Important: We’ve updated our limited warranty terms for Xbox Elite Wireless Controller Series 2. Click here to learn more.
Download information about the Standard Limited Warranty, Microsoft Complete extended service plan, and extended hardware service plan for business.
Select a country or region
Terms and conditions, including warranty terms, depend on where you purchased your device. In the drop-down list, select the country or region where you bought your device.
- Select a country or region
- Argentina
- Australia
- Austria
- Belgium
- Brazil
- Bulgaria
- Canada
- Chile
- China
- Columbia
- Croatia
- Czechia
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hong Kong SAR
- Hungary
- India
- Ireland
- Israel
- Italy
- Japan
- Korea
- Latvia
- Lithuania
- Luxembourg
- Malaysia
- Mexico
- Netherlands
- New Zealand
- Norway
- Poland
- Portugal
- Puerto Rico
- Qatar
- Romania
- Russia
- Saudi Arabia
- Singapore
- Slovakia
- Slovenia
- South Africa
- Spain
- Sweden
- Switzerland
- Taiwan
- Thailand
- The Philippines
- Turkey
- Ukraine
- United Arab Emirates
- United Kingdom
- United States
- Vietnam
Standard Limited Warranty
Standard Limited Warranty applies to Xbox and PC accessories in Argentina.
|
Language |
Links |
|---|---|
|
Spanish |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in the Australia.
|
Language |
Device |
Links |
|---|---|---|
|
English |
Surface |
|
|
Xbox |
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|
PC accessories |
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|
Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse |
||
|
HoloLens |
Extended terms and conditions
Extended terms and conditions are also provided for Australia.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan for Accessories Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business for Accessories Terms and Conditions Microsoft Complete for Business Plus Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Type |
Purchase date |
Links |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after January 1, 2020 |
|
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On or after October 22, 2019 and on or before December 31, 2019 |
|||
|
English |
Product Disclosure Statement |
On or after January 1, 2020 |
|
|
On or after October 22, 2019 and on or before December 31, 2019 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Type |
Purchase date |
Links |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after January 1, 2020 |
|
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On or after November 7, 2017 and on or before December 31, 2019 |
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On or after May 12, 2017 and on or before November 6, 2017 |
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On or after April 9, 2016 and on or before May 11, 2017 |
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On or after January 19, 2016 and on or before April 8, 2016 |
|||
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On or before January 18, 2016 |
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|
English |
Product Disclosure Statement |
On or after January 1, 2020 |
|
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On or before November 7, 2017 and on or before December 31, 2019 |
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On or after August 31, 2016 and on or before May 22, 2017 |
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On or after April 8, 2016 and on or before August 30, 2016 |
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On or after January 19, 2016 and on or before April 7, 2016 |
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On or after November 2, 2015 and on or before January 18, 2016 |
|||
|
On or after July 1, 2015 and on or before November 1, 2015 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
English |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after February 15, 2020 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after February 1, 2020 |
|
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On or after December 13, 2018 and on or before January 31, 2020 |
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On or after January 8, 2017 and on or before December 12, 2018 |
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On or after April 20, 2017 and on or before January 7, 2017 |
||
|
On or after August 1, 2015 and on or before April 19, 2017 |
||
|
On or after May 15, 2015 and on or before July 30, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business for Accessories Terms and Conditions
|
Language |
Type |
Purchase date |
Links |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after January 1, 2020 |
|
|
On or after September 2, 2019 and on or before December 31, 2019 |
|||
|
Product Disclosure Statement |
On or after January 1, 2020 |
||
|
On or after September 2, 2019 and on or before December 31, 2019 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Type |
Purchase date |
Links |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after February 1, 2020 |
|
|
Product Disclosure Statement |
On or after February 1, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Type |
Purchase date |
Links |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after February 1, 2020 |
|
|
On or after January 1, 2020 and on or before January 31, 2020 |
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On or after August 1, 2018 and on or before December 31, 2019 |
|||
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On or after August 1, 2017 and or on before July 31, 2018 |
|||
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On or after April 20, 2017 and on or before July 31 ,2017 |
|||
|
On or after August 1, 2015 and on or before April 19, 2017 |
|||
|
On or after April 30, 2015 and on or before July 31, 2015 |
|||
|
Product Disclosure Statement |
On or after February 1, 2020 |
||
|
On or after January 1, 2020 and on or before January 31, 2020 |
|||
|
On or after August 1, 2018 and on or before December 31, 2019 |
|||
|
On or after January 8, 2017 and on or before July 31, 2018 |
|||
|
On or after August 31, 2016 and on or before January 7, 2017 |
|||
|
On or after April 8, 2016 and on or before August 30, 2016 |
|||
|
On or after January 19, 2016 and on or before April 7, 2016 |
|||
|
On or after November 2, 2015 and on or before January 18, 2016 |
|||
|
On or after July 1, 2015 and on or before November 1, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business-Student
|
Language |
Type |
Purchase date |
Links |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after January 1, 2020 |
|
|
On or after October 9, 2017 and on or before December 31, 2019 |
|||
|
On or after May 23, 2017 and on or before October 8, 2017 |
|||
|
Product Disclosure Statement |
On or after January 1, 2020 |
||
|
On or after October 9, 2017 and on or before December 31, 2019 |
|||
|
On or after August 31, 2016 and on or before October 8, 2017 |
|||
|
On or after April 8, 2016 and on or before August 30, 2016 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after August 27, 2019 |
|
|
On or after September 28, 2017 and on or before August 26, 2019 |
||
|
On or after April 1, 2016 and on or before September 27, 2017 |
||
|
On or before March 31, 2016 |
Back to Extended terms and conditions table
Surface Hub Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
English |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Austria.
|
Language |
Links |
|---|---|
|
German |
Extended terms and conditions
Extended terms and conditions are also provided for Austria.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Device or Drive Retention Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after February 19, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after May 22, 2018 |
|
|
On or after November 7, 2017 and on or before May 21, 2018 |
||
|
On or after June 2, 2017 and on or before September 28, 2017 |
||
|
On or after May 3, 2015 and on or before June 1, 2017 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
German |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after September 29, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before September 28, 2017 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or before February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after June 13, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before June 12, 2017 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Device or Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after February 15, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after August 24, 2017 and on or before May 21, 2018 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
||
|
On or before March 31, 2016 |
Back to Extended terms and conditions table
Surface Hub Third-Party Stand Policy and Waiver
|
Language |
Purchase date |
|---|---|
|
German |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Belgium.
|
Language |
Links |
|---|---|
|
Dutch |
|
|
French |
Extended terms and conditions
Extended terms and conditions are also provided for Belgium
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Device or Drive Retention Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after November 17, 2020 |
|
|
French |
On or after November 17, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after May 22, 2018 |
|
|
On or after November 7, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before November 6, 2017 |
||
|
On or before May 2, 2015 |
||
|
French |
On or after May 22, 2018 |
|
|
On or after November 7, 2017 and on or before May 21, 2018 |
||
|
On or after March 5, 2015 and on or before November 6, 2017 |
||
|
On or after February 5, 2015 and on or before March 4, 2015 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Dutch |
|
|
French |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after May 3, 2015 and on or before May 21, 2018 |
||
|
On or before May 2, 2015 |
||
|
French |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after May 3, 2015 and on or before May 21, 2018 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after May 3, 2015 and on or before May 21, 2018 |
||
|
On or before May 2, 2015 |
||
|
French |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after May 3, 2015 and on or before May 21, 2018 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Device or Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after February 15, 2020 |
|
|
French |
On or after February 15, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
||
|
French |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
||
|
French |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
||
|
On or before March 31, 2016 |
||
|
French |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
||
|
On or before March 31, 2016 |
Back to Extended terms and conditions table
Surface Hub Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
Dutch |
|
|
French |
Standard Limited Warranty
Standard Limited Warranty applies to Xbox and PC accessories in Brazil.
|
Language |
Device |
Links |
|---|---|---|
|
Portuguese |
Xbox |
|
|
PC accessories |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices and PC accessories in Bulgaria.
|
Language |
Device |
Links |
|---|---|---|
|
Bulgarian |
Surface |
|
|
PC accessories |
Extended terms and conditions
Extended terms and conditions are also provided for Bulgaria.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions |
|
Surface Hub |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Bulgarian |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Bulgarian |
On or after May 1, 2019 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Bulgarian |
On or after December 1, 2019 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in the Canada.
|
Language |
Links |
|---|---|
|
English |
|
|
French |
Extended terms and conditions
Extended terms and conditions are also provided for Canada.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan for Accessories Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business for Accessories Terms and Conditions Microsoft Complete for Business Plus Terms and Conditions Microsoft Complete for Business Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after November 4, 2019 |
|
|
French |
On or after November 4, 2019 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Location |
Links |
|---|---|---|---|
|
English |
On or after October 8, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or after November 7, 2017 and on or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or after May 12, 2017 and on or before November 6, 2017 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or after January 19, 2016 and on or before May 11, 2017 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or after October 6, 2015 and on or before January 18, 2016 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or after September 1, 2015 and on or before October 5, 2015 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or before August 31, 2015 |
British Columbia, New Brunswick, Nova Scotia, Saskatchewan, Yukon |
||
|
Alberta, Manitoba, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec |
|||
|
French |
On or after October 8, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or after November 7, 2017 and on or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or after May 12, 2017 and on or before November 6, 2017 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or after January 19, 2016 and on or before May 11, 2017 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or after October 6, 2015 and on or before January 18, 2016 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or after September 1, 2015 and on or before October 5, 2015 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or before August 31, 2015 |
British Columbia, New Brunswick, Nova Scotia, Saskatchewan, Yukon |
||
|
Alberta, Manitoba, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
English |
|
|
French |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after February 15, 2020 |
|
|
French |
On or after February 15, 2020 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Location |
Links |
|---|---|---|---|
|
English |
On or after December 15, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or after October 8, 2018 and on or before December 14, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
||
|
On or after September 1, 2015 and on or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or before August 31, 2015 |
Alberta, Manitoba, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec |
||
|
British Columbia, New Brunswick, Nova Scotia, Saskatchewan, Yukon |
|||
|
French |
On or after December 15, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or after October 8, 2018 and on or before December 14, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
||
|
On or after September 1, 2015 and on or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or before August 31, 2015 |
Alberta, Manitoba, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec |
||
|
British Columbia, New Brunswick, Nova Scotia, Saskatchewan, Yukon |
Back to Extended terms and conditions table
Microsoft Complete for Business for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after November 15, 2019 |
|
|
French |
On or after November 15, 2019 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after December 15, 2019 |
|
|
French |
On or after December 15, 2019 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Location |
Links |
|---|---|---|---|
|
English |
On or after December 15, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or after October 8, 2018 and on or before December 14, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
||
|
On or after August 1, 2018 and on or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or after May 1, 2017 and on or before July 31, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or after September 1, 2015 and on or before April 30, 2017 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or before August 31, 2015 |
British Columbia, New Brunswick, Nova Scotia, Saskatchewan, Yukon |
||
|
Alberta, Manitoba, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec |
|||
|
French |
On or after December 15, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or after October 8, 2018 and on or before December 14, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
||
|
On or after August 1, 2018 and on or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or after May 1, 2017 and on or before July 31, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or after September 1, 2015 and on or before April 30, 2017 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or before August 31, 2015 |
British Columbia, New Brunswick, Nova Scotia, Saskatchewan, Yukon |
||
|
Alberta, Manitoba, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Location |
Links |
|---|---|---|---|
|
English |
On or after October 8, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
French |
On or after October 8, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Location |
Links |
|---|---|---|---|
|
English |
On or after October 8, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
French |
On or after October 8, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Location |
Links |
|---|---|---|---|
|
English |
On or after June 27, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or after October 8, 2017 and on or before June 26, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
||
|
On or after September 27, 2017 and on or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
On or after April 1, 2016 and on or before September 26, 2017 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or before March 31, 2016 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
French |
On or after June 27, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or after October 8, 2017 and on or before June 26, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
||
|
On or after September 27, 2017 and on or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
On or after April 1, 2016 and on or before September 26, 2017 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or before March 31, 2016 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
Back to Extended terms and conditions table
Surface Hub Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
English |
|
|
French |
Standard Limited Warranty
Standard Limited Warranty applies to Xbox and PC accessories in Chile.
|
Language |
Links |
|---|---|
|
Spanish |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, HoloLens, and Azure Kinect DK in China.
|
Language |
Device |
Links |
|---|---|---|
|
Chinese (Simplified) |
Surface |
|
|
Surface Commercial Standard Limited Warranty for Surface Pro 7, Surface Laptop 3, Surface Pro X, Surface Book 3, and Surface Laptop Go |
||
|
Xbox |
||
|
PC accessories |
||
|
Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse |
||
|
HoloLens |
||
|
Azure Kinect DK |
Extended terms and conditions
Extended terms and conditions are also provided for China.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
Microsoft Plus Extended Hardware Service Plan Terms and Conditions |
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Plus Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Simplified) |
On or after October 12, 2019 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Simplified) |
On or after June 6, 2018 |
|
|
On or after April 6, 2015 and on or before June 5, 2018 |
||
|
On or after April 5, 2014 and on or before April 5, 2015 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Simplified) |
On or after February 1, 2020 |
|
|
On or after August 1, 2018 and on or before January 31, 2020 |
||
|
On or after May 3, 2015 and on or before July 31, 2018 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Simplified) |
On or after February 1, 2020 |
|
|
On or after August 1, 2018 and on or before January 31, 2020 |
||
|
On or after June 14, 2017 and on or before July 31, 2018 |
||
|
On or after May 3, 2015 and on or before June 13, 2017 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Simplified) |
On or before August 1, 2018 |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Simplified) |
On or before August 1, 2018 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Simplified) |
Purchased on or after November 27, 2020 |
Standard Limited Warranty
Standard Limited Warranty applies to Xbox and PC accessories in Columbia.
|
Language |
Links |
|---|---|
|
Spanish |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices in Croatia.
|
Language |
Links |
|---|---|
|
Croatian |
Extended terms and conditions
Extended terms and conditions are also provided for Croatia.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions |
|
Surface Hub |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Croatian |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Croatian |
On or after May 1, 2019 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Croatian |
On or after December 1, 2019 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, and PC accessories in Czechia.
|
Language |
Links |
|---|---|
|
Czech |
Extended terms and conditions
Extended terms and conditions are also provided for Czechia.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Device or Drive Retention Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Czech |
On or after February 19, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Czech |
On or after May 22, 2018 |
|
|
On or after November 7, 2017 and on or before May 21, 2018 |
||
|
On or after July 1, 2015 and on or before November 6, 2017 |
||
|
On or before June 30, 2015 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Czech |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Czech |
On or after February 15, 2020 |
|
|
On or after May 1, 2019 and on or before February 14, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Czech |
On or after February 15, 2020 |
|
|
On or after May 1, 2019 and on or before February 14, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Device or Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Czech |
On or after February 15, 2020 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Czech |
On or after December 1, 2019 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Denmark.
|
Language |
Links |
|---|---|
|
Danish |
Extended terms and conditions
Extended terms and conditions are also provided for Denmark.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Device or Drive Retention Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Danish |
On or after February 19, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Danish |
On or after May 22, 2018 |
|
|
On or after November 7, 2017 and on or before May 21, 2018 |
||
|
On or after June 2, 2017 and on or before November 6, 2017 |
||
|
On or after May 3, 2015 and on or before June 1, 2017 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Danish |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Danish |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after September 29, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before September 28, 2017 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Danish |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after June 13, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before June 12, 2017 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Device or Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Danish |
On or after February 15, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Danish |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Danish |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Danish |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
||
|
On or before March 31, 2016 |
Back to Extended terms and conditions table
Surface Hub Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
Danish |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices in Estonia.
|
Language |
Links |
|---|---|
|
Estonian |
Extended terms and conditions
Extended terms and conditions are also provided for Estonia.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions |
|
Surface Hub |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Estonian |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Estonian |
On or after May 1, 2019 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Estonian |
On or after December 1, 2019 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Finland.
|
Language |
Links |
|---|---|
|
Finnish |
Extended terms and conditions
Extended terms and conditions are also provided for Finland.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Device or Drive Retention Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Finnish |
On or after May 3, 2015 and on or before March 7, 2018 |
|
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Finnish |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Finnish |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after September 29, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before September 28, 2017 |
||
|
On or before May 2, 2015 |
||
|
English |
On or after September 29, 2017 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Finnish |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after June 13, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before June 12, 2017 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Device or Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Finnish |
On or after February 15, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Finnish |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Finnish |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Finnish |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
||
|
On or before March 31, 2016 |
Back to Extended terms and conditions table
Surface Hub Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
Finnish |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in France.
|
Language |
Links |
|---|---|
|
French |
Extended terms and conditions
Extended terms and conditions are also provided for France.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Plus Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Device or Drive Retention Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after November 4, 2019 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after May 22, 2018 |
|
|
On or after November 7, 2017 and on or before May 21, 2018 |
||
|
On or after June 2, 2017 and on or before November 6, 2017 |
||
|
On or after May 3, 2017 and on or before June 1, 2017 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
French |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after September 29, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before September 28, 2018 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after February 15, 2020 |
|
|
On or after August 1, 2018 and on or before February 14, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after June 13, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before June 21, 2017 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Device or Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after February 15, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after May 22, 2018 and on or before August 1, 2018 |
|
|
On or before May 21, 2018 |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after May 22, 2018 and on or before August 1, 2018 |
|
|
On or before May 21, 2018 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
||
|
On or before March 31, 2016 |
Back to Extended terms and conditions table
Surface Hub Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
French |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Germany.
|
Language |
Links |
|---|---|
|
German |
Extended terms and conditions
Extended terms and conditions are also provided for Germany.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Plus Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Device or Drive Retention Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after February 19, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after May 22, 2018 |
|
|
On or before November 7, 2017 and on or before May 21, 2018 |
||
|
On or after June 2, 2017 and on or before November 6, 2017 |
||
|
On or after May 3, 2015 and on or before June 1, 2017 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
German |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after September 29, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before September 28, 2017 |
||
|
On or before May 2, 2015 |
||
|
English |
On or after September 29, 2017 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after February 15, 2020 |
|
|
On or after August 1, 2018 and on or before February 14, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after June 13, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before June 12, 2017 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Device or Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after February 15, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
||
|
On or before March 31, 2016 |
Back to Extended terms and conditions table
Surface Hub Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
German |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, and PC accessories in Greece.
|
Language |
Links |
|---|---|
|
Greek |
Extended terms and conditions
Extended terms and conditions are also provided for Greece.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions |
|
Surface Hub |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Greek |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Greek |
On or after October 15, 2019 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Greek |
On or after December 1, 2019 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Hong Kong SAR.
|
Language |
Device |
Links |
|---|---|---|
|
Chinese (Traditional) |
Surface |
|
|
Xbox |
||
|
English |
Surface |
|
|
Xbox |
||
|
Chinese (Traditional) / English |
PC accessories |
|
|
Chinese (Traditional) / English |
Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse |
|
|
Chinese (Traditional) / English |
HoloLens |
Extended terms and conditions
Extended terms and conditions are also provided for Hong Kong SAR.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
Microsoft Plus Extended Hardware Service Plan Terms and Conditions |
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Enterprise Terms and Conditions |
Microsoft Plus Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Traditional) |
On or after January 3, 2020 |
|
|
English |
On or after January 3, 2020 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Chinese (Traditional) |
|
|
English |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Traditional) |
On or after February 1, 2020 |
|
|
On or after December 13, 2018 and on or before January 31, 2020 |
||
|
On or after May 3, 2015 and on or before December 12, 2018 |
||
|
On or before May 2, 2015 |
||
|
English |
On or after December 13, 2018 and on or before January 31, 2020 |
|
|
On or after May 3, 2015 and on or before December 12, 2018 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Traditional) |
On or after February 1, 2020 |
|
|
On or after December13, 2018 and on or before January 31, 2020 |
||
|
On or after May 3, 2015 and on or before December 12, 2018 |
||
|
On or before May 2, 2015 |
||
|
English |
On or after December 13, 2018 and on or before January 31, 2020 |
|
|
On or after May 3, 2015 and on before December 12, 2018 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Traditional) |
Download the Terms and Conditions |
|
|
English |
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Traditional) |
On or before August 1, 2018 |
|
|
English |
On or before August 1, 2018 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Traditional) |
On or after August 27, 2019 |
|
|
English |
Purchase on or after June 9, 2017 and on or before August 26, 2019 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, and PC accessories in Hungary.
|
Language |
Links |
|---|---|
|
Hungarian |
Extended terms and conditions
Extended terms and conditions are also provided for Hungary.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Hungarian |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, and PC accessories in India.
|
Language |
Device |
Links |
|---|---|---|
|
English |
Surface |
|
|
Xbox |
||
|
PC accessories |
||
|
Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse |
Extended terms and conditions
Extended terms and conditions are also provided for India.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions |
|
Surface Hub |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
English |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after February 1, 2020 |
|
|
On or after December 13, 2018 and on or before January 31, 2020 |
||
|
On or after April 15, 2018 and on or before December 12, 2018 |
||
|
On or after April 14, 2016 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after February 15, 2020 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Ireland.
|
Language |
Links |
|---|---|
|
English |
Extended terms and conditions
Extended terms and conditions are also provided for Ireland.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Device or Drive Retention Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
Purchased on or after September 1, 2020 |
|
|
Purchased on or after May 22, 2018 and on or before August 31, 2020 |
||
|
On or after November 7, 2017 |
||
|
On or after May 3, 2015 and on or before November 6, 2017 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
English |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after May 22, 2018 |
|
|
On or after May 3, 2015 and on or before May 21, 2018 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after May 22, 2018 |
|
|
On or after June 13, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before June 12, 2017 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Device or Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after January 13, 2021 |
Back to extended Terms and Conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
||
|
On or before March 31, 2016 |
Back to Extended terms and conditions table
Surface Hub Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
English |
Standard Limited Warranty
Standard Limited Warranty applies to Xbox in Israel.
|
Language |
Links |
|---|---|
|
English |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Italy.
|
Language |
Links |
|---|---|
|
Italian |
Extended terms and conditions
Extended terms and conditions are also provided for Italy.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Device or Drive Retention Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Italian |
Purchased on or after September 18, 2020 |
|
|
Purchased on or after March 12, 2020 and on or before September 17, 2020 |
Back to extended Terms and Conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Italian |
Purchased on or after September 18, 2020 |
|
|
Purchased on or after May 8, 2019 and on or before September 17, 2020 |
||
|
On or after May 22, 2018 and on or before May 7, 2019 |
||
|
On or after February 15, 2018 and on or before May 21, 2018 |
||
|
On or after November 7, 2017 and on or before February 14, 2018 |
||
|
On or after September 16, 2016 and on or before November 6, 2017 |
||
|
On or after July 1, 2015 and on or before September 15, 2016 |
||
|
On or before June 30, 2015 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Italian |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Italian |
Purchased on or after September 18, 2020 |
|
|
On or after May 8, 2019 and on or before September 17, 2020 |
||
|
On or after May 22, 2018 and on or before May 7, 2019 |
||
|
On or after August 1, 2017 and on or before May 21, 2018 |
||
|
On or after September 16, 2016 and on or before June 31, 2017 |
||
|
On or after July 1, 2015 and on or before September 15, 2016 |
||
|
On or before June 30, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Italian |
Purchased on or after September 18, 2020 |
|
|
Purchased on or after May 8, 2019 and on or before September 17, 2020 |
||
|
On or after May 22, 2018 and on or before May 7, 2019 |
||
|
On January 8, 2017 and on or before May 21, 2018 |
||
|
On or after September 16, 2016 and on or before January 7 2017 |
||
|
On or after July 1, 2015 and on or before September 15, 2016 |
||
|
On or before June 30, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Device or Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Italian |
Purchased on or after September 18, 2020 |
Back to extended Terms and Conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Italian |
On or after May 22, 2018 and on or before August 1, 2018 |
|
|
On or after January19, 2017 and on or before May 21, 2018 |
||
|
On or after September 16, 2016 and on or before January 18, 2017 |
||
|
On or before September 15, 2016 |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Italian |
On or after May 22, 2018 and on or before August 1, 2018 |
|
|
On or after February 15, 2018 and on or before May 21, 2018 |
||
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Italian |
Purchased on or after September 18, 2020 |
|
|
Purchased on or after July 30, 2019 and on or before September 17, 2020 |
||
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
||
|
On or before March 31, 2016 |
Back to Extended terms and conditions table
Surface Hub Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
Italian |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Japan.
|
Language |
Device |
Links |
|---|---|---|
|
Japanese |
Surface |
|
|
Xbox |
||
|
PC accessories |
||
|
Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse |
||
|
HoloLens |
Extended terms and conditions
Extended terms and conditions are also provided for Japan.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Plus Terms and Conditions Microsoft Complete for Business Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Japanese |
On or after November 4, 2019 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Japanese |
On or after November 7, 2017 |
|
|
On or after June 2, 2017 and on or before November 6, 2017 |
||
|
On or after May 3, 2015 and on or before June 1, 2017 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Japanese |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Japanese |
On or after February 1, 2020 |
|
|
On or after December 13, 2018 and on or before January 31, 2020 |
||
|
On or after May 3, 2015 and on or before December 12, 2018 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Japanese |
On or after September 30, 2020 |
Back to extended Terms and Conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Japanese |
On or after February 1, 2020 |
|
|
On or after December 13, 2018 and on or before January 31, 2020 |
||
|
On or after May 3, 2015 and on or before December 12, 2018 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Japanese |
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Japanese |
On or before August 1, 2018 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Japanese |
On or after April 22, 2019 |
|
|
On or after September 1, 2017 and on or before April 21, 2019 |
||
|
On or after August 18, 2017 and on or before August 31, 2017 |
||
|
On or after March 9, 2016 and on or before August 17, 2017 |
||
|
On or after March 24, 2015 and on or before March 8, 2016 |
Back to Extended terms and conditions table
Surface Hub Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
Japanese |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens Korea.
|
Language |
Device |
Links |
|---|---|---|
|
Korean |
Surface |
|
|
English |
Xbox |
|
|
Korean |
PC accessories |
|
|
Korean |
Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse |
|
|
Korean |
HoloLens |
Extended terms and conditions
Extended terms and conditions are also provided for Korea.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Terms and Conditions |
|
Surface Hub |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Korean |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Korean |
On or after February 1, 2020 |
|
|
On or after December 13, 2018 and on or before January 31, 2020 |
||
|
On or after July 1, 2015 and on or before December 12, 2018 |
||
|
On or before June 30, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Korean |
On or after July 1, 2015 |
|
|
On or before June 30, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Korean |
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Korean |
On or before August 1, 2018 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Korean |
On or after August 14, 2020 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices in Latvia.
|
Language |
Links |
|---|---|
|
Latvian |
Extended terms and conditions
Extended terms and conditions are also provided for Latvia.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions |
|
Surface Hub |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Latvian |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Latvian |
On or after October 15, 2019 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Latvian |
On or after December 1, 2019 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices in Lithuania.
|
Language |
Links |
|---|---|
|
Lithuanian |
Extended terms and conditions
Extended terms and conditions are also provided for Lithuania.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions |
|
Surface Hub |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Lithuanian |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Lithuanian |
On or after October 15, 2019 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Lithuanian |
On or after December 1, 2019 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices in Luxembourg.
|
Language |
Links |
|---|---|
|
German |
|
|
French |
Extended terms and conditions
Extended terms and conditions are also provided for Luxembourg.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Terms and Conditions |
|
Surface Hub |
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after May 3, 2015 and on or before March 1, 2017 |
|
|
On or before May 2, 2015 |
||
|
French |
On or after July 1, 2015 and on or before March 1, 2017 |
|
|
On or before June 30, 2015 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
German |
|
|
French |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after July 16, 2020 |
|
|
On or after May 22, 2018 and on or before July 15, 2020 |
||
|
On or after May 3, 2015 |
||
|
French |
On or after July 16, 2020 |
|
|
On or after May 22, 2018 and on or before July 15, 2020 |
||
|
On or after July 1, 2015 and on or before May 21, 2018 |
||
|
On or before June 30, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after May 3, 2015 |
|
|
On or before May 2, 2015 |
||
|
French |
On or after July 1, 2015 |
|
|
On or before June 30, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
Download the Terms and Conditions |
|
|
French |
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or before August 1, 2018 |
|
|
French |
On or before August 1, 2018 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1 2016 and on or before August 24, 2017 |
||
|
On or before March 31, 2016 |
||
|
French |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
||
|
On or before March 31, 2016 |
Back to Extended terms and conditions table
Surface Hub Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
German |
|
|
French |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices and PC accessories in Malaysia.
|
Language |
Device |
Links |
|---|---|---|
|
English |
Surface |
|
|
Malay |
Surface |
|
|
English |
PC accessories |
|
|
English |
Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse |
Extended terms and conditions
Extended terms and conditions are also provided for Malaysia.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions |
|
Surface Hub |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
English |
|
|
Malay |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after February 1, 2020 |
|
|
On or after December 13, 2018 and on or before January 31, 2020 |
||
|
On or after June 25, 2015 and on or before December 12, 2018 |
||
|
On or before June 24, 2015 |
||
|
Malay |
On or after February 1, 2020 |
|
|
On or after December 13, 2018 and on or before January 31, 2020 |
||
|
On or after June 25, 2015 and on or before December 12, 2018 |
||
|
On or before June 24, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
On or after June 25, 2015 |
||
|
On or before June 24, 2015 |
||
|
Malay |
On or after June 25, 2015 |
|
|
On or before June 24, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or before August 1, 2018 |
|
|
Malay |
On or before August 1, 2018 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after February 15, 2020 |
|
|
Malay |
On or after February 15, 2020 |
Back to Extended terms and conditions table
Surface Hub Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
English |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, and PC accessories in Mexico.
|
Language |
Links |
|---|---|
|
Spanish |
Extended terms and conditions
Extended terms and conditions are also provided for Mexico
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Plan Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Complete for Devices Terms and Conditions
|
Language |
Links |
|---|---|
|
Spanish |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Spanish |
On or after October 21, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Spanish |
On or after August 5, 2020 |
|
|
On or after March 14, 2014 and on or before August 4, 2020 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Spanish |
Purchased on or after October 21, 2020 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Netherlands.
|
Language |
Links |
|---|---|
|
Dutch |
Extended terms and conditions
Extended terms and conditions are also provided for Netherlands.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Plus Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Device or Drive Retention Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after February 19, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after May 22, 2018 |
|
|
On or after November 7, 2017 and on or before May 21, 2018 |
||
|
On or after June 2, 2015 and on or before November 6, 2017 |
||
|
On or after July 1, 2015 and on or before June 1, 2017 |
||
|
On or before June 30, 2015 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Dutch |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after September 29, 2017 and on or before May 21, 2018 |
||
|
On or after July 1, 2015 and on or before September 28, 2017 |
||
|
On or before June 30, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after February 15, 2020 |
|
|
On or after August 1, 2018 and on or before February 14, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after June 13, 2017 and on or before May 21, 2018 |
||
|
On or after July 1, 2015 and on or before June 12, 2017 |
||
|
On or before June 30, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Device or Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after February 15, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after May 22, 2018 and on or before August 1, 2018 |
|
|
On or before May 21, 2018 |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after May 22, 2018 and on or before August 1, 2018 |
|
|
On or before May 21, 2018 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
||
|
On or before March 31, 2016 |
Back to Extended terms and conditions table
Surface Hub Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
Dutch |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in New Zealand.
|
Language |
Device |
Links |
|---|---|---|
|
English |
Surface |
|
|
Xbox |
||
|
PC accessories |
||
|
Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse |
||
|
HoloLens |
Extended terms and conditions
Extended terms and conditions are also provided for New Zealand.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after November 4, 2019 and on or before December 31, 2019 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after November 7, 2017 and on or before December 31, 2019 |
|
|
On or after May 12, 2017 and on or before November 6, 2017 |
||
|
On or after April 1, 2015 and on or before May 11, 2017 |
||
|
On or after November 1, 2015 and on or before March 31, 2015 |
||
|
On or after May 3, 2015 and on or before October 31, 2015 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
English |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after February 1, 2020 |
|
|
On or after December 13, 2018 and on or before January 31, 2020 |
||
|
On or after April 20, 2017 and on or before December 12, 2018 |
||
|
On or after May 3, 2015 and on or before April 19, 2017 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after December 13, 2018 and on or before December 31, 2019 |
|
|
On or after May 22, 2018 and on or before December 12, 2018 |
||
|
On or after April 1, 2016 and on or before May 21, 2018 |
||
|
On or after November 1, 2015 and on or before March 31, 2015 |
||
|
On or after May 3, 2015 and on or before October 31, 2015 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or before December 31, 2019 |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after August 1, 2018 and on or before December 31, 2019 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Type |
Purchase date |
Links |
|---|---|---|---|
|
English |
Extended Hardware Service |
On or after August 27, 2019 |
|
|
On or after September 1, 2017 and on or before August 26, 2019 |
|||
|
On or after April 1, 2015 and on or before August 31, 2017 |
|||
|
Complete for Business |
On or after April 1, 2016 |
||
|
On or after April 1, 2015 and on or before March 31, 2016 |
Back to Extended terms and conditions table
Surface Hub Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
English |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Norway.
|
Language |
Links |
|---|---|
|
Norwegian |
Extended terms and conditions
Extended terms and conditions are also provided for Norway.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Device or Drive Retention Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Norwegian |
On or after November 4, 2019 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Norwegian |
On or after May 22, 2018 |
|
|
On or after November 7, 2017 and on or after May 21, 2018 |
||
|
On or after June 2, 2017 and on or before November 6, 2017 |
||
|
On or after July 1, 2015 and on or before June 1, 2017 |
||
|
On or before May 21, 2015 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Norwegian |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Norwegian |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after September 29, 2017 and on or before May 21, 2018 |
||
|
On or after July 1, 2015 and on or before September 28, 2017 |
||
|
On or before June 30, 2015 |
||
|
English |
On or after September 29, 2017 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Norwegian |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after June 13, 2017 and on or before May 21, 2018 |
||
|
On or after July 1, 2015 and on or before June 12, 2017 |
||
|
On or before June 30, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Device or Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Norwegian |
On or after February 15, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Norwegian |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Norwegian |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Norwegian |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after August 25, 2017 and on before May 21, 2018 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
||
|
On or before March 31, 2016 |
Back to Extended terms and conditions table
Surface Hub Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
Norwegian |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Poland.
|
Language |
Links |
|---|---|
|
Polish |
Extended terms and conditions
Extended terms and conditions are also provided for Poland.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Device or Drive Retention Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Polish |
On or after February 19, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Polish |
On or after May 22, 2018 |
|
|
On or after November 7, 2017 and on or before May 21, 2018 |
||
|
On or after July 1, 2015 and on or before November 6, 2017 |
||
|
On or before June 30, 2015 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Polish |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Polish |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after October 12, 2017 and on or before May 21, 2018 |
||
|
On or before June 30, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Polish |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after October 12, 2017 and on or before May 21, 2018 |
||
|
On or before October 11, 2017 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Device or Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Polish |
On or after November 9, 2020 |
Back to extended Terms and Conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Polish |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Polish |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Polish |
On or after October 1, 2019 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Portugal.
|
Language |
Links |
|---|---|
|
Portuguese |
Extended terms and conditions
Extended terms and conditions are also provided for Portugal.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Device or Drive Retention Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Portuguese |
On or after February 19, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Portuguese |
On or after May 22, 2018 |
|
|
On or after November 7, 2017 and or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before November 6, 2017 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Portuguese |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Portuguese |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after August 1, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before July 31, 2017 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Portuguese |
On or after February 15, 2020 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after February 15, 2018 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before February 14, 2018 |
||
|
On or before May 2, 2015 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Device or Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Portuguese |
On or after February 15, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Portuguese |
On or after May 22, 2018 and on or before August 1, 2018 |
|
|
On or before November 6, 2018 and on or before May 21, 2018 |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Portuguese |
On or after May 22, 2018 and on or before August 1, 2018 |
|
|
On or before May 21, 2018 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Portuguese |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after 27 Sep and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2017 and on or before August 24, 2017 |
||
|
On or before March 31, 2016 |
Back to Extended terms and conditions table
Surface Hub Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
Portuguese |
Extended terms and conditions
Extended terms and conditions provided for Puerto Rico
|
Device |
Terms and conditions |
|---|---|
|
Surface and Xbox |
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Spanish |
On or after June 30, 2020 |
|
|
English |
On or after June 30, 2020 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices and PC accessories in Qatar.
|
Language |
Device |
Links |
|---|---|---|
|
Arabic |
Surface |
|
|
English |
Surface |
|
|
Arabic/English |
PC accessories |
|
|
Arabic/English |
Warranty for Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse |
Extended terms and conditions
Extended terms and conditions are also provided for Qatar.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Plan Terms and Conditions Microsoft Complete for Business Terms and Conditions |
|
Surface Hub |
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Arabic |
On or after December 13, 2018 |
|
|
On or before December 12, 2018 |
||
|
English |
On or before December 12, 2018 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Arabic |
On or after December 13, 2018 |
|
|
On or before December 12, 2018 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Arabic |
Download the Terms and Conditions |
|
|
English |
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or before August 1, 2018 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Arabic |
On or after October 1, 2019 |
|
|
On or after April 23, 2018 and on or before September 30, 2019 |
||
|
On or after September 27, 2017 and on or before April 22, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
||
|
On or before March 31, 2016 |
||
|
English |
On or after October 1, 2019 |
|
|
On or after April 23, 2018 and on or before September 30, 2019 |
||
|
On or after September 27, 2017 and on or before April 22, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
||
|
On or before March 31, 2016 |
Back to Extended terms and conditions table
Surface Hub Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
English |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices and PC accessories in Romania.
|
Language |
Links |
|---|---|
|
Romanian |
Extended terms and conditions
Extended terms and conditions are also provided for Romania.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Romanian |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, and PC accessories in Russia.
|
Language |
Device |
Links |
|---|---|---|
|
Russian |
Surface |
|
|
Xbox |
||
|
PC accessories |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox and PC accessories in Saudi Arabia.
|
Language |
Device |
Links |
|---|---|---|
|
Arabic |
Surface |
|
|
English |
Xbox |
|
|
Arabic/English |
PC accessories |
|
|
Arabic/English |
Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, and Surface Arc Mouse, or Microsoft Classic Intellimouse |
Extended terms and conditions
Extended terms and conditions are also provided for Saudi Arabia.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Plan Terms and Conditions |
|
Surface Hub |
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Arabic |
On or after December 13, 2018 |
|
|
On or before December 12, 2018 |
||
|
English |
On or after December 13, 2018 |
|
|
On or before December 12, 2018 |
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