Windows 7 clients cannot locate the Active Directory Management Gateway Service installed on Windows Server 2008-based domain controllers

Work anywhere from any device with Microsoft 365

Upgrade to Microsoft 365 to work anywhere with the latest features and updates.

Upgrade now

Symptoms

Windows 7 clients cannot locate the Active Directory Management Gateway Service (running as Active Directory Web Services) that is installed on Windows Server 2008-based domain controllers.

Cause

This problem occurs because the Net Logon service on the Windows Server 2008-based domain controllers does not recognize the DS_WEB_SERVICE_REQUIRED flag.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, the computer must run Windows Server 2008.

Note This hotfix is scheduled to be included in Windows Server 2008 Service Pack 2. You do not have to install this hotfix if your computer is running Windows Server 2008 Service Pack 2.

Restart requirement

You have to restart the computer after you install this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2008 file information note

The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are
listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Netapi32.dll

6.0.6001.22370

467,456

06-Feb-2009

05:23

x86

Netlogon.dll

6.0.6001.22370

592,896

06-Feb-2009

05:23

x86

Nlsvc.mof

Not Applicable

2,873

18-Dec-2007

21:19

Not Applicable

For all supported x64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Service branch

Netapi32.dll

6.0.6001.22370

649,216

06-Feb-2009

05:54

x64

Not Applicable

Netlogon.dll

6.0.6001.22370

716,800

06-Feb-2009

05:54

x64

Not Applicable

Nlsvc.mof

Not Applicable

2,873

18-Dec-2007

21:20

Not Applicable

Not Applicable

Netlogon.dll

6.0.6001.22370

592,896

06-Feb-2009

05:23

x86

WOW

Nlsvc.mof

Not Applicable

2,873

18-Dec-2007

21:19

Not Applicable

WOW

For all supported Itanium-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Service branch

Netapi32.dll

6.0.6001.22370

1,081,344

06-Feb-2009

04:38

IA-64

Not Applicable

Netlogon.dll

6.0.6001.22370

1,216,512

06-Feb-2009

04:38

IA-64

Not Applicable

Nlsvc.mof

Not Applicable

2,873

18-Dec-2007

21:20

Not Applicable

Not Applicable

Netlogon.dll

6.0.6001.22370

592,896

06-Feb-2009

05:23

x86

WOW

Nlsvc.mof

Not Applicable

2,873

18-Dec-2007

21:19

Not Applicable

WOW

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

After you install this hotfix, the Active Directory PowerShell module and Active Directory Administrative center can locate domain controllers that have Active Directory Management Gateway Service installed. This service is similar to Active Directory Web Services (ADWS) on Windows Server 2008 R2-based computers. Active Directory Management Gateway Service enables Active Directory Module for Windows PowerShell and Active Directory Administrative Center to manage Directory Service instances (Active Directory Domain Service, Active Directory Lightweight Directory Service) running locally on the Windows Server 2008-based domain controllers, on which Active Directory Management Gateway Service is installed.

If Active Directory Management Gateway Service on a Windows Server 2008-based server is stopped or disabled, client applications, such as the Active Directory module for Windows PowerShell and the Active Directory Administrative Center cannot access or manage any directory service instances that are running on this server.


The DsGetDcName function can help you locate a domain controller in a specified domain. For more information about this function, visit the following Web site:

http://msdn.microsoft.com/en-us/library/ms675983.aspxFor more information, click the following article number to view the article in the Microsoft Knowledge Base:

969429 Windows 7 clients cannot locate the Active Directory Management Gateway service that is installed on Windows Server 2003-based domain controllers

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Additional files for all supported x86-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Package_for_kb967574_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,367

06-Feb-2009

23:23

Not Applicable

Package_for_kb967574_client~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,431

06-Feb-2009

23:23

Not Applicable

Package_for_kb967574_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,422

06-Feb-2009

23:23

Not Applicable

Package_for_kb967574_sc~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,423

06-Feb-2009

23:23

Not Applicable

Package_for_kb967574_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,425

06-Feb-2009

23:23

Not Applicable

Package_for_kb967574_server~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,431

06-Feb-2009

23:23

Not Applicable

Package_for_kb967574_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,422

06-Feb-2009

23:23

Not Applicable

Package_for_kb967574_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,430

06-Feb-2009

23:23

Not Applicable

X86_microsoft-windows-netapi32_31bf3856ad364e35_6.0.6001.22370_none_8d720c361ae63be1.manifest

Not Applicable

12,029

06-Feb-2009

06:03

Not Applicable

X86_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6001.22370_none_fdf5a86651504606.manifest

Not Applicable

22,701

06-Feb-2009

05:56

Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Amd64_microsoft-windows-netapi32_31bf3856ad364e35_6.0.6001.22370_none_e990a7b9d343ad17.manifest

Not Applicable

12,067

06-Feb-2009

07:09

Not Applicable

Amd64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6001.22370_none_5a1443ea09adb73c.manifest

Not Applicable

23,180

06-Feb-2009

07:05

Not Applicable

Package_for_kb967574_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,375

06-Feb-2009

23:23

Not Applicable

Package_for_kb967574_client~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,439

06-Feb-2009

23:23

Not Applicable

Package_for_kb967574_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,430

06-Feb-2009

23:23

Not Applicable

Package_for_kb967574_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,431

06-Feb-2009

23:23

Not Applicable

Package_for_kb967574_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,433

06-Feb-2009

23:23

Not Applicable

Package_for_kb967574_server~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,439

06-Feb-2009

23:23

Not Applicable

Package_for_kb967574_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,430

06-Feb-2009

23:23

Not Applicable

Package_for_kb967574_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,438

06-Feb-2009

23:23

Not Applicable

Wow64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6001.22370_none_6468ee3c3e0e7937.manifest

Not Applicable

18,763

06-Feb-2009

05:35

Not Applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Ia64_microsoft-windows-netapi32_31bf3856ad364e35_6.0.6001.22370_none_8d73b02c1ae444dd.manifest

Not Applicable

12,048

06-Feb-2009

05:04

Not Applicable

Ia64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6001.22370_none_fdf74c5c514e4f02.manifest

Not Applicable

23,156

06-Feb-2009

04:58

Not Applicable

Package_for_kb967574_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,425

06-Feb-2009

23:23

Not Applicable

Package_for_kb967574_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,427

06-Feb-2009

23:23

Not Applicable

Package_for_kb967574_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,429

06-Feb-2009

23:23

Not Applicable

Package_for_kb967574_server~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,435

06-Feb-2009

23:23

Not Applicable

Package_for_kb967574_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,426

06-Feb-2009

23:23

Not Applicable

Package_for_kb967574_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,434

06-Feb-2009

23:23

Not Applicable

Wow64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6001.22370_none_6468ee3c3e0e7937.manifest

Not Applicable

18,763

06-Feb-2009

05:35

Not Applicable

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×