsoft Complete for Education Terms and Conditions

Language

Purchase date

Links

English

On or before August 1, 2018

Download

Back to Extended terms and conditions table


Microsoft Extended Hardware Service Plan for Surface Hub

Language

Purchase date

Links

Arabic

On or after October 1, 2019

Download

On or after April 23, 2018 and on or before September 30, 2019

Download

On or after September 27, 2017 and on or before April 22, 2018

Download

On or after August 25, 2017 and on or before September 26, 2017

Download

On or after April 1, 2016 and on or before August 24, 2017

Download

On or before March 31, 2016

Download

English

On or after October 1, 2019

Download

On or after April 23, 2018 and on or before September 30, 2019

Download

On or after September 27, 2017 and on or before April 22, 2018

Download

On or after August 25, 2017 and on or before September 26, 2017

Download

On or after April 1, 2016 and on or before August 24, 2017

Download

On or before March 31, 2016

Download

Back to Extended terms and conditions table


Surface Hub Third-Party Stand Policy and Waiver

Language

Links

English

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices and PC accessories in Romania.

Language

Links

Romanian

Download


Extended terms and conditions

Extended terms and conditions are also provided for Romania.

Device

Terms and conditions

Surface – Business, Enterprise, and Education

Advanced Exchange Services Terms and Conditions

Advanced Exchange Services Terms and Conditions

Language

Links

Romanian

Download

Back to Extended terms and conditions table

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, and PC accessories in Russia.

Language

Device

Links

Russian

Surface

Download

Xbox

Download

PC accessories

Download

Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox and PC accessories in Saudi Arabia.

Language

Device

Links

Arabic

Surface

Download

English

Xbox

Download

Arabic/English

PC accessories

Download

Arabic/English

Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse

Download


Extended terms and conditions

Extended terms and conditions are also provided for Saudi Arabia.

Device

Terms and conditions

Surface – Business, Enterprise, and Education

Microsoft Extended Hardware Service Terms and Conditions

Microsoft Complete for Business Terms and Conditions

Microsoft Complete for Enterprise Terms and Conditions

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub


Microsoft Extended Hardware Service Terms and Conditions

Language

Purchase date

Links

Arabic

On or after December 13, 2018

Download

On or before December 12, 2018

Download

English

On or after December 13, 2018

Download

On or before December 12, 2018

Download

Back to Extended terms and conditions table


Microsoft Complete for Business Terms and Conditions