Important: Please note that the address for Microsoft listed in some of these Terms and Conditions has been changed. Please go here to view the updated information.
Download information about the Standard Limited Warranty, Protection Plan, and Services terms and conditions.
Select a country or region
Terms and conditions, including warranty terms, depend on where you purchased your device. In the drop-down list, select the country or region where you bought your device.
- Select a country or region
- Argentina
- Australia
- Austria
- Bahrain
- Belgium
- Bolivia
- Brazil
- Bulgaria
- Canada
- Chile
- China
- Costa Rica
- Colombia
- Croatia
- Cyprus
- Czechia
- Denmark
- Dominican Republic
- Ecuador
- Egypt
- Estonia
- Finland
- France
- Germany
- Greece
- Guatemala
- Hong Kong SAR
- Hungary
- India
- Ireland
- Israel
- Italy
- Japan
- Jordan
- Kuwait
- Latvia
- Lebanon
- Lithuania
- Luxembourg
- Malaysia
- Malta
- Mexico
- Morocco
- Netherlands
- New Zealand
- Norway
- Oman
- Panama
- Paraguay
- Peru
- Poland
- Portugal
- Qatar
- Romania
- Russia
- Saudi Arabia
- Singapore
- Slovakia
- Slovenia
- South Africa
- South Korea
- Spain
- Sweden
- Switzerland
- Taiwan
- Thailand
- The Philippines
- Trinidad and Tobago
- Turkey
- Ukraine
- United Arab Emirates
- United Kingdom
- United States
- Uruguay
- Vietnam
Standard Limited Warranty
Standard Limited Warranty applies to Xbox and PC accessories in Argentina.
|
Language |
Links |
|---|---|
|
Spanish |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Australia.
|
Language |
Links |
|---|---|
|
English |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Australia.
Important: The Financial Services Guide (FSG) describes the services provided by A.I.S. Insurance Brokers Pty LTD and Microsoft Australia as our authorised representative in relation to the Microsoft Complete warranty and accidental damage insurance product (Microsoft Complete). Please go here to view this document.
Services terms and conditions
Service terms and conditions for Australia.
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
|
|
Surface Hub |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Type |
Purchase date |
Links |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after January 4, 2022 |
|
|
On or after November 30, 2020 and on or before January 3, 2022 |
|||
|
On or after January 1, 2020 and on or before November 29, 2020 |
|||
|
On or after October 22, 2019 and on or before December 31, 2019 |
|||
|
English |
Product Disclosure Statement |
On or after January 4, 2022 |
|
|
English |
Product Disclosure Statement |
On or after November 30, 2020 and on or before January 3, 2022 |
|
|
On or after January 1, 2020 and on or before November 29, 2020 |
|||
|
On or after October 22, 2019 and on or before December 31, 2019 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Type |
Purchase date |
Links |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after January 4, 2022 |
|
|
On or after November 30, 2020 and on or before January 3, 2022 |
|||
|
On or after January 1, 2020 and on or before November 29, 2020 |
|||
|
On or after November 7, 2017 and on or before December 31, 2019 |
|||
|
English |
Product Disclosure Statement |
On or after January 4, 2022 |
|
|
On or after November 30, 2020 and on or before January 3, 2022 |
|||
|
On or after January 1, 2020 and on or before November 29, 2020 |
|||
|
On or before November 7, 2017 and on or before December 31, 2019 |
|||
|
English |
Target Market Determination (TMD) |
On or after December 23, 2022 |
Back to Extended terms and conditions table
Microsoft Complete for Dual Screen Devices Terms and Conditions
|
Language |
Type |
Purchase date |
Links |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after October 21, 2021 |
|
|
English |
Product Disclosure Statement |
On or after October 21, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Students Terms and Conditions
|
Language |
Type |
Purchase date |
Links |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after September 1, 2022 |
|
|
English |
Product Disclosure Statement |
On or after September 1, 2022 |
|
|
English |
Target Market Determination (TMD) |
On or after December 23, 2022 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plus with On-Site
|
Language |
Type |
Purchase date |
Links |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after December 1, 2022 |
|
|
Service Description |
On or after December 1, 2022 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after January 4, 2022 |
|
|
On or after April 28, 2021 |
||
|
On or after February 15, 2020 and on or before April 27, 2021 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after October 25, 2022 Note: Microsoft Extended Hardware Service is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after January 4, 2022 and On or before October 24, 2022 |
||
|
On or after April 28, 2021 and on or before January 3, 2022 |
||
|
On or after February 1, 2020 and on or before April 27, 2021 |
||
|
On or after December 13, 2018 and on or before January 31, 2020 |
||
|
On or after January 8, 2017 and on or before December 12, 2018 |
||
|
On or after April 20, 2017 and on or before January 7, 2017 |
||
|
On or after August 1, 2015 and on or before April 19, 2017 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Dual Screen Devices Terms and Conditions
|
Language |
Type |
Purchase date |
Links |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after October 21, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Type |
Purchase date |
Links |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after January 4, 2022 |
|
|
On or after April 28, 2021 and on or before January 3, 2022 |
|||
|
On or after February 1, 2020 and on or before April 27, 2021 |
|||
|
On or after January 1, 2020 and on or before January 31, 2020 |
|||
|
On or after August 1, 2018 and on or before December 31, 2019 |
|||
|
On or after August 1, 2017 and or on before July 31, 2018 |
|||
|
On or after April 20, 2017 and on or before July 31 ,2017 |
|||
|
On or after August 1, 2015 and on or before April 19, 2017 |
|||
|
Product Disclosure Statement |
On or after January 4, 20222 |
||
|
On or after April 28, 2021 and on or before January 3, 2022 |
|||
|
On or after February 1, 2020 and on or before April 27, 2021 |
|||
|
On or after January 1, 2020 and on or before January 31, 2020 |
|||
|
On or after August 1, 2018 and on or before December 31, 2019 |
|||
|
On or after January 8, 2017 and on or before July 31, 2018 |
|||
|
On or after August 31, 2016 and on or before January 7, 2017 |
|||
|
English |
Target Market Determination |
On or after December 23, 2022 |
Back to Extended terms and conditions table
Microsoft Complete for Business for Accessories Terms and Conditions
|
Language |
Type |
Purchase date |
Links |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after January 4, 2022 |
|
|
On or after April 28, 2021 and on or before January 3, 2022 |
|||
|
On or after November 30, 2020 and on or before April 27, 2021 |
|||
|
On or after September 2, 2019 and on or before December 31, 2019 |
|||
|
Product Disclosure Statement |
On or after January 4, 2022 |
||
|
On or after April 28, 2021 and on or before January 3, 2022 |
|||
|
On or after November 30, 2020 and on or before April 27, 2021 |
|||
|
On or after September 2, 2019 and on or before December 31, 2019 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Type |
Purchase date |
Links |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after June 9, 2021 |
|
|
On or after April 28, 2021 and on or before June 8, 2021 |
|||
|
On or after February 1, 2020 and on or before April 27, 2021 |
|||
|
English |
Product Disclosure Statement |
On or after June 9, 2021 |
|
|
On or after April 28, 2021 and on or before June 8, 2021 |
|||
|
On or after February 1, 2020 and on or before April 27, 2021 |
|||
|
English |
Target Market Determination |
On or after January 18, 2022 |
Back to Extended terms and conditions table
Microsoft Complete for Business for Dual Screen Devices Terms and Conditions
|
Language |
Type |
Purchase date |
Links |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after October 21, 2021 |
|
|
English |
Product Disclosure Statement |
On or after October 21, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Schools Terms and Conditions
|
Language |
Type |
Purchase date |
Links |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after September 1, 2022 |
|
|
English |
Product Disclosure Statement |
On or after September 1, 2022 |
|
|
English |
Target Market Determination (TMD) |
On or after December 23, 2022 |
Back to Extended terms and conditions table
Microsoft Complete for Business-Student
|
Language |
Type |
Purchase date |
Links |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after April 28, 2021 |
|
|
On or after January 1, 2020 and on or before April 27, 2021 |
|||
|
On or after October 9, 2017 and on or before December 31, 2019 |
|||
|
On or after May 23, 2017 and on or before October 8, 2017 |
|||
|
Product Disclosure Statement |
On or after April 28, 2021 |
||
|
On or after January 1, 2020 and on or before April 27, 2021 |
|||
|
On or after October 9, 2017 and on or before December 31, 2019 |
|||
|
On or after August 31, 2016 and on or before October 8, 2017 |
|||
|
On or after April 8, 2016 and on or before August 30, 2016 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after January 4, 2022 |
|
|
On or after April 28, 2021 and on or before January 3, 2022 |
||
|
On or after July 30, 2019 and on or before April 27, 2021 |
||
|
On or after September 28, 2017 and on or before August 26, 2019 |
||
|
On or after April 1, 2016 and on or before September 27, 2017 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
English |
Back to Extended terms and conditions table
Next Business Day Service Terms and Conditions
|
Language |
Links |
|
|---|---|---|
|
English |
Back to Extended terms and conditions table
Surface Hub (v1) Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
English |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Austria.
|
Language |
Links |
|---|---|
|
German |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Austria.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Terms and Conditions Microsoft Extended Hardware Service Plan for Dual Screen Devices Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Drive Retention Terms and Conditions Microsoft Complete for Business Plus Terms and Conditions Microsoft Complete for Business Plus for Dual Screen Devices Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Services terms and conditions
Service terms and conditions for Austria.
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
|
|
Surface Hub |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after February 19, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after May 22, 2018 |
|
|
On or after November 7, 2017 and on or before May 21, 2018 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
German |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after April 15, 2022 Note: Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after July 21, 2021 and on or before April 14, 2022 |
||
|
On or after February 15, 2020 and on or before July 20, 2021 |
||
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after September 29, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before September 28, 2017 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after November 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after February 15, 2020 and on or before June 15, 2021 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after June 13, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before June 12, 2017 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after February 15, 2020 and on or before June 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after December 31, 2020 and on or before June 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after May 15, 2021 and on or before June 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Next Business Day Service Terms and Conditions
|
Language |
Links |
|
|---|---|---|
|
German |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after August 24, 2017 and on or before May 21, 2018 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
Back to Extended terms and conditions table
Surface Hub (v1) Third-Party Stand Policy and Waiver
|
Language |
Purchase date |
|---|---|
|
German |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices and PC accessories in Bahrain.
|
Language |
Links |
|---|---|
|
Arabic |
Protection Plan terms and conditions
Protection Plan terms and conditions are provided for Bahrain.
|
Device |
Terms and conditions |
|---|---|
|
Surface Hub |
Services terms and conditions
Service terms and conditions for Bahrain
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Arabic |
On or after December 21, 2021 |
|
|
On or after December 1, 2020 and on or before December 20, 2021 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|
|---|---|---|
|
Arabic |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Belgium.
|
Language |
Links |
|---|---|
|
Dutch |
|
|
French |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Belgium.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Terms and Conditions Microsoft Extended Hardware Service Plan for Dual Screen Devices Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Drive Retention Terms and Conditions Microsoft Complete for Business Plus Terms and Conditions Microsoft Complete for Business Plus for Dual Screen Devices Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Services terms and conditions
Service terms and conditions for Belgium.
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
|
|
Surface Hub |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after February 19, 2020 |
|
|
French |
On or after February 19, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after May 22, 2018 |
|
|
On or after November 7, 2017 and on or before May 21, 2018 |
||
|
French |
On or after May 22, 2018 |
|
|
On or after November 7, 2017 and on or before May 21, 2018 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Dutch |
|
|
French |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after April 15, 2022 Note: Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after June 22, 2021 and on or before April 14, 2022 |
||
|
On or after February 15, 2020 and on or before June 21, 2021 |
||
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after May 3, 2015 and on or before May 21, 2018 |
||
|
French |
On or after April 15, 2022 Note: Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after June 22, 2021 and on or before April 14, 2022 |
||
|
On or after February 15, 2020 and on or before June 21, 2021 |
||
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after May 3, 2015 and on or before May 21, 2018 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after November 15, 2021 |
|
|
French |
On or after November 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after February 15, 2020 and on or before June 15, 2021 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after May 3, 2015 and on or before May 21, 2018 |
||
|
French |
On or after February 15, 2020 and on or before June 15, 2021 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after May 3, 2015 and on or before May 21, 2018 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after February 15, 2020 and on or before June 15, 2021 |
|
|
French |
On or after February 15, 2020 and on or before June 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after December 31, 2020 and on or before June 15, 2021 |
|
|
French |
On or after December 31, 2020 and on or before June 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after May 15, 2021 and on or before June 15, 2021 |
|
|
French |
On or after May 15, 2021 and on or before June 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
||
|
French |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
||
|
French |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Next Business Day Service Terms and Conditions
|
Language |
Links |
|
|---|---|---|
|
Dutch |
||
|
French |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Dutch |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
||
|
French |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
Back to Extended terms and conditions table
Surface Hub (v1) Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
Dutch |
|
|
French |
Standard Limited Warranty
Standard Limited Warranty applies to PC accessories in Bolivia.
|
Language |
Links |
|---|---|
|
Spanish |
Standard Limited Warranty
Standard Limited Warranty applies to Xbox, PC accessories and HoloLens in Brazil.
|
Language |
Links |
|---|---|
|
Portuguese |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices and PC accessories in Bulgaria.
|
Language |
Links |
|---|---|
|
Bulgarian |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Bulgaria.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Drive Retention Terms and Conditions |
|
Surface Hub |
Services terms and conditions
Service terms and conditions for the United States
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Bulgarian |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Bulgarian |
On or after May 15, 2022 Note: Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after July 21, 2021 and on or before May 14, 2022 |
||
|
On or after April 27, 2021 and on or before July 20, 2021 |
||
|
On or after May 1, 2019 and on or before April 26, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Bulgarian |
On or after April 27, 2021 and on or before June 15, 2021 |
Back to extended Terms and Conditions table
Microsoft Complete for Business with Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Bulgarian |
On or after April 27, 2021 and on or before June 15, 2021 |
Back to Extended terms and conditions table
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Bulgarian |
On or after December 1, 2019 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in the Canada.
|
Language |
Links |
|---|---|
|
English |
|
|
French |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Canada.
Services terms and conditions
Service terms and conditions for the Canada
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
|
|
Surface Hub |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after November 4, 2019 |
|
|
French |
On or after November 4, 2019 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Location |
Links |
|---|---|---|---|
|
English |
On or after October 8, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or after November 7, 2017 and on or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
French |
On or after October 8, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or after November 7, 2017 and on or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
Microsoft Complete for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after February 18, 2021 |
|
|
French |
On or after February 18, 2021 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
English |
|
|
French |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after February 15, 2020 |
|
|
French |
On or after February 15, 2020 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after October 21, 2021 |
|
|
French |
On or after October 21, 2021 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Location |
Links |
|---|---|---|---|
|
English |
On or after December 15, 2019 Note: Microsoft Extended Hardware Service is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or after October 8, 2018 and on or before December 14, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
||
|
On or after September 1, 2015 and on or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
French |
On or after December 15, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or after October 8, 2018 and on or before December 14, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
||
|
On or after September 1, 2015 and on or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
Back to Extended terms and conditions table
Microsoft Complete for Business for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after November 15, 2019 |
|
|
French |
On or after November 15, 2019 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after December 15, 2019 |
|
|
French |
On or after December 15, 2019 |
Microsoft Complete for Business for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after October 21, 2021 |
|
|
French |
On or after October 21, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after February 18, 2021 |
|
|
French |
On or after February 18, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Location |
Links |
|---|---|---|---|
|
English |
On or after December 15, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or after October 8, 2018 and on or before December 14, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
||
|
On or after August 1, 2018 and on or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or after May 1, 2017 and on or before July 31, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or after September 1, 2015 and on or before April 30, 2017 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
French |
On or after December 15, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or after October 8, 2018 and on or before December 14, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
||
|
On or after August 1, 2018 and on or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or after May 1, 2017 and on or before July 31, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
On or after September 1, 2015 and on or before April 30, 2017 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Location |
Links |
|---|---|---|---|
|
English |
On or before August 1, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or before August 1, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
French |
On or before August 1, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or before August 1, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Location |
Links |
|---|---|---|---|
|
English |
On or before August 1, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or before August 1, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
French |
On or before August 1, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or before August 1, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
Back to Extended terms and conditions table
Next Business Day Service Terms and Conditions
|
Language |
Links |
|
|---|---|---|
|
English |
||
|
French |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Location |
Links |
|---|---|---|---|
|
English |
On or after June 27, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or after October 8, 2017 and on or before June 26, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
||
|
On or after September 27, 2017 and on or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
On or after April 1, 2016 and on or before September 26, 2017 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|||
|
French |
On or after June 27, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
|
|
On or after October 8, 2017 and on or before June 26, 2019 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon, Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
||
|
On or after September 27, 2017 and on or before October 7, 2018 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
On or after April 1, 2016 and on or before September 26, 2017 |
Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon |
||
|
Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan |
Back to Extended terms and conditions table
Surface Hub (v1) Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
English |
|
|
French |
Standard Limited Warranty
Standard Limited Warranty applies to Xbox and PC accessories in Chile.
|
Language |
Links |
|---|---|
|
Spanish |
Standard Limited Warranty
Standard Limited Warranty applies to Surface, Xbox, PC accessories, HoloLens, and Azure Kinect DK in China.
|
Language |
Device |
Links |
|---|---|---|
|
Chinese (Simplified) |
Surface, Xbox, PC accessories, HoloLens, and Azure Kinect DK |
|
|
Surface Commercial Standard Limited Warranty for Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro X, Surface Book 3, Surface Laptop Go, Surface Laptop Go 2, and Surface Laptop Studio |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for China.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
Microsoft Plus Extended Hardware Service Plan Terms and Conditions |
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Terms and Conditions Microsoft Complete for Business Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Plus Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Simplified) |
On or after February 11, 2022 |
|
|
On or after October 12, 2019 and On or before February 10, 2022 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Simplified) |
On or after February 11, 2022 |
|
|
On or after June 6, 2018 and On or before February 10, 2022 |
||
|
On or after April 6, 2015 and on or before June 5, 2018 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Simplified) |
On or after December 22, 2021 |
|
|
On or after February 1, 2020 and on or before December 21, 2021 |
||
|
On or after August 1, 2018 and on or before January 31, 2020 |
||
|
On or after May 3, 2015 and on or before July 31, 2018 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Simplified) |
On or after February 1, 2020 |
|
|
On or after August 1, 2018 and on or before January 31, 2020 |
||
|
On or after June 14, 2017 and on or before July 31, 2018 |
||
|
On or after May 3, 2015 and on or before June 13, 2017 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Simplified) |
On or before August 1, 2018 |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Simplified) |
On or before August 1, 2018 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Simplified) |
Purchased on or after December 21, 2021 |
|
|
Purchased on or after November 27, 2020 and on or before December 20, 2021 |
Standard Limited Warranty
Standard Limited Warranty applies to PC accessories in Costa Rica.
|
Language |
Links |
|---|---|
|
Spanish |
Standard Limited Warranty
Standard Limited Warranty applies to Xbox, PC accessories and HoloLens in Colombia.
|
Language |
Links |
|---|---|
|
Spanish |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices and PC accessories in Croatia.
|
Language |
Links |
|---|---|
|
Croatian |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Croatia.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Drive Retention Terms and Conditions |
|
Surface Hub |
Services terms and conditions
Service terms and conditions for Croatia.
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Croatian |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Croatian |
On or after May 15, 2022 Note: Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after July 21, 2021 and on or before May 14, 2022 |
||
|
On or after April 27, 2021 and on or before July 20, 2021 |
||
|
On or after May 1, 2019 and on or before April 26, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Croatian |
On or after April 27, 2021 and on or before June 15, 2021 |
Back to extended Terms and Conditions table
Microsoft Complete for Business with Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Croatian |
On or after April 27, 2021 and on or before June 15, 2021 |
Back to extended Terms and Conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Croatian |
On or after December 1, 2019 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices and PC accessories in Cyprus.
|
Language |
Links |
|---|---|
|
English |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Cyprus.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Plan Terms and Conditions |
Services terms and conditions
Service terms and conditions for Cyprus.
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
English |
Microsoft Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase Date |
Links |
|---|---|---|
|
Greek |
On or after May 15, 2022 Note: Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after October 1, 2021 and on or before May 14, 2022 |
||
|
Turkish |
On or after May 15, 2022 Note: Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after October 1, 2021 and on or before May 14, 2022 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, and PC accessories in Czechia.
|
Language |
Links |
|---|---|
|
Czech |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Czechia.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions Microsoft Extended Hardware Service Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Drive Retention Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Services terms and conditions
Service terms and conditions for Czechia.
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Czech |
On or after February 19, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Czech |
On or after May 22, 2018 |
|
|
On or after November 7, 2017 and on or before May 21, 2018 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Czech |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Czech |
On or after April 15, 2022 Note: Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after July 21, 2021 and on or before April 14, 2022 |
||
|
On or after February 15, 2020 and on or before July 20, 2021 |
||
|
On or after May 1, 2019 and on or before February 14, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Czech |
On or after February 15, 2020 and on or before June 15, 2021 |
|
|
On or after May 1, 2019 and on or before February 14, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Czech |
On or after February 15, 2020 and on or before June 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Czech |
On or after December 31, 2020 and on or before June 15, 2021 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Czech |
On or after December 1, 2019 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Denmark.
|
Language |
Links |
|---|---|
|
Danish |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Denmark.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Terms and Conditions Microsoft Extended Hardware Service Plan for Dual Screen Devices Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Drive Retention Terms and Conditions Microsoft Complete for Business Plus Terms and Conditions Microsoft Complete for Business Plus for Dual Screen Devices Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Services terms and conditions
Service terms and conditions for Denmark
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
|
|
Surface Hub |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Danish |
On or after February 19, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Danish |
On or after May 22, 2018 |
|
|
On or after November 7, 2017 and on or before May 21, 2018 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Danish |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Danish |
On or after April 15, 2022 Note: Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after June 22, 2021 and on or before April 14, 2022 |
||
|
On or after February 15, 2020 and on or before June 21, 2021 |
||
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after September 29, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before September 28, 2017 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Danish |
On or after November 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Danish |
On or after February 15, 2020 and on or before June 15, 2021 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after June 13, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before June 12, 2017 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Danish |
On or after February 15, 2020 and on or before June 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Danish |
On or after March 31, 2021 and on or before June 15, 2021 |
Back to extended Terms and Conditions table
Microsoft Complete for Business Plus for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Danish |
On or after May 15, 2021 and on or before June 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Danish |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Danish |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Next Business Day Service Terms and Conditions
|
Language |
Links |
|
|---|---|---|
|
Danish |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Danish |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
Back to Extended terms and conditions table
Surface Hub (v1) Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
Danish |
Standard Limited Warranty
Standard Limited Warranty applies to PC accessories in Dominican Republic.
|
Language |
Links |
|---|---|
|
Spanish |
Standard Limited Warranty
Standard Limited Warranty applies to PC accessories in Ecuador.
|
Language |
Links |
|---|---|
|
Spanish |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices and PC accessories in Egypt.
|
Language |
Links |
|---|---|
|
Arabic |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices and PC accessories in Estonia.
|
Language |
Links |
|---|---|
|
Estonian |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Estonia.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
|
|
Surface Hub |
Services terms and conditions
Service terms and conditions for Estonia
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Estonian |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Estonian |
On or after May 15, 2022 Note: Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after May 1, 2019 and on or before May 14, 2022 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Estonian |
On or after December 1, 2019 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Finland.
|
Language |
Links |
|---|---|
|
Finnish |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Finland.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Terms and Conditions Microsoft Extended Hardware Service Plan for Dual Screen Devices Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Drive Retention Terms and Conditions Microsoft Complete for Business Plus Terms and Conditions Microsoft Complete for Business Plus for Dual Screen Devices Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Services terms and conditions
Service terms and conditions for Finland.
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
|
|
Surface Hub |
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Finnish |
On or after May 3, 2015 and on or before March 7, 2018 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Finnish |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Finnish |
On or after April 15, 2022 Note: Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after June 22, 2021 and on or before April 14, 2022 |
||
|
On or after February 15, 2020 and on or before June 21, 2021 |
||
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after September 29, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before September 28, 2017 |
||
|
English |
On or after September 29, 2017 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Finnish |
On or after November 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Finnish |
On or after February 15, 2020 and on or before June 15, 2021 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after June 13, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before June 12, 2017 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Finnish |
On or after February 15, 2020 and on or before June 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Finnish |
On or after March 31, 2021 and on or before June 15, 2021 |
Back to extended Terms and Conditions table
Microsoft Complete for Business Plus for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Finnish |
On or after May 15, 2021 and on or before June 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Finnish |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Finnish |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Next Business Day Service Terms and Conditions
|
Language |
Links |
|
|---|---|---|
|
Finnish |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Finnish |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
Back to Extended terms and conditions table
Surface Hub (v1) Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
Finnish |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in France.
|
Language |
Links |
|---|---|
|
French |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for France.
Services terms and conditions
Service terms and conditions for France
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
|
|
Surface Hub |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after November 4, 2019 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after May 22, 2018 |
|
|
On or after November 7, 2017 and on or before May 21, 2018 |
Microsoft Complete for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after February 18, 2021 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
French |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after April 15, 2022 Note: Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after June 22, 2021 and on or before April 14, 2022 |
||
|
On or after February 15, 2020 and on or before June 21, 2021 |
||
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after September 29, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before September 28, 2018 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after October 21, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after February 15, 2020 and on or before June 15, 2021 |
|
|
On or after August 1, 2018 and on or before February 14, 2020 |
Microsoft Complete for Business Plus for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after February 18, 2021 and on or before June 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after February 15, 2020 and on or before June 15, 2021 |
|
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after June 13, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before June 21, 2017 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after February 15, 2020 and on or before June 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after May 22, 2018 and on or before August 1, 2018 |
|
|
On or before May 21, 2018 |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after May 22, 2018 and on or before August 1, 2018 |
|
|
On or before May 21, 2018 |
Back to Extended terms and conditions table
Next Business Day Service Terms and Conditions
|
Language |
Links |
|
|---|---|---|
|
French |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
French |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
Back to Extended terms and conditions table
Surface Hub (v1) Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
French |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Germany.
|
Language |
Links |
|---|---|
|
German |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Germany.
Services terms and conditions
Service terms and conditions for Germany.
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
|
|
Surface Hub |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after November 30, 2020 |
|
|
On or after February 19, 2020 and on or before November 29, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after November 30, 2020 |
|
|
On or after May 22, 2018 and on or before November 29, 2020 |
||
|
On or before November 7, 2017 and on or before May 21, 2018 |
Microsoft Complete for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after February 18, 2021 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
German |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after April 15, 2022 Note: Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after June 22, 2021 and on or before April 14, 2022 |
||
|
On or after April 28, 2021 and on or before June 21, 2021 |
||
|
On or after February 15, 2020 and on or before April 27, 2021 |
||
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after September 29, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before September 28, 2017 |
||
|
English |
On or after September 29, 2017 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after October 21, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after April 28, 2021 and on or before June 15, 2021 |
|
|
On or after February 15, 2020 and on or before April 27, 2021 |
||
|
On or after August 1, 2018 and on or before February 14, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after February 18, 2021 and on or before June 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after April 28, 2021 and on or before June 15, 2021 |
|
|
On or after February 15, 2020 and on or before April 27, 2021 |
||
|
On or after May 22, 2018 and on or before February 14, 2020 |
||
|
On or after June 13, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before June 12, 2017 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after April 28, 2021 and on or before June 15, 2021 |
|
|
On or after February 15, 2020 and on or before April 27, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Next Business Day Service Terms and Conditions
|
Language |
Links |
|
|---|---|---|
|
German |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after April 28, 2021 |
|
|
On or after July 30, 2019 and on or before April 27, 2021 |
||
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
Back to Extended terms and conditions table
Surface Hub (v1) Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
German |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, and PC accessories in Greece.
|
Language |
Links |
|---|---|
|
Greek |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Greece.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Drive Retention Terms and Conditions |
|
Surface Hub |
Services terms and conditions
Service terms and conditions for Greece.
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Greek |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Greek |
On or after May 15, 2022 Note: Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after July 21, 2021 and on or before May 14, 2022 |
||
|
On or after April 27, 2021 and on or before July 20, 2021 |
||
|
On or after October 15, 2019 and on or before April 26, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Greek |
On or after April 27, 2021 and on or before June 15, 2021 |
Back to extended Terms and Conditions table
Microsoft Complete for Business with Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Greek |
On or after April 27, 2021 and on or before June 15, 2021 |
Back to extended Terms and Conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Greek |
On or after December 1, 2019 |
Standard Limited Warranty
Standard Limited Warranty applies to PC accessories in Guatemala.
|
Language |
Links |
|---|---|
|
Spanish |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Hong Kong SAR.
|
Language |
Link |
|---|---|
|
Chinese (Traditional) |
|
|
English |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Hong Kong SAR.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
Microsoft Plus Extended Hardware Service Plan Terms and Conditions |
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Terms and Conditions Microsoft Complete for Business Terms and Conditions |
|
Surface Hub |
Services terms and conditions
Service terms and conditions for Hong Kong SAR.
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
Microsoft Plus Extended Hardware Service Plan Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Traditional) |
On or after February 11, 2022 |
|
|
On or after January 3, 2020 and On or before February 10, 2022 |
||
|
English |
On or after February 11, 2022 |
|
|
On or after January 3, 2020 and On or before February 10, 2022 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Chinese (Traditional) |
|
|
English |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Traditional) |
On or after October 25, 2022 Note: Microsoft Extended Hardware Service is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after December 22, 2021 and On or before October 24, 2022 |
||
|
On or after February 1, 2020 and on or before December 21, 2021 |
||
|
On or after December 13, 2018 and on or before January 31, 2020 |
||
|
On or after May 3, 2015 and on or before December 12, 2018 |
||
|
English |
On or after October 25, 2022 |
|
|
On or after December 22, 2021 and On or before October 24, 2022 |
||
|
On or after February 1, 2020 and on or before December 21, 2021 |
||
|
On or after December 13, 2018 and on or before January 31, 2020 |
||
|
On or after May 3, 2015 and on or before December 12, 2018 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Traditional) |
On or after February 1, 2020 |
|
|
On or after December13, 2018 and on or before January 31, 2020 |
||
|
On or after May 3, 2015 and on or before December 12, 2018 |
||
|
English |
On or after December 13, 2018 and on or before January 31, 2020 |
|
|
On or after May 3, 2015 and on before December 12, 2018 |
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Traditional) |
On or after June 30, 2021 |
|
|
English |
On or after June 30, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Traditional) |
On or before August 1, 2018 |
|
|
English |
On or before August 1, 2018 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Chinese (Traditional) |
On or after December 21, 2021 |
|
|
On or after August 27, 2019 and on or before December 20, 2021 |
||
|
English |
Purchase on or after December 21, 2021 |
|
|
Purchase on or after June 9, 2017 and on or before August 26, 2019 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, and PC accessories in Hungary.
|
Language |
Links |
|---|---|
|
Hungarian |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Hungary.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Plus Terms and Conditions Microsoft Extended Hardware Service Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Drive Retention Terms and Conditions |
Services terms and conditions
Service terms and conditions for Hungary.
|
Surface– Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Hungarian |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plus Terms and Conditions
|
Language |
Purchase Date |
Links |
|---|---|---|
|
Hungarian |
On or after June 15, 2022 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Hungarian |
On or after December 15, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Hungarian |
On or after April 27, 2021 and on or before June 15, 2021 |
Back to extended Terms and Conditions table
Microsoft Complete for Business with Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Hungarian |
On or after April 27, 2021 and on or before June 15, 2021 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in India.
|
Language |
Link |
|---|---|
|
English |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for India.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Terms and Conditions |
|
Surface Hub |
Services terms and conditions
Service terms and conditions for India.
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
English |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after November 08, 2022 Note: Microsoft Extended Hardware Service is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after December 22, 2021 and on or before November 07, 2022 |
||
|
On or after April 28, 2021 and on or before December 21, 2021 |
||
|
On or after February 1, 2020 and on or before April 27, 2021 |
||
|
On or after December 13, 2018 and on or before January 31, 2020 |
||
|
On or after April 15, 2018 and on or before December 12, 2018 |
||
|
On or after April 14, 2016 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after December 21, 2021 |
|
|
On or after April 28, 2021 and on or before December 20, 2021 |
||
|
On or after February 15, 2020 and on or before April 27, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after October 1, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after November 08, 2022 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Ireland.
|
Language |
Links |
|---|---|
|
English |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Ireland.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Terms and Conditions Microsoft Extended Hardware Service Plan for Dual Screen Devices Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Drive Retention Terms and Conditions Microsoft Complete for Business Plus Terms and Conditions Microsoft Complete for Business Plus for Dual Screen Devices Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Services terms and conditions
Service terms and conditions for Ireland
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
|
|
Surface Hub |
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
Purchased on or after September 1, 2020 |
|
|
Purchased on or after May 22, 2018 and on or before August 31, 2020 |
||
|
On or after November 7, 2017 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
English |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after April 15, 2022 Note: Microsoft Extended Hardware Service is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after June 22, 2021 and on or before April 14, 2022 |
||
|
On or after February 26, 2021 and on or before June 21, 2021 |
||
|
On or after May 22, 2018 and on or before February 25, 2021 |
||
|
On or after May 3, 2015 and on or before May 21, 2018 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after November 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after February 26, 2021 and on or before June 15, 2021 |
|
|
On or after May 22, 2018 and on or before February 25, 2021 |
||
|
On or after June 13, 2017 and on or before May 21, 2018 |
||
|
On or after May 3, 2015 and on or before June 12, 2017 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after December 7, 2020 and on or before June 15, 2021 |
Back to extended Terms and Conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after March 31, 2021 and on or before June 15, 2021 |
Back to extended Terms and Conditions table
Microsoft Complete for Business Plus for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after May 15, 2021 and on or before June 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or before August 1, 2018 |
|
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Next Business Day Service Terms and Conditions
|
Language |
Links |
|
|---|---|---|
|
English |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
Back to Extended terms and conditions table
Surface Hub (v1) Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
English |
Standard Limited Warranty
Standard Limited Warranty applies to Xbox in Israel.
|
Language |
Links |
|---|---|
|
Hebrew |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Italy.
|
Language |
Links |
|---|---|
|
Italian |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Italy.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Terms and Conditions Microsoft Extended Hardware Service Plan for Dual Screen Devices Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Drive Retention Terms and Conditions Microsoft Complete for Business Plus Terms and Conditions Microsoft Complete for Business Plus for Dual Screen Devices Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Services terms and conditions
Service terms and conditions for Italy
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
|
|
Surface Hub |
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Italian |
Purchased on or after September 18, 2020 |
|
|
Purchased on or after March 12, 2020 and on or before September 17, 2020 |
Back to extended Terms and Conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Italian |
Purchased on or after September 18, 2020 |
|
|
Purchased on or after May 8, 2019 and on or before September 17, 2020 |
||
|
On or after May 22, 2018 and on or before May 7, 2019 |
||
|
On or after February 15, 2018 and on or before May 21, 2018 |
||
|
On or after November 7, 2017 and on or before February 14, 2018 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Italian |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Italian |
On or after April 15, 2022 Note: Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after June 22, 2021 and on or before April 14, 2022 |
||
|
On or after September 18, 2020 and on or before June 21, 2021 |
||
|
On or after May 8, 2019 and on or before September 17, 2020 |
||
|
On or after May 22, 2018 and on or before May 7, 2019 |
||
|
On or after August 1, 2017 and on or before May 21, 2018 |
||
|
On or after September 16, 2016 and on or before June 31, 2017 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Italian |
On or after November 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Italian |
On or after September 18, 2020 and on or before June 15, 2021 |
|
|
Purchased on or after May 8, 2019 and on or before September 17, 2020 |
||
|
On or after May 22, 2018 and on or before May 7, 2019 |
||
|
On January 8, 2017 and on or before May 21, 2018 |
||
|
On or after September 16, 2016 and on or before January 7 2017 |
Back to Extended terms and conditions table
Microsoft Complete for Business with Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Italian |
On or after September 18, 2020 and on or before June 15, 2021 |
Back to extended Terms and Conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Italian |
On or after March 31, 2021 and on or before June 15, 2021 |
Back to extended Terms and Conditions table
Microsoft Complete for Business Plus for Dual Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Italian |
On or after May 15, 2021 and on or before June 15, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Italian |
On or after May 22, 2018 and on or before August 1, 2018 |
|
|
On or after January19, 2017 and on or before May 21, 2018 |
||
|
On or after September 16, 2016 and on or before January 18, 2017 |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Italian |
On or after May 22, 2018 and on or before August 1, 2018 |
|
|
On or after February 15, 2018 and on or before May 21, 2018 |
||
|
Download the Terms and Conditions |
Back to Extended terms and conditions table
Next Business Day Service Terms and Conditions
|
Language |
Links |
|
|---|---|---|
|
Italian |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Italian |
Purchased on or after September 18, 2020 |
|
|
Purchased on or after July 30, 2019 and on or before September 17, 2020 |
||
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
Back to Extended terms and conditions table
Surface Hub (v1) Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
Italian |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Japan.
|
Language |
Link |
|---|---|
|
Japanese |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Japan.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
Microsoft Consumer Complete for Dual-Screen Devices Terms and Conditions |
|
Surface – Business, Enterprise, and Education |
Microsoft Commercial Complete for Business for Dual-Screen Devices Terms and Conditions Microsoft Extended Hardware Service Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business Plus Terms and Conditions Microsoft Complete for Enterprise Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Services terms and conditions
Service terms and conditions for Japan
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
|
|
Surface Hub |
Microsoft Consumer Complete for Dual-Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Japanese |
On or after January 10, 2022 |
Back to Extended terms and conditions table
Microsoft Complete for Accessories Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Japanese |
On or after February 11, 2022 |
|
|
On or after November 4, 2019 and On or before February 10, 2022 |
Back to Extended terms and conditions table
Microsoft Complete for Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Japanese |
On or after February 11, 2022 |
|
|
On or after November 7, 2017 and On or before February 10, 2022 |
||
|
On or after June 2, 2017 and on or before November 6, 2017 |
||
|
On or after May 3, 2015 and on or before June 1, 2017 |
Back to Extended terms and conditions table
Microsoft Commercial Complete for Business for Dual-Screen Devices Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Japanese |
On or after January 10, 2022 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Japanese |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Japanese |
On or after October 25, 2022 Note: Microsoft Extended Hardware Service is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after December 22, 2021 and on or before October 24, 2022 |
||
|
On or after February 1, 2020 and on or before December 21, 2021 |
||
|
On or after December 13, 2018 and on or before January 31, 2020 |
||
|
On or after May 3, 2015 and on or before December 12, 2018 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Japanese |
On or after June 1, 2021 |
|
|
Japanese |
On or after September 30, 2020 and on or before May 31, 2021 |
Back to extended Terms and Conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Japanese |
On or after February 1, 2020 |
|
|
On or after December 13, 2018 and on or before January 31, 2020 |
||
|
On or after May 3, 2015 and on or before December 12, 2018 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Japanese |
On or before August 1, 2018 |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Japanese |
On or before August 1, 2018 |
Back to Extended terms and conditions table
Microsoft Commercial Extended Hardware Services for Business for Dual-Screen Devices Terms and Condition
|
Language |
Purchase date |
Links |
|---|---|---|
|
Japanese |
On or after January 10, 2022 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Japanese |
On or after December 21, 2021 |
|
|
On or after April 28, 2021 and on or before December 20, 2021 |
||
|
On or after April 22, 2019 and on or before April 27, 2021 |
||
|
On or after September 1, 2017 and on or before April 21, 2019 |
||
|
On or after August 18, 2017 and on or before August 31, 2017 |
||
|
On or after March 9, 2016 and on or before August 17, 2017 |
Back to Extended terms and conditions table
Next Business Day Service Terms and Conditions
|
Language |
Links |
|---|---|
|
Japanese |
Back to Extended terms and conditions table
Surface Hub (v1) Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
Japanese |
Standard Limited Warranty
Standard Limited Warranty applies to PC accessories in Jordan.
|
Language |
Links |
|---|---|
|
Arabic |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices and PC accessories in Kuwait.
|
Language |
Links |
|---|---|
|
Arabic |
Protection Plan terms and conditions
Protection Plan terms and conditions are provided for Kuwait.
|
Device |
Terms and conditions |
|---|---|
|
Surface Hub |
Services terms and conditions
Service terms and conditions for Bahrain
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Arabic |
On or after December 21, 2021 |
|
|
On or after December 1, 2020 and on or before December 20, 2021 |
Back to Extended terms and conditions table
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|
|---|---|---|
|
Arabic |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices and PC accessories in Latvia.
|
Language |
Links |
|---|---|
|
Latvian |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Latvia.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Drive Retention Terms and Conditions |
|
Surface Hub |
Services terms and conditions
Service terms and conditions for Latvia.
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Latvian |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Latvian |
On or after May 15, 2022 Note: Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after July 21, 2021 and on or before May 14, 2022 |
||
|
On or after April 27, 2021 and on or before July 20, 2021 |
||
|
On or after October 15, 2019 and on or before April 26, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Latvian |
On or after April 27, 2021 and on or before June 15, 2021 |
Back to extended Terms and Conditions table
Microsoft Complete for Business with Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Latvian |
On or after April 27, 2021 and on or before June 15, 2021 |
Back to extended Terms and Conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Latvian |
On or after December 1, 2019 |
Standard Limited Warranty
Standard Limited Warranty applies to PC accessories in Lebanon.
|
Language |
Links |
|---|---|
|
Arabic |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices and PC accessories in Lithuania.
|
Language |
Links |
|---|---|
|
Lithuanian |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Lithuania.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Drive Retention Terms and Conditions |
|
Surface Hub |
Services terms and conditions
Service terms and conditions for Lithuania
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
Lithuanian |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Lithuanian |
On or After May 15, 2022 Note: Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after July 21, 2021 and on or before May 14, 2022 |
||
|
On or after April 27, 2021 and on or before July 20, 2021 |
||
|
On or after October 15, 2019 and on or before April 26, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Lithuanian |
On or after April 27, 2021 and on or before June 15, 2021 |
Back to extended Terms and Conditions table
Microsoft Complete for Business with Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Lithuanian |
On or after April 27, 2021 and on or before June 15, 2021 |
Back to extended Terms and Conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
Lithuanian |
On or after December 1, 2019 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Luxembourg.
|
Language |
Links |
|---|---|
|
German |
|
|
French |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Luxembourg.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Terms and Conditions Microsoft Complete for Business Terms and Conditions |
|
Surface Hub |
Services terms and conditions
Service terms and conditions for Luxembourg.
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
|
|
Surface Hub |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
German |
|
|
French |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after April 15, 2022 Note: Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after July 16, 2020 and on or before April 14, 2022 |
||
|
On or after May 22, 2018 and on or before July 15, 2020 |
||
|
French |
On or after April 15, 2022 Note: Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after July 16, 2020 and on or before April 14, 2022 |
||
|
On or after May 22, 2018 and on or before July 15, 2020 |
||
|
On or after July 1, 2015 and on or before May 21, 2018 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after May 3, 2015 and on or before March 1, 2017 |
|
|
French |
On or after July 1, 2015 and on or before March 1, 2017 |
Back to Extended terms and conditions table
Microsoft Complete for Enterprise Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or before August 1, 2018 |
|
|
French |
On or before August 1, 2018 |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or before August 1, 2018 |
|
|
French |
On or before August 1, 2018 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
German |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1 2016 and on or before August 24, 2017 |
||
|
French |
On or after July 30, 2019 |
|
|
On or after May 22, 2018 and on or before July 29, 2019 |
||
|
On or after September 27, 2017 and on or before May 21, 2018 |
||
|
On or after August 25, 2017 and on or before September 26, 2017 |
||
|
On or after April 1, 2016 and on or before August 24, 2017 |
Back to Extended terms and conditions table
Surface Hub (v1) Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
German |
|
|
French |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, PC accessories, and HoloLens in Malaysia.
|
Language |
Link |
|---|---|
|
English |
|
|
Malay |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Malaysia.
|
Device |
Terms and conditions |
|---|---|
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Terms and Conditions Microsoft Extended Hardware Plus Service Terms and Conditions |
|
Surface Hub |
Services terms and conditions
Service terms and conditions for malaysia
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
|
|
Surface Hub |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
English |
|
|
Malay |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after April 1, 2023 |
|
|
On or after December 22, 2021 and on or before March 31, 2023 |
||
|
On or after April 28, 2021 and on or before December 21, 2021 |
||
|
Malay |
On or after April 1, 2023 |
|
|
On or after December 22, 2021 and on or before March 31, 2023 |
||
|
On or after April 28, 2021 and on or before December 21, 2021 |
||
|
On or after February 1, 2020 and on or before April 27, 2021 |
||
|
On or after December 13, 2018 and on or before January 31, 2020 |
||
|
On or after June 25, 2015 and on or before December 12, 2018 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Plus Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after April 1, 2023 |
|
|
Malay |
On or after April 1, 2023 |
Back to Extended terms and conditions table
Microsoft Complete for Education Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Malay |
On or before August 1, 2018 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plan for Surface Hub
|
Language |
Purchase date |
Links |
|---|---|---|
|
English |
On or after December 21, 2021 |
|
|
On or after April 28, 2021 and on or before December 20, 2021 |
||
|
Malay |
On or after December 21, 2021 |
|
|
On or after April 28, 2021 and on or before December 20, 2021 |
||
|
On or after February 15, 2020 and on or before April 27, 2021 |
Back to Extended terms and conditions table
Surface Hub (v1) Third-Party Stand Policy and Waiver
|
Language |
Links |
|---|---|
|
English |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices and PC accessories in Malta.
|
Language |
Links |
|---|---|
|
English |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Malta.
|
Device |
Terms and conditions |
|---|---|
|
Surface for business, enterprise, and education |
Microsoft Extended Hardware Service Plus Terms and Conditions Microsoft Extended Hardware Service Terms and Conditions Microsoft Complete for Business Terms and Conditions Microsoft Complete for Business with Drive Retention Terms and Conditions |
Services terms and conditions
Service terms and conditions for Malta.
|
Device |
Terms and conditions |
|---|---|
|
Surface– Business, Enterprise, and Education |
Advanced Exchange Services Terms and Conditions
|
Language |
Links |
|---|---|
|
English |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Plus Terms and Conditions
|
Language |
Purchase Date |
Links |
|---|---|---|
|
Maltese |
On or after June 15, 2022 |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Maltese |
On or after February 15, 2021 |
Back to extended Terms and Conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Maltese |
On or after February 15, 2021 and on or before June 15, 2021 |
Back to extended Terms and Conditions table
Microsoft Complete for Business with Drive Retention Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Maltese |
On or after February 15, 2021 and on or before June 15, 2021 |
Standard Limited Warranty
Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Mexico.
|
Language |
Links |
|---|---|
|
Spanish |
Protection Plan terms and conditions
Protection Plan terms and conditions are also provided for Mexico
|
Device |
Terms and conditions |
|---|---|
|
Surface – Consumer |
|
|
Surface – Business, Enterprise, and Education |
Microsoft Extended Hardware Service Terms and Conditions |
|
Surface Hub |
|
|
Xbox |
Microsoft Complete for Devices Terms and Conditions
|
Language |
Links |
|---|---|
|
Spanish |
Back to Extended terms and conditions table
Microsoft Extended Hardware Service Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Spanish |
On or after November 08, 2022 Note: Microsoft Extended Hardware Service is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply. |
|
|
On or after December 22, 2021 and on or before November 07, 2022 |
||
|
On or after October 21, 2020 and on or before December 21, 2021 |
Back to Extended terms and conditions table
Microsoft Complete for Business Terms and Conditions
|
Language |
Purchase date |
Links |
|---|---|---|
|
Spanish |
On or after August 5, 2020 |
|
|
On or after March 14, 2014 and on or before August 4, 2020 |
Back to Extended terms and conditions table
Microsoft Complete for Business Plus Terms and Conditions
|
|
|---|