Symptoms

When you shut down a computer that is running Windows RT, Windows 8, or Windows Server 2012, Windows Error Reporting (WER) incorrectly generates a crash report. However, no functionality or data is lost.

Resolution

Cumulative Update information

To resolve this issue, install the Windows 8 and Windows Server 2012 cumulative update 2811660. For more information about how to obtain this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:

2811660 Windows 8 and Windows Server 2012 cumulative update: March 2013

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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