Symptoms

After you update to Windows 10, version 1803 (also known as the Windows 10 April 2018 Update), Microsoft System Center Configuration Manager clients can't download Windows express installation files for updates. This issue occurs in Configuration Manager current branch, version 1802.

Additionally, error messages that resemble the following are recorded in the WUAHandler.log file on the client:

Download complete callback: download result oPCode = 4
Unexpected HRESULT for downloading complete: 0x80246002
Successfully canceled running content download.


If you try to download this update through an Alternate Content Provider, the CAS.log file contains entries that resemble the following:

Failed to open file c:\windows\ccmcache\{file_name} with error [32].
CheckExclusiveFileAccessAndSetFilePermissions failed for c:\windows\ccmcache\{file_name}
Failed to do hash verification with preference : 4. Try to verify at next hash algorithm
Download failed for content Content_{guid} under context System, error 0x80091007
Download failed for download request {download_guid}


The update that this article describes also fixes an issue that affects client state message processing. If the client is set to a non-English locale, or if state messages are received out of order, the correct message may not be processed. Additionally, an error message that resembles the following is recorded in the statesys.log file on the site server:

SQL MESSAGE: spProcessStateReport - Error: Message processing encountered a SQL error 241 at record 1 for TopicType 810: “Conversion failed when converting date and/or time from character string.”, Line 0 in procedure “”

Update information for System Center Configuration Manager, version 1802

This update is available for installation in the Updates and Servicing node of the Configuration Manager console on sites that satisfy the following condition; if the update is not listed for a given site, it is not required.

If the service connection point is in offline mode, you must reimport the update so that it is listed in the Configuration Manager console. To check for update KB 4163547 in offline mode, check the Updates and Servicing node.

See Install Updates for System Center Configuration Manager for detailed information.

Restart information

You do not have to restart the computer after you apply this update.

Update replacement information

This update does not replace any other updates.

File information

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For System Center Configuration Manager current branch, version 1802

File name

File version

File size

Date

Time

Platform

Ccmctm.dll

5.0.8634.1814

1,387,904

01-May-2018

02:40

x64

Client.msi

Not applicable

45,260,800

01-May-2018

02:40

Not applicable

Comanagementhandler.dll

5.0.8634.1814

222,592

01-May-2018

02:40

x64

Configmgr1802-client-kb4339794-x64.msp

Not applicable

9,023,488

01-May-2018

02:40

Not applicable

Deltadownload.dll

5.0.8634.1814

310,656

01-May-2018

02:40

x64

Update.sql

Not applicable

11,502

01-May-2018

02:40

Not applicable

Ccmctm.dll

5.0.8634.1814

1,111,424

01-May-2018

02:40

x86

Client.msi

Not applicable

37,670,912

01-May-2018

02:40

Not applicable

Comanagementhandler.dll

5.0.8634.1814

174,464

01-May-2018

02:40

x86

Configmgr1802-client-kb4339794-i386.msp

Not applicable

7,630,848

01-May-2018

02:40

Not applicable

Deltadownload.dll

5.0.8634.1814

251,776

01-May-2018

02:40

x86

References

Install Updates for System Center Configuration Manager

Learn about the terminology that Microsoft uses to describe software updates.

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